Marco Polo Hongkong Hotel

Aamiainen kerrassaan upea. Sijainti ei voi olla parempi. Ystävällinen henkilökunta, apua tuli mitä erilaisimpiin kysymyksiin.

Kaikki erinomaista.

Services of the stuff are so helpful

I am so pleased you mentioned breakfast - it is obvious that the management of this great hotel has lost sight of it's customers! To book breakfast you have to book the day prior to obtain a discount!! I could not believe it - the hotel was not full, there where constant demonstrations around the city, and the management where sitting on their hands! period! To have breakfast in a self serve restaurant cost HK $220 - the food was good - but - the atmosphere was pathetic, you would think you where at a $5 take away restaurant. If these demonstrations continue, you will loose a significant amount of money and customers, start to think outside of the "box" and ensure that you can attract new customers to your hotel. The front desk staff where so scared of making a mistake that the check in and check out took quite some time. Ladies and Gentleman of the Marco Polo Hotel in Hong Kong, start looking at your business from a lateral perspective, so as to minimise the cost of the demonstrations that will continue for weeks/months to come!

There where small things -Capetian in the lobby- this was not possible as my phone had been disconnected! in other words it was not working!

Good location

Good services