The staff at the front desk was very friendly, professional and courteous. The hotel location was perfect for us, close to Downtown, Galleria and Rice Village.
The bed in Room 220 was old. The mattress was uneven, and it made sounds when you sat down. The carpet smelled musty.
bad smell in rooms
the location of hotel is good. looks clean from outside. May be good staff..didn't interact much. ample parking available.
the carpet was all wet near the AC and window area. we couldn't look out of the window and can't go near it because of all wet ness. bad smell in the room because of water getting soaked in the carpet. even after changing room the other one had same smell. elevator wasn't working. had to carry all our stuff plus kid in carseat through stairs. bathroom door was jammed. had to pull and push it very hard bathtub is too slippery.
Very friendly staff. Room was modern and clean. Would definitely stay there again!
Will stay here again!
The room and hotel facilities were as expected: clean and comfortable. The STAFF was amazing: attentive, helpful, and just outright friendly! I'm sold - I will definitely stay here again.
Convenient location. Friendly staff
Had some unclean smells about the place
Houston Zoo and Hermann Park ja Children's Museum of Houston sijaitsevat 10 minuutin ajomatkan päässä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Palveluihin kuuluu maksullinen itsepalvelupysäköinti.
Perustuu 431 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.