My credit card was charged 3 times it's been over a week and still have not received my money back.
price, location , clean , staff , everything is nice
Clean but had roaches, also there was drug addicts hanging in the hallway outside of the hotel blocking the passage from outside! Very scary
Had roaches and drug addicts hanging outside hallway passage blocking the way! That was really scary because it looks if it was a continuous hang out for them and over 6-10 ppl! The staff never did nothing and allowed it!
The customer service was excellent. The room was big and spacious. Access to a lot restaurants and stores.
Right off the highway. Near Fry Rd where all food is.
Smoke alarm was disabled in my new room. Staff is not very helpful in any regard. They actively try to take deposits [not mine] from people with little to no evidence [saw.it twice in 2 days] They could not have cared less about customers from what I saw.
NOTHING. VERY DISAPPOINTED
The room was dirty had a awful Oder to it. Bathroom was bad. I went to ask the front if I could get another he said no. It was loud I felt unsafe. Tried to get another hotel the internet service was bad. I will never stay at a red roof inn.
I was given another room after reporting the heat and lamp did not work. Very accommodating.
Location and cost All the employees that I met were most helpful and friendly I will stay there again when I am next in Houston
The lady who checked us in was kind and understanding. She's the only reason I did not put 1/10 stars for staff. The rest of the staff was too preoccupied with chatting with each other and coloring with highlighters to tend to their customers' concerns.
Rest of the staff was rude. Room was disgusting. Smelled dirty and musty. There were not enough towels in the room. There was a gross slime covering several surfaces that we had to wipe down. Toilet didn't flush, phone and TV remote didn't work.
It was available
It was available
The price and location is good
It was fine
Close to strip malls easy access off the road
CityCentre ja Memorial City Mall sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 701 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.