Mövenpick Asara Resort & Spa Hua Hin

The staff are very friendly and try to be helpful. The location is great and quite.

Insects every where in the resort and villa (toilet, bed, sofa...) there is no beach, only view of the ocean. The pool in villa wasn't clean and water was too cold to use it. Inside the villa there is espresso machine but no espresso cups! There are a lot of things that need to be improved, when I booked I was very confident that my stay will be enjoyable because this is a mövenpick resort, but I was very disappointed and I had to check out early because my daughter had +10 insect bites.

The staff are very friendly and try their best to be helpful.

I booked pool villa for 2 nights but I checked out after the first night. First, we couldn't use the pool in our villa because it was too cold and dirty. The villa was full of insects inside and outside, my daughter have about 10-20 insect bites when she woke up the next morning. The bed / sofa were not clean, there were stains and hair. The resort need to do major pest control, there are rats and different type of warms everywhere in the resort. lastly, the beach is so poor. Its only a view but can't really swim. Resort management need to give training to the staff.