Rivethi Beach Hotel

Overall experience was good enough

The pick & drop service

The bed

They didn’t tell me that I wouldn’t be staying at the hotel I booked. Because they were in renovations. But thereafter his information way before I arrived and I could have made other plans. It was horrible to dispor this at 10 at night and not be able to do anything about it. I booked for a hotel on the beach and they took me to one in the street behind , that was very below average, I think it was appealing they did this and had no right to ask me to pay for a place I didn’t book. And not give me a chance to decide where I would sleep. Very un-professional.

Nothing but the location

Very much congested room, congested washroom, wet floors very scary always to use toilets, half the time WiFi was disconnected, I was promised for a timely pick up and drop from/to airport. Unfortunately I did not get picked on time had to wait for about an hour on arrival and had to keep chasing them on phone to arrange pickup . Drop back to airport was very much disheartening while the taxi was arranged but there was some communication gap where taxi driver demanded me to pay on drop. That was never been agreed as part of my booking the pick up and drop was included. Finally managed to convince taxi driver to collect the taxi fair from hotel that wasted my 30 mins as I was not left with any local currency or USD as it was my end of the trip and this came as a shock. Overall a nasty experience with this hotel . They need to first understand how to deliver upon commitment with decent hospitality. The fares for the congested rooms seems to be expensive. Either tweak your fares or provide spacious rooms for what is being charged.