Staybridge Suites Indianapolis-Carmel

The room was clean liked they had 2 TVs and bed was soft.

When I booked the hotel, the pictures showed that it had a hot tube. Yahoo so I booked it bc i really wanted to get in one and relax on my break. I was all excited only to find out they dont have one.. wow I quickly asked the front desk lady and she couldn't give me a answer on why they didnt have one and why does it show they have one on the photos. Pool water was ice cold. Breakfast was ok same as everyone elses free BK. But have other meats besides chicken sausage. The rooms where clean and nice like a mini apartment. But I was really bummed bc of the hot tub, I would have stayed somewhere else if I knew they didn't have one. Please change ur pictures. Ppl expect what the see of things when they look online. I know now not to stay here when I visit again. Check in was ok the lady called my son a girl just bc he had long hair ok not upset about that after my son said I'm a girl not a boy she felt embarrassed, but she did a great job. The only down fall was the just ok nothing great breakfast and the false hot tub and the mistaken identity thing it was a good rest we felt safe.

the room was comfortable besides the spider and the staff was nice.

My room had spiders and I heard other guest saying the same thing. I was to tired to worry about it. However, get an exterminator!