Best Western PLUS Hotel Goldener Adler

Such friendly staff. From the front desk to the kitchen staff. All were always happy to help. The room itself had a large shower which is not typical. Loved our stay.

No complaints whatsoever

Comfort, clean and very nice staff

No

Wonderful atmosphere.

This is one of the oldest Hotels in Europe, if not the world. To be staying at a place where emperors, princes, Mozart and Goethe have stayed too is mindboggling. The rooms are clean, comfortable, the shower is great, with great temperature range, high pressure and a fixed rain shower as well as a movable shower head. The breakfast is very good also, with a small but rounded selection of everthing one could want, from sweet to salty, hearty to healthy. I especially liked the eggs, coming in varying degrees of doneness, the anti pasti, the tyrolean cured ham, as well as the selection of musli. The location of the hotel cannot be beat - it is literally right next to the Golden Roof, THE most iconic landmark of the city Innsbruck., not more than 2 Minutes to the river and 5 Minutes to the Congress Center, where one can take a shuttle bus to the Svarovski Kristallwelten or take the Hungerburgbahn up to the mountains.

Probably because of its highly extraordinary, long and illustrous history, it is all the more disappointing, that little of it can be felt throughout. Some plaques on the walls next to the room doors recount the lives and deeds of famous previous tenants, but they are no more than a few lines out of a wiki, printed on cheap paper. The hotel belongs to the Best Western chain and the ordinariness of the partially already somewhat dated interior decoration is a constant reminder of the hotels corporate parents. We unfortunately had a smallish room, facing a run down light well / courtyard, the mini bar was not in use and there were no slippers provided. All in all a somewhat mediocre experience, in terms of hardware.

The staff is so wonderful

Wonderfully located hotel in the old part of Innsbruck. The hotel itself has character and charm and the staff were super. Breakfast was amazing with lots of choice on the buffet. We ate in the hotel one night and the food and service was excellent.

Cannot think of anything.