Hotel Mondschein

Hotelli oli siisti, viehättävä, hyvällä paikalla ja henkilökunta palveluhenkistä. Vuode sopivan kova makuuni.

Valitettavasti ilmastointi ei toiminut. Olimme siksi hotellissa vain yhden yön suunnitellun neljän sijasta. Ulkona oli yli 30 astetta lämmintä ja sisällä 29 astetta. Pääsin kuitenkin hotellin kanssa sopimukseen ennakkoon maksamani ylimääräisen hinnan palauttamisesta, joten voin kaikesta huolimatta suositella hotellia johonkin muuhun kuin kuumaan kesäaikaan.

Palvelualttius hotellin henkilökunnalla oli huippuluokkaa ja kaikki toiveet toteutettiin mitä pikimmiten.

We like the atmosphere and the courtesy of the hotel staff. The fact that the hotel is very close to the center of the town makes it perfect for visiting Innsbruck and in particular for enjoying the shooping.

The smell coming from the smoking area of the bar and from the kitchen that was very strong on our floor and in the room.

The location to the town was great. 5 minutes walk to the centre of town. The breakfasts were pretty good also.

No views from the room, and the room was very small.

The location was good. So was the breakfast.

The heating system in the room was broken and the staff seemed unconcerned. "We will get to it tomorrow."

The room was spacious with great amenities. It was clean and comfortable. We had a beautiful view of the river and city and it was in a great location.Good breakfast.

When we entered the hotel we were overwhelmed with the smell of cigarette smoke from the adjoining bar. There was no one at the desk to great us and when the girl showed up she wasn't very nice.We were worried we made a mistake with this hotel but once we got in our room everything was great. The rest of the staff was very friendly and our stay was very satisfactory.