Kingsmills Hotel Inverness

The public areas - bar and restaurant. Staff were very attentive. Good location within easy walking distance from city centre.

The room was not 4 star standard! For “classic double” read old small and creaky! I realise we were in the old part of the hotel but the room was hardly up to standard. The entry door hit the side of the bed on opening. The room was dark with dark heavy worn furniture. The bathroom door had a hole in it and the lower half of the door handle was missing leaving a gaping hole! Over bath shower had white plastic shower head which was stained orange. And my pet hate a nylon shower curtain - in a four star hotel! In the light of day I noticed the dust on the headboard - thick enough to write my name in. Not worth £150. Stayed previous night in a 3 star property and room there was far superior to here. Very very disappointed.

It was great to have a swim in the heated pool after a long drive . The staff were very helpful and friendly

Our accommodation- bathroom needs an update and the bedroom needs a minor refresh of some of the detailing. The overall impression is maintenance is done on an as needs basis. The restaurant dinner was expensive and not worth it especially the child’s meal.

The location of the hotel is excellent, near the city but in a quiet setting with plenty of parking. The breakfast buffet wonderful although the food could have been hotter.

The rooms need to be updated.

Room, staff

Very attentive staff, friendly.

The room I was in was had the central heating vents outside my window - very noisy, good not leave the window open, ruined the view and spoiled my comfort. I will recommend but I personally would need a different room before agreeing to stay again.

Size of the bedroom and comfortable bed

Service in the restaurant was a little slow