Hotel Platzl Inzell

The hotel is situated in a "hotel neighboorhood" with a residential feel to it. Meaning you can go for a stroll but all you will see are hotels (which look like big chalets). Which is not a negative compared to some locations where all you're gonna see are car dealers. The rooms are "as advertised". Good firm boxspring beds. Enough space. No airco. The bathrooms are modern but tiny. Taking turns is the motto. Breakfast was fine (in the same building). Not totally "continental", but enough variety. The number of tables in combination with the number of rooms could make it crowded I think. We did not see this though. Parking is right at the facility. If the 7 or 8 placec are full, just park across the street. It will tell you that you can't because it's reserved, but hey... :)

We were in the satellite building "Haus Bavaria", which gave me and the navigationsystem, a bit of a hard time, as this was mentioned nowhere during the process of booking nor confirmation.... We could not locate anybody to ask if we where at the right facility. And in the reservation confirmation, there's no mention of the fact that you have to check in, in the building behind "Haus Bavaria". That should be more clearly stated IMO. Staff seems to be Hungarian. Correct and efficient but not overly "warm". Don't expect a typical "Bayern welcome" and you're OK. Again, It is my opinion that the kind of hotels require airco. Now we had to have our balcony door open and "enjoy" rather load voices till 1:30AM. Not something the hotel management can remedy, but having an airco does not require to open the windows and doors for some much needed cool air.

The room was clean and modern. Good shower. There was a restaurant next door also owned by the hotel that gave 15% discount. Convenient location.

The staff were not particularly helpful or welcoming. The staff had very limited English which obviously made a difference. We couldn’t access the WiFi.

The room was clean and the bathroom had a nice large shower. You get 15% at the restaurant and they have good beer there. Balcony is nice.

Toilet paper dispenser not very practical

The room was mean and comfortable, nice balcony and bathroom, although small was very up to date.

We had a real issue with our first morning at breakfast, we arrived down at 9.20 ( it was raining so we weren’t in a rush) the food was being cleared away and we encountered quite an attitude from the staff member on duty. She blamed the management and told us she was unaware we were in the building. The issue was dealt with sadly so I decided to speak with the management at dinner. Someone came to talk with us and after a while he said actually I’m not a manager I’m only a waiter. Basically they had sent anyone over to us to placate us but lied about who they were. It was a real farce! I was surprised by all of this as we had only encountered fantastic service at all the hotels and restaurants we had visited on our 10 day trip to Bavaria. Very strange encounters.

Refurbished bathrooms are really good, with large shower. Easy 10minute walk into town to bars & restaurants although most closed on a Sunday which meant space at the open ones were at a premium & you needed to book to get a table!!

Although the rooms have been recently refurbished, the carpets were in need of replacement. The only time a member of staff was present was at breakfast, otherwise you had to go to the restaurant next door to find someone. Internet intermittent at best.