Dedeman Istanbul

Location,

Elevators too slow , I got my room even after checkin time.

Good location and helpful staff.

I had booked AND PAID for a superior room along with a suite, however I was checked into a lower grade room only because the superior was not available on the same floor as the suite. And I was not compensated for it either, in any way. I had booked as family of 6 for two rooms, and the hotel should have either made arrangements or not allowed to book and charge for the superior room if not available on the same floor. How can one family stay 4-5 floors apart? The Valet guy took advantage and sprayed my perfumes while parking. He was caught but I never confronted him except that I said that your perfume angels really good, like mine. The hotel in herbal is not 5 star in any way. Neither is it proved that way so it's ok. It's max a 4 star and a good 3 start.

I book at a discount day. That is why, That was fine. Otherwise it is expensive for they give.

Rooms were so average due to this chain hotel.

Location, good value for money.

Waiting for elevators, I had to check in 5 minutes after 2, they did not have available rooms though I book 2 days earlier.