Eresin Hotels Topkapi

Very helpful staff especially at checkin. The second room we had was upgraded to a superior. Rooms are very decently sized, bath rooms are a bit small though. The facilities are quite nice and well maintained.

For cleaning you have to remind the housekeeping every day or it does not get done. We had quite a few problems with the lift resulting in wait times of up to 15 minutes. Finally a minor irritant the coffee/tea was not replenished on a daily basis and when we asked we were charged! Room service is patchy at best for a 5 star

nothing

aircon room is just fan not cool at all also i change 3 rooms it's same - furnture is very old and 2 much used

A relatively new hotel, comfortable.

The restaurant food was not good, staff seems to be not trained or managed enough. The service is not 5 star.