The Ritz-Carlton Istanbul

Room is good. Not what would you expect from a Ritz but its good overall

Staying at the Ritz higher your expectations. Having to ask for coffee or tea 3 or 4 times from different waiters at the breakfast over the course of many days, same thing happened. Attention to details was not really there. Again, it is good overall but not as expected.

Cleanliness, location.

The new sofa in the room is not comfortable at all. Staff are not very helpful as used to be in my previous stays. Support from the team is a bit poor. I needed to downgrade my room as I don’t need the bosphorus view since I am not staying in the room most of the day, but staff refused! No cotton, Colton pads in the bathroom for few days. staff who clean the room do not have standard way of arranging things (not like before). It used to be very organized and each time the room is cleaned, a mat with sleepers kept on each side and a chocolate on each pillow.. I hope Ritz Carlton earns back it’s standard as it used to be 11/10 for me.