Extended Stay America - Jacksonville - Lenoir Avenue South

The hotel smelled like cigarettes, old oil, & urine. There were shady people outside the hotel at night when we pulled up and they looked like they were on drugs and made me nervous. The elevator did not function properly. The toilet had stains on it.

when we come in room, There was a man's clothes left in the room.no garbage can in room.

Vicinity and location

Dirty smelly stinky rooms. Terrible customer service. This hotel gets one star for location only other than that be prepared for dirty rooms that costs over $-- with taxes. Not to mention the crowd they attract after sun down.

Location

Staff,Dirty, Breakfast,Safety

The room was clean. The furniture and appliances are somewhat dated and perhaps could use an upgrade, but the room was clean. I liked having a full size refrigerator and kitchen available. For the price paid I got what I expected.

There were some guys hanging out in the parking lot when I arrived that concerned me. But they left. There is no breakfast worth speaking of. There is only an Applebees and a few fast food places nearby. Again for the price I got what I expected.