Al Ezzah Palace Hotel Suites

We had so many cleaning issues but the staff barely acted on it. We actually changed apartments because we saw a cockroach in the master bedroom. And it wasn’t surprising because the apartment was not clean at all. Kitchen appliances are not that good either. They seemed to just provide the cheapest quality so you can use. I called about three days before arrival asking about the kitchen silverware and the guy told me I don’t have to bring anything with me as they all are available. And that was not true. You only have two spoons and one knife and one fork. I had to ask for a pot for making tea and some more spoons but my call wasn’t answered properly.