Leonardo Boutique Jerusalem

Very clean facilities & friendly staff

Great breakfast. Clean rooms. Comfy beds.

The staff were great, especially the restaurant manager! They have great breakfast buffet, the rooms are well equipped and comfortable! The location was super and convenient to the old city. The location is close to the mamilla area for restaurants and shopping.

The shower leaked and the grout needed to be scrubbed, water was getting out under the tile into the bathroom by the toilet. They need to seal it. We would put a towel there to catch the water. The shower and hot water were great though!

Staff were all very friendly and gives very good guidance or info to the shops/places of interests. I enjoyed their coffee lounge in the basement, has nice chocolate cookies, some oranges, free tea and coffee. A consolation because I dont like the breakfast buffet - which is mainly local fare, but if you love those humus, etc. it's ok, worth paying for it. I was happy just having some free coffee and cookies at the basement. You can buy fresh fruits from the nearby shops/Mahane Yehuda market. Plenty of eateries near by, even a very good vegan Cafe just 3 minutes walk out, which the hotel recommended to me. Was fantastic. I like the location, close the bus/ tram line along Jeffa St (Yafo St), to go to the Jerusalem Central Bus/Train Station to get to Tel Aviv. Very clean in general, everywhere in this hotel, even a little gym is well equipped, with cute bedroom slippers and bath robes. TV has international channels, CNN, BBC, Fox Business News. Just perfect. Thanks to Mr Sufian, Lior, etc. And at least, they are happy to provide you bottled water, if you ask for, each day. Otherwise, supermarket is nearby.

The room air conditioner kept turning off by itself every 1 hour in my first day. Then after much back and forth with the technician who don't speak English , luckily its fixed by end of night, so I had nice cool air throughout the stay. Ok there is no nice views to expect in this hotel. And it's mostly facing construction sites/grounds or backyard of buildings. it's abit noisy at some parts of the day due to construction going on around nearby neighbourhood of the hotel, but only short while. At least it's very quiet at night, and windows block out the sounds. Only thing I was abit disappointed, my first day, the bed linens aren't that clean. The poor Housekeeping Manager has to change them by herself as her staff are all on holiday on Sabbath. She did not seem to know how to do these tasks (putting a small pillow case over a big Pillow, and squeezing it to fit. lol - so hilarious)... but at least she tried her best, my respect to her, while I helped her abit to arrange the linens.