Scandic Joensuu

Breakfast was great, but the hotel itself is not super welcoming. Some areas look really unfinished, and on the way to breakfast room it feels like going to a garage.

There could have been more towels in the room, common areas could have looked more welcoming and in general the price of the hotel was way above the room standard.

Great location, short distance from the railway station.

Our arrival could've gone a bit better: our key cards just wouldn't work and the receptionist did something to it 3-4 times and said it should work, but it didn't. At this point, it was as midnight and we had travelled for 22 hours so just wanted to get into our room! Once in the room, we couldn't connect to the WiFi... I contacted the reception again but they couldn't advise at all. Eventually we managed to get connected when we switched off mobile data, but it would be useful if the staff members had some kind of a troubleshooting guide that they'd be able to help. A final thing happened in the morning when we had showers and both the body wash and shampoo containers in the bathroom were empty!! What was also a little bizarre was that in the four nights we stayed, I think a cleaner visited our room twice. It seems that if you leave your room after midday, it won't get cleaned at all? Might be useful to know this (put it in the guide or similar). Other than that, our visit was good overall!