ITC Sonar, a Luxury Collection Hotel, Kolkata

Resident Manager is a gem of a guy. Takes feedback very positively and motivates his team members very proactively! True to it’s name - it’s a Golden Hotel. Great Food, excellent services, perfect luxury stay!

Nothing

Breakfast was great ----AS USUAL

Reception and guest handling

Good clean hotel with excellent staff

From the moment we checked in the staff were extremely courteous and helped us settle down quickly. The rooms were clean and complimentary breakfast were all excellent add on. The staff also went out of their way to order medicine as I had an upset stomach. Everything was very clean and housekeeping did a fantastic job

I thought the restaurants were on the expensive side and took a long time to order. Also the internet service is not free which is kind of rare these days although it was offset by the access provided at the kiosk.