Spa Hotel Dvorak

Excellent location and very nice spacious room. We also enjoyed our day at the swimming pool with the kids. The hotel manager seemed very understanding with the bad attitude of a specific waitress we encountered at the hotel’s bar

The staff at the bar on the night we decided to have a drink were awfully rude and unprofessional (2 ladies, especially the one who was in charge). They avoided eye contact for more than 10 min although I was the only person standing right in front of them. They seemed very confused and could care less about serving us. The first group of our friends left within the hour. After 2 hours of waiting we left too. We never got our -quite simple- order that needed no preparation actually. The woman in charge was also quite sarcastic when we told we to cancel everything. Definitely didn’t belong there! However, the hotel manager was understanding when we reported this behavior. Gave us coupons for some free drinks but we never used them. One terribly ruined night was enough. During the rest of our stay we avoided the hotel’s bar at all costs which was a pity since there was live music (piano) and nice ambiance. Breakfast was good but there was no big quantity and was too crowded most of the time.