Great location! Staff was very helpful.
Lack of shower curtain!
Nothing really to complain at all! Friendly helpful staff who speak English (considering the main languages here are Czech, German and Russian, this no small feat!), the location is perfect and the rooms have a lovely authentic charm without being twee or cramped. Lovely hotel, very romantic.
Not the most luxurious hotel, doesn't have its own spa facilities, but the other features more than make up for this, and is more authentic if that is what you want. Our bed had twin mattresses (which is quite normal in the Czech Republic) and the breakfast area is in an atrium area of the hotel so we could hear a bit of the morning activities from our room, but nothing to bother us.
The staff went out of their way to help us and make our stay in Karlovy Vary a memorable one.
The location is excellent - central, with easy walking access to all the features of the old city and spa of Karlovy Vary; the management and staff are very friendly, helpful, informative and accommodating; the restaurant is first class; and parking is free, in the street outside!
Friendly staff, lovely room and excellent food.
We ran out of hot water during the evening and there was none the following morning and whilst they appologised I rather expected a reduction in the room rate.
The beautiful rooms
Smoke smell in the bedrooms
Good hotel, friendly staff, value for money in an otherwise very expensive town
we did sightseeing in Karlovy Vary, didi shopping and took some spa treatmen
We splurged for the deluxe double room. We had a beautiful room with antique furnishings and a wonderful view of the river. The bathroom have a bathtub which was wonderful after a day of walking around town. The restaurant also served very good food.
Service at the restaurant was horrible. Despite our table reservation through the hotel, we still had to wait 40 mins for a table. After the meal, I asked the waiter a question regarding an item on my bill, he very rudely said he doesn't know and turned and walked away. Very bad and arrogant service from such a reputable establishment.
Hotel Embassy sijaitsee keskustassa, ja Slavkovskin luonnonpuisto ja Karlovy Varyn teatteri sijaitsevat muutaman askeleen päässä. Käytössäsi on kuivapesula-/pesulapalvelut, matkatavarasäilytys ja pyykinpesutilat. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Perustuu 468 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.