Karpacz hotellit lähellä Toy Town Museum

Plussat: First placewhere helped with bags &then shown through the hotel. Room nice & food good. Well placed for walks.

Miinukset: Dinner served very early,4-6!!

Plussat: The dinner was extraordinary for the price- eat as much as you want for 30 pln. There are biliards inside the bar and a lot of facilities for kids in the backyard (hoorray for the tennis table!).

Plussat: Everything. Very friendly staff. Good food and clean rooms.

Plussat: Nice nice nice people staff good food

Plussat: One of the best hotels were we've stayed during last time. SPA zone is not so big, but there were enough space for every willing guest, and that with almost full hotel. Room was cosy and fully equipt: hairdryer, fridge, kettle, bathrobe. Breakfast was good enough too.

Miinukset: The only disappointment was the massage - for sure it doesn't cost its price. Everything else was just perfect.

Plussat: Very clean, nice location, I liked the saunas and jacuzzi. Breakfast also very good.

Miinukset: Well, having a crucifix over the bedroom door was weird.... maybe some don’t mind religious symbols displayed but I certainly do. It’s 21st century, dear owners of the hotel, please don’t demonstrate your faith in such an invasive way.

Plussat: Good location, clean, nice breakfast and very nice garden for kids.

Plussat: Everything

Plussat: Very clean and nice hotel with friendly staff in a very nice area close to Wang church and not far from cable car to Sniezka.

Miinukset: nothing to complain about!

Plussat: the location is virtually perfect. it is quite close to every important place in the town, and the service in the place was amazing with my family.

Miinukset: an elevator to the upper floors would have been convenient.

Plussat: Everything was great.

Plussat: Good selection of buffet.

Miinukset: Customer service staff not professional, not understanding.

Plussat: Hotel was amazing the food was nice

Miinukset: Hotel was amazing, but staff very rude and didn't listen to customers. I do not speak polish but my wife is polish. its a shame such a beautiful hotel is spoiled by staff. No one smiles the only staff who talk is the cleaners. This is the first and last time I will visit that hotel and I will make sure no one from my family and friends will visit this hotel, because how the staff have treated me and my family. Staff which working in the cocktail bar opposite reception on evening 31.07.19 the customer service was very poor including management , horrible, not helpful and very rude . The staff need more training and maners and need to treat customers that they are right not argue with them. Make sure that customers are happy and want to come back. In my opinion hotel staff have forgot who pays the wages if no custom no job.

Plussat: Great food (both included to booking and paid additionally), friendly staff in general, many water attractions in Tropicana (jacuzzi especially), nice interiors.

Miinukset: Strange surroundings - some illegal car parkings, private houses with constant noisy construction works. Impossible to park on a free parking - always occupied. Even outside paid one was full, so had to park under the building: +30 PLN for each day (and it was also almost full). In general - super crowded everywhere, always noisy in public areas, especially at breakfast and lunch (but food deserve sufferings). I think 90% of guests were with kids, including us, that's why it was surprising it's allowed to smoke on children playground and on all balconies: we had to live with closed windows because our neighbors literally smoked every 30 minutes, and AC didn't help to cool down room. Also noticed many "dads" drinking beer on kid's playgrounds (both inside and outside), looks like it's allowed. Tropicana pools were quite fine, but crowdy and no toys included, everyone had to their personal - probably that's common, but it was hard to teach our daughter not to touch toys because she get to aqua-park in Wroclaw, where they all are for free. Also I didn't like sand in pools - they made a sandbox inside, so kids moved this sand everywhere. And yes - forget about this place if you don't speak Polish - most personnel don't speak English, sometimes even on reception.

Plussat: great breakfasts, view, location, facilities, staff

Plussat: Super friendly and professional staff. But only few do speak English. Amazing property, everything you need is there under one roof, including a small shop. Great value for money.

Miinukset: The outside activities are all closed. For skiing we had to go to the Winterpool (1,5km away). It is pity that hotel is surrounded by a half meter snow and it was -9C in some days but there is no outside entertainment: sanechkowy tor was closed, no skiing either.

Plussat: Very good meals and service, big swimming pool, nice rooms.

Miinukset: A little to hot in the closed aqua park area.

Plussat: Aquapark is definitely the strongest point of the hotel!

Miinukset: Unfriendly staff, very hight prices and old style interior.

Plussat: Mamiły great selection and variety of Polish an international food

Miinukset: Too big too many people , cleaning services basic and not thorough I did not like that I had to push my own luggage through this monster big hotel Using big and heavy trolley

Plussat: We liked the fact that the hotel had everything under one roof . the view from the balcony was good and the pool and facilities were nice too. a good range of food was available.

Miinukset: The rooms were too hot and without real air conditioning. it was too hot to sleep . the hotel rooms are dated and need to be upgraded. the TV had no English channels and no smart TV . the baloney was very rough as the paint and plaster was falling of the walls . bathroom shower was very poor and the water went hot and cold . also a few insects in the bathrooms due to cracks in the floor .we were unlucky to have had very loud guests under our balcony that kept us awake , the hotel security did fix it . paid parking was too expensive and the rooms overpriced too.

Plussat: Position, spacious and clean room, friendly owners

Miinukset: Minimal breakfast; nothing home made cooked (e.g. bacon & eggs, sausages, etc.

Plussat: Flexibility of the staff, good location

Miinukset: No lift, no staff overnight

Plussat: 5 min walk to the centre, spacious room, free parking, free wifi (ask at the reception what the network name and password is)

Plussat: friendly owners, strategic position, comfortable room

Miinukset: pillows...

Plussat: Lovely hotel, spacious, quiet and peaceful in lovely wooded surrounds, really nice room with balcony. Hotel restaurant served really good food. Fabulous swimming pool, nice lawns if you want to relax outside.

Miinukset: Staff could try to be a little warmer.

Plussat: Friendly staff, tasty breakfast.

Miinukset: Extra charge for car park.

Plussat: 2 Pools, side by side, with the heated pool for kids being perfect depth for small children and the adults pool being large with good view through glass walls.

Miinukset: Breakfast was good, but not good enough to warrant not being included in price of room.

Plussat: Location, the room is big enough and clean.

Plussat: I was a with a kid, good facilities and attractions for him - daily kids cinema, swimming pool, billiard, games, playroom, outside space Nice staff in the bar and very acceptable food.

Miinukset: Very dark room, felt like a cave. Ground floor, forest side. Insects - moths, mosquitoes and flies. I get it's forest, but I couldn't read in the evening because all moths and mosquitoes were on me right away. Not possible to sleep with closed window, no aircon. Average breakfast, yesterday's leftovers.

Plussat: Breakfast was very varied and fresh, staff very nice, bed comfortable

Plussat: Breakfast was really nice

Miinukset: The sheet on the bed was dirty in one corner. It looked like a damp or something, was green.

Plussat: The food in the restaurant was excellent. It was even better than where we had eaten the night before in town. The price is very modest for what you get and the pierogies were homemade and wonderful. The waitstaff were super friendly and helpful. Everyone spoke polish, German and English. The hiking was wonderful. There are many different hiking trails at all different levels. Beautiful scenery and all around great experience. Two thumbs up.

Plussat: Swimming pool and free parking, friendly staff

Miinukset: At least 3km to the nearest store.

Plussat: Breakfast

Miinukset: Entrance to Close to reception desk difficult to going in if any guest stay at reception.

Plussat: Aamupala ja uima-allas olivat erinomaiset.

Plussat: Mahtava miljöö. Upeat puutarhat. Rauhallista, vaikka vierailijoita riitti. Erinomainen aamiainen ja illallinen. Asuimme yhden yön vanhalla puolella ja kaksi yötä uudella. Molemmat viihtyisiä ja siistejä. Suosittelen

Plussat: The historical hotel building itself is really interesting.

Miinukset: - on early arrival staff simply said: see you at 3pm with no effort to check for available rooms or rooms which would be prepared before the check in time; - breakfast selection does not seem fresh (e.g. fruit flies in jams, etc.); - no amenities in the room; - TV is set up in a way that you cannot watch it from the bed; - Spa does not provide disposable/reusable flip flops - 'quiet' relaxation rooms in the spa/pool area are not soundproof and you can hear all the guest playing around and using the swimming pool while you're supposed to relax;

Plussat: Overall very nice hotel , really lovely pool and spa section ( although water in a main pool a bit too cold ). Nice for a whole family. Really nice staff, very helpful. It was our second time there and I would recommend.

Miinukset: Breakfast could have more choices, there was no toaster available, not many choices for children, every day was more less the same and cake for dessert was the same for two days ...but overall not too bad.

Plussat: The breakfast was very complete and delicious .

Plussat: The spa was amazing, the outdoor pool was cool as well. Very beautiful building, good location.

Miinukset: Everything was great! The only thing we didn’t like was the food in the restaurants. The breakfast was ok, however we had a dinner there one time as well, and both starters and mains were way to greasy and oily. The taste was not bad but the amount of oil and dressing used was outrageous:( And the room was a bit hot at night.

Plussat: Nice location , very nice breakfast. I liked spa and swimming pool area

Miinukset: Very small room for 2 people with 2 separate beds not comfortable. I smelled dog in the room very intensive which i reported to the staff and I found many hairs in the bedding

Plussat: Peaceful location near Giant mountains, beautiful park next to the hotel. Building well kept. Comfortable spa and swimming pool. Wide sortiment and good tasting breakfast.

Miinukset: The restaurant - nice staff, but the dishes were often dirty, glasses with remnants of lipstick, withered flowers, very bad cook.

Plussat: Location at the river and close to the village.

Miinukset: Breakfast was far too low quality and after 8am bread, tea and other stuff has not been re-filled. Same at the bar, drinks not really good.

Plussat: The food was very nice. Location i cool with a nice view of Mount Śnieżka.

Miinukset: Sauna and SPA a bit crowded in the evening, but we came next day morning and it was all for us :)

Plussat: Location

Miinukset: SPA and "old style" rooms

Plussat: WE WENT TO MOUNTAINS EACH DAY, SO BREAKFAST WAS TOO LATE FOR US

Plussat: Bargain accommodation at a good price, nothing basically deviated from the average except really delicious breakfast

Miinukset: Unusable WIFI in the room No fridge

Plussat: Excellent location, 10min walk from Wang church, quiet surrounding and beautiful view

Plussat: Very calm and quiet surroundings, good for someone who appreciates serenity of the woods and mountains rather than lively tourist centre. Our apartment (nr. 205) was very spacy with many windows and balconies with nice views of the mountains. Rooms were therefore easily filled with fresh air - we literally felt like in the woods. :-) It was all very clean including bathroom. We also liked the breakfast - tasty with a lot of yummy things to choose from.

Miinukset: We should have stayed for longer. :-)

Plussat: Very quiet. Location is perfect - 10 minutes walk from the Wanga church where the main hiking routes to the park begin. Breakfast - very good.

Miinukset: I don't like when a shower is on the floor - in one level with a toilet. After a shower all bathroom is in float. It is not convenient.

Plussat: Breakfast

Plussat: The staff is nice and friendly. Very good breakfast.

Miinukset: The quality of the płace reminds old school post communist resorts. It would be ok for half of this price but when you pay 130 zlotych per night you expect something more than youth hostel.

Plussat: Location,one young lady at the bar was lovely , breakfast was nice

Miinukset: Me and my partner found bugs in our bed covers which was gross !! I did let the reception know however they didn't want to do anything about it until I mentioned booking.com and I got a slight price decrease, one lady in the morning that worked there was very very rude during breakfast we had no forks and neither did other tables and when I approached the lady she was refilling coffee on the phone which she completely ignored me and then abruptly stated that cutlery was on tables which clearly wasn't so I got two forks from a couple that were next to us and wasn't eating.

Plussat: Good location and really good breakfasts.

Miinukset: Cleanliness of the rooms and bathrooms are not in the expected standard.