Karpacz hotellit lähellä Toy Town Museum

Plussat: Very pleasent staff, breakfast was very taste. Beautiful surroundings and enquipment of the room.

Plussat: Great hosting. Excellent atmosphere. There is no problem with any request you ask for.

Plussat: Prefect location, really good breakfast, owners very kind and polite, definitely will visit again.

Miinukset: Nothing I didn't like.

Plussat: Breakfast was perfect (just too much food!), The owner and his wife are very nice people, very helpful. L&B is since now the location we will always stay in, once in Karpacz.

Miinukset: Everything was good, perhaps the price offered by booking.com is too high compared with the regular price once booked via the L&B website. But as for the first time, we all need to ''pay the price''.

Miinukset: Bar staff was so lazy...

Plussat: Hotel was amazing the food was nice

Miinukset: Hotel was amazing, but staff very rude and didn't listen to customers. I do not speak polish but my wife is polish. its a shame such a beautiful hotel is spoiled by staff. No one smiles the only staff who talk is the cleaners. This is the first and last time I will visit that hotel and I will make sure no one from my family and friends will visit this hotel, because how the staff have treated me and my family. Staff which working in the cocktail bar opposite reception on evening 31.07.19 the customer service was very poor including management , horrible, not helpful and very rude . The staff need more training and maners and need to treat customers that they are right not argue with them. Make sure that customers are happy and want to come back. In my opinion hotel staff have forgot who pays the wages if no custom no job.

Plussat: great breakfasts, view, location, facilities, staff

Plussat: Aquapark

Miinukset: We received very small corner room in the ground floor, there was no space for child bed. After short chat in the reception, they changed the room for the correct size. The waitress in the café don´t speak any foreign language. Receive wine list was very complicated, very little sort of wines. No smile and sometime rudness of personal.

Plussat: Nice aquarium at the entrance. Nice place with a view on Sniezka.

Miinukset: STAFF - absolutely not custmer oriented (ladies at the receptions desk without even a trial to smile and welcome you in the hotel, the same for waterpark and restaurant). Visitor´s comfort at the waterpark is very low - we asked for RENT of BATHROBE (payment rent in a hotel of such price ??!!! - usually hotels in that cathegory provide you automatically with a bathrobe), but a "grosse" bathrobe only fitted to my 13 years old son having 160cm. Definitely take your own bathrobe. If you enter the waterpark, you need to take CASH to get anything to drink - not even a payment card is accepted. Again, I would expect that the chip you receive at the entrance will enable to charge your refreshment on the room account. NO WAY. And, the thermal basins only provide description of what the water is good for in Polish. Foreigners are not welcome - that was my impression as neither the shops and restaurants in Karpacz wanted to accept payment cards. Only cash is welcome. No one gives you a smile, no one says " I am sorry" if something goes wrong. PARKING - we had to park in a garage and pay 40 PLN /day as even after 10 mins driving accross the parking lot we did not find any free space. The parking place is really huge but also many people coming not to the hotel but just to the waterpark are parking there. THIS HOTEL DOES NOT OFFER A SERVICE IN ACCORDANCE THE PRICE YOU PAY - AT ALL.

Plussat: Large rooms. Location to Karpacz & only 15 min walk to the ski-lifts. Extensive indoor & outdoor swimming facilities for young & adults. (even a small heated outdoor pool) Excellent hotel for families with young children. Large buffet restaurant with wide choice of food. Comfortable beds. Tea/coffee in bed rooms. Very clean.

Miinukset: For reasons unknown the bed rooms are too hot. There appears to be no a/c cooling. Even with the heating switched off and minus 3C outside (snow) the room temperature would not go lower than 24C !!!. I notice other reviews have made similar comment.

Plussat: nice place - good location, clean room. Friendly staff

Plussat: Everything.

Plussat: Everything was great in a hotel.I'm very satisfied also with special offer,I got. Hopefully,another day/night again!

Plussat: All

Miinukset: Nothing

Plussat: Tilavat huoneet ja kätevät kylpyhuoneet, runsas aamiaisbuffet, ystävällinen henkilökunta (tosin korkeahko kielimuuri), metsäpolku alkaa kadun toisella puolella

Miinukset: SPA- ja wellness-alue käytettävissä vain ennakkovarauksesta, ohjeistus huoneissa ja wellness-alueella löytyy vain Puolan kielellä; poliisilaitoksen hälytyssireeni (etäisyys n. 200 metriä) herätti pari kertaa keskellä yötä

Plussat: Saunas and spa is in price. Good breakfast. Warm facilities and rooms.

Miinukset: Staff is very official. Receptionist doesn't speak foreign languages on the day of arrival, only Polish. There is noise from the nearest river when you open window in your room.

Plussat: Delicoues breakfasts

Plussat: Super spa facility and a great breakfast

Miinukset: Bedroom could do with redecoration

Plussat: Aamupala ja uima-allas olivat erinomaiset.

Plussat: Excellent breakfast, one of the top i had in the region. Location is great and calm. We could hear river from the open windows. Its also possible to walk in to city from hotel to have dinner or lunch, there are more restaurants and places in Karpacz.

Miinukset: Staff was not particularly very nice and friendly. Not sure if it is the culture or the hotel. It was our 2nd experience in Poland. Also the holel SPA was good but sauna were small and full of people. Be smart in picking time to go for sauna or Jacuzzi to avoid crowds.

Plussat: Mahtava miljöö. Upeat puutarhat. Rauhallista, vaikka vierailijoita riitti. Erinomainen aamiainen ja illallinen. Asuimme yhden yön vanhalla puolella ja kaksi yötä uudella. Molemmat viihtyisiä ja siistejä. Suosittelen

Plussat: Nice swimming pool and sauna.Good breakfast.

Miinukset: Wifi is a problem at this hotel, the signal is weak and one day it didn't connect at all. In addition to the two Ukrainian waitresses in the restaurant, the staff is unfriendly. The girl at the bar put ice into my glass with her hands. Only Polish and German TV channels.

Plussat: We had a great stay. The breakfast was full of different foods and drinks. The SPA was amazing. We had luck with not so many tourists so that it wasn't too full and we could always go to swim or in the sauna. It was very clean everywere and the staff was very helpful. We will come back some day!

Miinukset: The bed was a bit too soft for us. We had to ask for a second pillow because we found that one is not enough. But they gave us two more pillows without a problem.

Plussat: It looks great got good facilities and breakfast

Miinukset: I would like to see in bedroom refrigerator coffee making facilities and a double bed

Plussat: After a very unsuccessful checkin at another hotel in the area, we opted to stay at Palac Margot and it did not disappoint! The spa and sauna facilities were fantastic, even if a little chilly in the pool at first. The room was large and very comfortable with a lovely restaurant and bar. The staff were fantastic all speaking good English. We thoroughly enjoyed our stay here and even got snow, making for some beautiful walks in the mountains!

Miinukset: A little cold in the pool and chilly when walking between pool/ jacuzzi etc

Plussat: Breakfast was fantastic, large selection and really good quality of food. Amazingly friendly staff. These two are enough for me to want to come back, but the location... the location... was AMAZING. Located quite high on a hill and within a short walking distance away from the Wang Church, and routes to Sniezka and Kopa.

Miinukset: The room was not great, double bed was actually two beds joined together (I'm quite certain I was filtering for this, but could have been my mistake when booking). What was not a mistake were smokers next door and their stink :/ Those beds were a curse, box spring beds, horribly uncomfortable. Never, ever, ever book a room with those beds - make sure they have a room with proper queen/king size beds with foam mattresses. It's fine for 2 nights, not for a week for example.

Plussat: Place, service, staff

Plussat: Bargain accommodation at a good price, nothing basically deviated from the average except really delicious breakfast

Miinukset: Unusable WIFI in the room No fridge

Plussat: Excellent location, 10min walk from Wang church, quiet surrounding and beautiful view

Plussat: Location,one young lady at the bar was lovely , breakfast was nice

Miinukset: Me and my partner found bugs in our bed covers which was gross !! I did let the reception know however they didn't want to do anything about it until I mentioned booking.com and I got a slight price decrease, one lady in the morning that worked there was very very rude during breakfast we had no forks and neither did other tables and when I approached the lady she was refilling coffee on the phone which she completely ignored me and then abruptly stated that cutlery was on tables which clearly wasn't so I got two forks from a couple that were next to us and wasn't eating.

Miinukset: Quiet far from town but nice area to walk around

Plussat: Varied breakfast and delicious dinners

Miinukset: 2 days it was windy and the ventilation was so loud that it was not possible to sleep, the following night the wind stopped, but the accommodation played loud music until 0:45 pm and then sang, reconstructed the terrace, could not be used, but when it rained foil isolation was very noisy, so from the stay of 3 nights we did not sleep at all !!! Television didn't work for the first two days.

Plussat: Location is good and it gives you an insight into communistic conditions in the present day!

Miinukset: The place is clearly better suited as a museum than a hotel. Although the conditions were bearable, the whole place needs to be gutted and renovated to bring it up to the current day.

Plussat: Location

Miinukset: Drity, old food was a disaster but still not so cheap for what they give