Jersey City hotellia

Plussat: Beautiful property close to Battery Park and downtown. Excellent rooms, service and amenities. I would stay again.

Miinukset: Nothing

Plussat: Decor was great! Location was Great! Service was Great! accommodations were great!

Miinukset: no

Plussat: Awesome

Plussat: Love the location, doesn’t feel like you are in the city

Plussat: Buffet breakfast was very good and the rooms spacious and very comfortable. The location was amazing with the view of the Hudson river, and close to the World Trade Center memorial and Battery Park and the ferries to the Statue of Liberty and Ellis Island. It also was close to Tribeca and Soho with an excellent selection of restaurants to choose from.

Miinukset: Valet parking was $65/day and did not have in and out privileges.

Plussat: Spacious rooms that have good layouts (especially for a couple that both works and may need a separation in space to do separate conference calls or work without disturbing each other). Nice, clean modern design, great location, good food, good service.

Miinukset: Gym was out of commission

Plussat: Location, decor, comfort.

Miinukset: We had a beautiful view but were unable to open the blinds. Asked for service and only got partial resolution. Very frustrating. Remotes to operate lights and adjust shower and blinds were outdated, unintuitive, and quirky. Too expensive for this!

Plussat: We truly enjoyed our stay at the hotel. Clean room with very comfortable beds and a wonderful view of the Hudson River. Thank you!

Plussat: Everything & everyone was wonderful! Staff very professional & pleasant! This was my 4th vacation staying at the Conrad! Every time is great experience!

Plussat: Great! I loved everything. Service, design, location. Will definitely recommend to friends.

Plussat: Everything just perfect!

Miinukset: Our room doesn’t have a safety box.

Plussat: maybe the location. The house keeping staff are professional.

Miinukset: The room and bathroom are dated. The customer operator always unprofessional sometimes they are rude. The thing that honestly ruin my whole experience I was expecting packages/envelopes. However they arrived early. I’ve stayed in many hotels in the City ( 4&5 stars ) hotels, whenever they receive any shipment they keep till my check in date. However again the same person who I called to inquire about my shipped items told me in a very rude manner do you think we are storage place. We keep them for 1-2 weeks then we return. The items were expensive and shipped from overseas. According it was returned to the sender however the sender didn’t receive anything. For this inconsiderate unprofessional act of not even communicating with Guest, at least I can suggest something. But not making the decision to send back everything. This the first time it happens to me in Hotel all around the world. For the reasons I don’t think I will ever stay or recommend this hotel to any of my friends/ family.

Plussat: I will be back next time for sure. Great hotel with very helpfull staff.

Plussat: location great, lively vibe, good staff. All essentials covered. Centrally located for lower Manhattan.

Miinukset: Rooms Small. No seats at bar available for guests at any time on both nights we stayed. Was unable to get a reservation in the restaurant on either evening. There were empty tables but not available to guests as were been held for larger parties.

Plussat: The building and guest rooms have so much charm. And the front desk staff was super nice and helpful. The maid came and turned down our room brought chocolate and water. Those little things make a big impression. Loved the gym! Towel service, water, and top equipment including a peloton bike!

Plussat: This is a beautiful (Boutique) hotel. The actual building is stunning and the decor fabulous. The location is fantastic and the rooms are a good size for New York - bigger than most hotels. It is probably more of an adult hotel (we travelled with Teenagers) as we didn't feel any of the menu's worked for the kids but that didn't matter. My husband and I ate in The Temple Court restaurant one night and the food was excellent. All the Staff were really pleasant and helpful. They were only too happy to organise or suggest things for us including tickets, restaurants and transport. All of which were excellent.

Miinukset: It can be a little noisy (but all of NYC is!!). In fairness, reception did put us at the front of the hotel as there is construction going on at the back of the hotel - so we did appreciate that. However all the rooms lead off the central Atrium, below which is the bar. As we were on the 2nd floor, the noise from the bar was quite loud. This didn't matter to us as we were so exhausted from our busy days that we 'crashed out' and the hotel did explain that the bar would shut 11.30pm and so would be clear by 12.30 and indeed it was. I am only mentioning it because if you worry about noise - ask for a room higher up and to the front.

Plussat: Beautiful hotel. Stylish and in the heart of Lower Manhattan. Within easy travelling reach of museums, galleries and all the usual NY sights (Central Park, Staten Island Ferry, Statue of Liberty etc).

Miinukset: Some building work (finishing soon) close by began early in the morning and so it was a bit noisy.

Plussat: Everyone was amazing they even got my dresses from my car that was valeted and brought them to our room. It was overall a great stay. Thank you !

Plussat: Hotel is trendy but welcoming with amazing service. Room was large with a super comfy bed, fluffy towels and ample size shampoo/body wash. The yogurt, granola & fruit was delicious! I’ll definitely be back!

Plussat: The hotel architecture is beautiful and the bar is really nice. Too bad service is not regular.

Miinukset: Checkin was supposed to be at 3pm but my room was available only at 5pm. I had to wait for 2 hours for a room that is located on the 2nd floor from where I could hear street, bar noise and even the underground metro. Evening staff reaction at the reception was disappointing and was not corresponding to 5 stars service. They did not do much to help. The next day, I changed room and experience was definitely better. Thanks again to the receptionist who arranged it for me. I appreciated his attitude. If you are used to boutique hotels where human experience and service matters as much as the facilities, you might be disappointed.

Plussat: The Beekman is a beautiful hotel that has been redone with style and grace. The history of the hotel was preserved which lead to the charm of it. The staff was knowledgeable on the history of the hotel and eager to share information. Beds were comfortable, location was great. Lots of elevators, so no long waits. I liked the personal welcome on the TV when you entered your room "Welcome your name". Very nice touch.

Miinukset: As with many NY hotels, the rooms are on the smaller side. I paid for an upgrade to a larger room, but it did not appear to be any larger than the regular room (which my daughter had). Restaurants were pricey for lunch and for dinner. The food was good, but nothing special that would warrant the prices. Also it was raining and we asked for an extra umbrella. They charged a $30 fee, which was refunded when I returned the umbrella. But really at a 5 star hotel this practice seems unnecessary.

Plussat: Staff was excellent, nice looking old building, in room dining and Temple Court food was great, short walk to subway stations

Miinukset: No kettle and need to ask for it, complimentary water was very small bottle

Plussat: The staff was helpful and responsive. The hotel was really beautiful and very clean. Turndown service with water and chocolate was a nice treat. We would definitely stay at the Beekman again!

Miinukset: Everything was perfect.

Plussat: great location in the heart of Newyork Manhattan. The room is very clean, it is not big but in Manhattan is enough for us. Internet is working well

Miinukset: our room is toward a courtyard, the view is not really good.

Plussat: Clean and crisp decor. Also enjoyed the wellness theme and in room kit. Used the workout guides to get my days off to a good start during my stay.

Miinukset: Hmmm.. well the construction around the area was a slight distraction. But the hotel staff was always friendly and welcoming every time I walked through the front door!

Plussat: Location and cleanliness

Miinukset: The $57 per night fee that we had to pay in addition to paying for the room in advance!

Plussat: What I like is they fill your request to the fullest fast

Miinukset: This is one of the best hotel I been in and really nice and get your request done fast

Plussat: Room and design

Miinukset: Great water bar in lobby. Not always avaiable

Plussat: All good

Miinukset: No parking anywhere for under $50 per night

Miinukset: They have charged me $28.06 mandatory fee. I do not understand why would someone cheat like that when you offer lower rate to attract to begin with. I am never going to book again

Plussat: The location was excellent, very close to lots of shopping and to one of my favourite stores in the world - B&H Audio & Video! Interesting fitness theme in the room though didn't use a single option!

Miinukset: The bathroom door had a sliding door that doesn't close fully and has no locks - why do so many hotels do this these days?!!

Plussat: I didn't stay there myself. My daughter and her two girlfriends did. All early 20s. I did take my daughter up to the room and the restaurant and room were quite attractive. The room was clean and modern. The girls loved it.

Plussat: Location was good, liked the facilities, it was nice and clean.

Miinukset: The staff were unhelpful and we were unable to use the meal deal voucher facility on the booking. Aircon was noisy and room had little space for suitcases and storage.

Plussat: Stayed in this hotel as a family for one night. The location of the hotel is very convenient for those who then use Penn Station.

Miinukset: For a room for four, the beds could be bigger. Check-out at 11.00 am.

Plussat: Clean, great position

Plussat: The staff were awesome, so friendly and accommodating, rooms were clean, great location.

Miinukset: The variable room temp. The ac would come on for a period of time, then stop. The room would get warm for a period of time before the ac came back in. There was no steady state temp.

Plussat: Detail was ahhhmazing

Miinukset: Bathroom in the lobby wasn’t clean

Plussat: Loved the room and the roof top bar.

Miinukset: Nothing

Plussat: Overall hotel was great, staff was accommodating and professional. Rooms were impeccable , location perfect !

Miinukset: The Rooftop staff was terrible 15 minutes to get a drink and no eye contact!

Plussat: Great location and vibe.

Miinukset: Not as clean as expected - large bug in our bathroom:/

Miinukset: The rooftop bar is great but an absolute zoo on a Thursday night. If you are looking for a "hot spot", great. If you are wanting to hang out and be able to have a conversation and/or be seated as a hotel guest it is really annoying. The downstairs bar is much more chill (and more to my taste). However, the people-watching was pretty good upstairs :-)

Plussat: The pros were the location and the rooftop bar (although it was extremely busy and seems to be very popular). The facilities were immaculate, beds were comfortable and it was surprisingly not as loud as I had expected, for the location. Sidney really helped me to purchase items to decorate my friend’s room for her bachelorette weekend.

Miinukset: The only thing that stopped me from giving this hotel a 5 overall is the fact that we had 2 rooms and had to wait hours for the second room to be ready...long after the normal check-in time.

Plussat: Large room quiet and clean good location

Miinukset: no coffee in the rooms

Plussat: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!

Miinukset: There were a few hiccups in our reservations to do with billing and how it was handled at check-in - which were quite frustrating, but we were so thankful to host for sorting us out and ensuring a smooth and enjoyable last night at the hotel.

Plussat: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.

Plussat: Coffee

Miinukset: The room was horribly small and there was no vanity room in the bathroom. Had I known it was that inadequate bi would have made other arrangements.

Plussat: Location is excellent, a couple block away from the subway. Loved the Rooftop bar with a great view of the Empire State Building

Miinukset: Turn down service did not provide bottled water in the room, in spite of being charged a facility fee.

Plussat: The location is literally 5 steps away from PATH Station. Newport Centre is 10 mins walk. We like the gym equipment as it is new.

Miinukset: AC does not reach the room. The living room is quite cold as the AC is there but does not extend to the room. No hand shower beside the toilet bowl. We requested for an earlier check in which they've granted but upon arriving at around 1pm, room wasn't available for an hour and a half which was fine but they could've informed us from the onset.

Plussat: 1. Location, location, location 2. Hotel is in excellent shape and rooms are great and very clean. 3. Staff is friendly and motivated 4. Jersey City is a jewel where the hotel is located and the ease and convenience to get into the city or to the airport is unparalleled

Miinukset: Stay was too short

Plussat: Close to Pathtrain

Miinukset: Nkne

Plussat: Everything the room was clean & the staff was very friendly

Plussat: Everything

Miinukset: Nothing

Plussat: Spotless. Room and bathroom were extremely clean and comfy. Decor was pleasant. Has all amenities needed for a hotel. The location is absolutely perfect as anything you need is within a block or 2.

Miinukset: No complaints at all.

Plussat: The bed was sooo soft!

Miinukset: Room size not worth price

Plussat: Great hotel. Clean. Friendly and accommodating staff.

Plussat: Proximity to the metro is a great plus, you can easily take the Path train and reach NY in no time

Miinukset: Breaksfast variety could be improved, sausages and eggs were dry and felt as they were no good quality

Plussat: The room was amazing. It was clean and very nice. The bathroom was great.

Miinukset: No room service and there was nothing more than one snack size bag of popcorn. Water and juice with a few more snacks would be better. Also the mattress on the sofa bed was nasty, it had stains and we couldn't use it.

Plussat: Location And my quiet room on 15th floor Good breakfast except for coffee. Weak.

Miinukset: All was not ce

Plussat: Views from the room... just stunning. Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.

Miinukset: Bar prices are very expensive.

Miinukset: They need to upgrade rooms, hotel is getting old need to renovate ASAP

Plussat: Put me in a handicap room. Not good.

Miinukset: Handicap room

Plussat: Convenient to everywhere I want to go. I love the courtyard for cocktails,

Miinukset: No restaurants and they didn’t have the usual refreshment tine

Plussat: Excellent hotel right in the heart of Manhattan - the staff were all exceptional!

Plussat: Location, location, location. Best place to stay in town!

Plussat: We have cathedral view suite and it was worth the money spent. You can even feel the rhythm of the city. Rooms are spacious and clean. Beds are very comfortable. The location is perfect. Everything is so close - 5th Ave, Top of the Rock, Central Park and the Times Square. The service is on 5 star quality. In general the hotel is strongly recommended.

Miinukset: The restaurant is high-end but very expensive. When you're travelling with family it has no sense to go there as there are a lot of alternatives in the neighbourhood. IMO breakfast was very good (and quite sophisticated) but far too expensive especially when you consider surrounding restaurants which are more buffet-family-style oriented.

Plussat: Location and cleanliness

Miinukset: Relatively expensive and breakfast not included in the stay.

Plussat: Location is great for easy manhattan, close to 5th and various offices for my work. Rooms are very comfortable. Views are nice. Breakfast was very tasty, consistently.

Miinukset: The rooms are a bit dated but still very nice. I didn't feel the lounges had a great vibe but still relaxing. I do think the rooms need refurbishment. The breakfast was very expensive for what it was.

Plussat: No breakfast, except for room service. Go for breakfast outdoors

Miinukset: Restaurant absent or closed

Plussat: Clean with nice amenities. Convenient location.

Miinukset: Front desk staff are not the best

Plussat: Everything!

Miinukset: Nothing. It was perfect!

Miinukset: The check in time mentioned is 1500 hrs. I reached the hotel at 1800 hrs for check in but still I had to wait for more than 45 minutes to get my room because supposedly the hotel was full last night. Even after 3 hours of official check in time, if a person after travelling for more than 24 hours had to wait for that much time to get a room, it doesn't look decent on the hotel's part. I won't recommend anyone in future to book over here.

Plussat: Size of room, comfort of bed, cleanliness, convenience to transport options

Plussat: The location and size of the room. Having a fridge was also nice. The shower was good.

Miinukset: No room service and the breakfast buffet wasn't open long enough so I missed it both days that I stayed. The coffee in the room is terrible

Miinukset: Rooftop bar only accessoble dressed business casual ....

Plussat: Location, clean and well appointed.

Miinukset: Check in process on top floor, insufficient lifts. Two lamps weren’t functioning in the room.

Plussat: I loved my stay! The pillows were so soft! The complimentary breakfast exceeded my expectations completely! It was an excellent stay and I highly recommend it!

Plussat: Great place with nice atmosphere, we really enjoyed our stay. We also had amazing view. Next time we will definately go to the same hotel. Very closed to the Path, so travelling to Manhattan is fast nad easy.

Miinukset: İf you stay at 12th floot you can have big noise from upstairs

Miinukset: Nothing ,,everything is perfect.

Plussat: Location. Price (in NYC perspective).

Miinukset: Loud street. A bit strange access to the reception.

Plussat: Lovely buffet breakfast, loads of choice. Location perfect just across the road from the Path to take you into Manhattan. The receptionist Candice was excellent really friendly and helpful, couldn't do enough for us.

Plussat: Uskomattomat näkymät Manhattanille

Miinukset: Uima-allas olisi kiva olla

Plussat: Perfect location, very comfy rooms

Miinukset: Not very helpful staff

Plussat: The refurbishment and style of the rooms was excellent, tasteful and modern. The rooftop bar was an awesome spot to spend an hour or so. The restaurant was well managed (despite being extremely expensive)

Miinukset: The staff tried to make good on our numerous issues however it was a bit like a scene from "faulty towers" - the front desk/concierge staff were quite useless and were awkward in their approach and resolutions. It seemed like they needed a complete review of the end to end customer journey and review their end to end process - lots of gaps between departments (ie housekeeping and room service/dining).

Plussat: Proximity, Rooftop bar.

Miinukset: Our room was not properly cleaned before we arrived, Light bulbs not working so clearly room was not checked before we arrived.

Plussat: Perfect location, friendly staff, nice rooms, secure and comfortable place

Miinukset: Even though it looks newly renovated but needs alot of maintenance example is carpets in corridors at some floors are not straightened or clean and there is some issue with the lifts etc..

Plussat: Absolutely great concierge team thanks so much Jeff Mark and the others Superb food and beverage lady in the bar

Miinukset: The hotel is not as clean as it should be and the room was not in best shape !!!

Plussat: The best location

Miinukset: Room cleaning Bed making Not valuable

Plussat: Good location and clean rooms, friendly staff and very good service

Miinukset: No ice machine or easy access to beverages to take to the room

Plussat: Bar on top and Lucy at check in

Miinukset: Price was ok but could be lower

Plussat: Clean Location Comfort Staff friendship

Miinukset: A little bit pricey If you have a Car, it may need 20 - 30 min during rush hours to be brought to the hotel. I believe this is because of the traffic jam.

Plussat: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!

Miinukset: Some of the amenities of a 5 star include asking for anything and everything one requires, through the desk. I could walk to an ice machine faster than the line was answered-sometimes.

Plussat: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien

Miinukset: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.

Plussat: Large room very clean. Perfect location

Plussat: We were at the hotel for my sons wedding and we had a block of rooms. The hotel was lovely and very accommodating.

Miinukset: There was nothing negative that I can mention.

Plussat: Location

Miinukset: Lack of amenities

Plussat: well located and well maintained

Miinukset: ac unit was very loud and cycled on/off throughout nite.

Plussat: Beautiful place, top-notch amenities, fantastic view of river and Manhattan, great location.

Miinukset: Too expensive

Plussat: Clean, comfy, safe and convenient!

Miinukset: Wish it was a tad cheaper in price so I could stay every time time I’m in the area.

Plussat: Great hotel, beautiful and clean and the room was very spacious.

Miinukset: Daily parking charges were ridiculously high

Plussat: The location was ideal.

Miinukset: Yes! I requested a late check out since I was not feeling well and the male who answered the phone (I called from my room, 719) bluntly denied it which was super disappointing!! Shwme on them!! I had to drag myself out of there!!

Plussat: Very nice facility

Miinukset: Parking not included in price

Plussat: Location.

Miinukset: The concierge. I called to say we would be arriving by motorcycle and was told the cost for parking. When we arrived, we were told motorcycles are not permitted to park. Really.

Plussat: Great service and modern clean hotel.

Miinukset: The bed was WAY too soft

Plussat: Staff was awesome, beautiful hotel, great restaurant, beds and pillows so comfortable and great location and view!

Plussat: The beds were very comfortable.

Miinukset: The parking cost is terrible. $75 to park for 2 days if you leave the hotel and come back. Also the some of the lights in the bathroom would turn off by themselves while I was still in the bathroom.

Plussat: Free internet. Was able to check in early after an overnight flight.

Plussat: Staff very helpful and made sure everything was great

Miinukset: Too many fees

Plussat: location and views

Miinukset: no

Plussat: The attention to detail in the building was beautiful and the staff was of the same caliber. Loved it. Being so close to the waterfront was an added bonus.

Miinukset: Can't think of a thing....

Plussat: Deluxe room 10th floor with a perfect view to history and modern Manhattan. Staff is very kindly and gives any assistance you need . We’ll come back .

Plussat: How can you better waking up to a view of the Hudson, Statue of Liberty and Jersey all in one window. Quiet area, easy access to Big Bus tour stops and all transport to uptown, walked to the Brooklyn Bridge, WTC all very close. Hotel staff was amazing, cleaning staff on top of it.

Miinukset: That I had to leave to go home !

Plussat: Value was excellent and staff

Miinukset: Some hidden fees

Plussat: Location was good, and there is a corded phone in the beige marble toilet area if you feel like pretending you are in the 1980s

Miinukset: NO COFFEE MAKER IN ROOM. Staff was very rude to me when I mentioned this on check out. Have not encountered a hotel at this price point without standard coffee maker in decades. Also windows very dirty.

Plussat: -

Miinukset: staff facilities location

Miinukset: They charge me $40 per day resource fee which was not state in time of booking. Total of $180 for 4 days

Plussat: We were return visitors. The staff remembered us and gave us an excellent room.

Miinukset: Our stay could have been longer

Plussat: The view and the huge, luxurious bathroom.

Miinukset: No.

Plussat: The location

Miinukset: Arrogant attitude of the staff, specifically in the more public dining area.

Plussat: Every bit

Miinukset: Nothing really. Perfect

Miinukset: overall appearance of the Hotel is dated all the furniture from the benches outside the elevators to the table and chairs in the lobby bar are old and dirty. The palm dinning room was way over priced for the food and service was horrible

Plussat: service was excellent, the hotel location amazing, they try to keep up with the properties as much as they can, the concier were amazing . i didn't have any bad experience. i will recommend it for friend

Miinukset: none

Plussat: This was a bucket list trip. Met every expectation!!! Everything was perfect.

Plussat: Price point

Miinukset: Nothing really

Plussat: Excellent service

Miinukset: No

Miinukset: Renovation of the building from outside was little appealing given the aura and fame it is suppose to portray. That was a downside. Hope for a better view next time

Plussat: loved the staff especially Tony who greeted me every morning with a smile at the door

Plussat: Staff, Hotel, Room were all excellent! 100% satisfied!

Miinukset: The car valet company that the Plaza uses rummaged through my wife's Range Rover and left it a mess. Don't care about the few $$$ they took, its the principle that this shouldn't happen. Not the Plaza's fault, but be careful.

Plussat: Bed was very comfortable, excellent gym facilities and bar/afternoon tea was lovely.

Miinukset: Staff treated us as if we could not afford to stay there.

Plussat: Love the decorations in the room, great spot across the Central Park...

Plussat: Friendly staff, absolutely clean rooms, great service and close to downtown, supermarket, Newport Mall and the PATH station.

Miinukset: Nothing to complain

Plussat: Most of the staff was extremely nice and helpful in answering all questions they were asked. The accommodations were very nice and clean. Breakfast was amazing in the selection offered.

Miinukset: Self service parking shouldn't cost as much as it does. The self park shouldn't only cost 7 dollars less than valet. The staff wasn't exactly up front with the cost of parking, it seemed as if valet was $27/day and self service was a minimal charge, however, self service was $27/day and valet was $35/day.

Plussat: Clean, great location and neighborhood, friendly staff

Miinukset: Seemed slightly understaffed, but our needs were met quickly

Plussat: The hotel, the location, the breakfast, the staff. All were good.

Miinukset: Parking is expensive

Plussat: Good location. Easy commute to Manhattan.

Plussat: Everything! Especially the staff.

Miinukset: No!

Plussat: Very good reception staff.....special thanks to Juanita

Miinukset: Nothing...all good, didn't use breakfast or the Bar.

Plussat: Spectacular shower!

Plussat: I always prefer that a place is convenient to the T and shopping areas.

Miinukset: There is nothing that I didn't like.

Plussat: Location close to Path train to NYC, facility and staff were better than expected. Cookies were great but we had to request them.

Miinukset: Shower-head was broken and leaked water all over bathroom floor when in use. Room was cool but hallway was always humid and hot. View from my room was the hvac system on the roof and self parking was confusing.

Plussat: Everything

Miinukset: No

Plussat: Price is reasonable

Miinukset: 6 min walk to path

Plussat: Property is getting rundown from last time I visited. Plumbing in bathroom is not tight against wall. Wooden stool in shower is peeling. Rings on nightstand staff is first rate. Owners need to spend money on building so that it matches the staff

Plussat: Location was great.

Miinukset: Young lady at check in was not very professional... a bit snobby when answering questions, even as I was being polite and jovial... bad day or not, it's all about service and experience... Hope it improves or was a one time occurrence.

Plussat: Great location and very nicely decorated hotel and room. I was on a high floor on the back side of the hotel and enjoyed the quiet. The buffet breakfast was an abundant display and delicious. The gym did the job. Location in Chelsea was perfect for my needs and schedule. Staff always alert and courteous. I would stay again for sure.

Miinukset: Nothing

Plussat: Clean, roomy bathroom, very helpful and friendly staff and good location

Plussat: They have a small iPad in room that you can order any service pretty easy. Plenty charge in room.

Miinukset: Overall it’s good but I kinda find it a bit off for a five star hotel. The sound proof is pretty bad as I could hear all noise from the same floor. A small note to the cleaning team pls don’t trash the receipt on table even though it looks like valueless... mine was all gone and it was supposed be kept for my business trip...

Plussat: Love the coffee, and water available in lobby, and the yoga mats in the room!

Plussat: Great Location, very good room size, quiet, ...

Plussat: Location is perfect, staff very friendly, room spacious, comfortable and clean, great atmosphere and last but not least the free WiFi is perfect!

Miinukset: The hotel was perfect, only thing I can think of was the fact that the restaurant downstairs (front) was very expensive for very little food and even not that high in quality..

Plussat: Free bike rental (with helmut), free luggage storage, free morning tea/coffee & newspapers, free evening wine, good-sized room for New York, helpful and friendly staff! Tidy and trendy reception area. Room had nice view of Empire State, floor to ceiling windows. Paraben-free toiletries. Great location (next to Nordstrom Rack). Street market outside on Sunday. Pleasant and quite cafe area outside at back of hotel. The gym had what you needed plus apples! We we able to extend our check-out by an hour. We felt like we got a good deal. Everything worked fine. All the small extras get noticed and are appreciated. Thank you!

Miinukset: Would be useful to have some hooks in the room to hang coats, clothes, small items, etc.

Plussat: The Kimpton was very well kept and modern. The location was perfect and wine hour was very nice.

Miinukset: Nothing

Plussat: The staff were winners and made this short stay extra special for us - it felt much more than a hotel with their warmth, friendliness, very helpful tips and assistance with our airport taxi booking! The hotel and the room particularly was more luxurious than I had expected with views that made this a perfect New York stay. We ordered for food through room service and was pleasantly surprised by the excellent quality - the tablet through which we ordered and asked for clearance was perfect and makes this such a contemporary and modern experience. Finally we met up with some friends just before saying good bye to NYC, and the bar downstairs was so welcoming - I am pleasantly surprised that in such a busy city such as New York the spirit of this hotel in various differet ways touched our hearts making us want to come back for a longer stay!

Plussat: Loved the character, awesome room relative to most NYC hotels I have stayed in.

Plussat: The proximity to Penn Station makes it very easy to get to and from JFK airport.

Plussat: Bed very comfortable and soft. Helpful, friendly staff. Great location to attractions (Times Square, Broadway, Empire State Building, etc.). Metro station nearby. Hotel lobby smells fantastic.

Miinukset: No USB ports in room for charging devices, only plug outlets. Ugly view of construction/scaffolding.

Plussat: The location was perfect in relation to the show venue. The little bar/restaurant next door was awesome. The room was clean and freshly updated. I would definitely stay there again.

Miinukset: I have to say that I have no complaints. I am a frequent business traveler and this hotel was really awesome.

Plussat: Good location and spacious rooms (for NYC).

Miinukset: Very unfriendly staff. Rude and unprofessional!

Plussat: We were just grateful that the hotel had a wheelchair they could lend us

Plussat: Location is good for both the Midtown and Downtown areas of Manhattan, and also convenient for Penn station and Maddison square garden, Times Square and 6th and 7th avenues.

Miinukset: Disappointed with the food available at breakfast, which was also very expensive, like most places in New York. There were a few people sleeping in doorways nearby, and the street lighting is very dark in the area, plus a there was a refuge for homeless people nearby. Restaurants nearby were limited in choice of food, and again very expensive, eg. $70 for a bottle of wine in an Italian restaurant.

Plussat: Great location, big and clean rooms, excellent staff who are always happy to help! Sure I'll be back there again

Miinukset: NOTHING! All was great!

Plussat: The Location was pretty good, walking distance from almost everything, 2 mins from Penn station.

Miinukset: The price was very high comparing to what you get. Breakfast was in fact in a small Starbucks branch which let's you pick from its menu for up to 30 usd

Plussat: Location and brand

Miinukset: Technically defective room. Smaller than average.

Plussat: Huippuhyvä sijainti, lyhyt kävelymatka eri puolille Manhattania ja useampi metroasema lähettyvillä. Henkilökunnan palveluasenne on erinomainen, palvelu oli avuliasta ja ystävällistä. Perhesviitti oli siisti, tilava ja hyvä valinta lapsiperheelle, mukavat sängyt. Hotellin lisämaksullinen aamupala oikein hyvä, mutta hotellin lähellä on useita muita aamiaispaikkoja.

Plussat: Bed comfortable

Plussat: Location Friendly Staff Was able to check in a little earlier

Miinukset: All was good

Plussat: The room in general, the breakfast and the location. The kitchen was a plus.

Miinukset: When we arrived at the property the recepcionist wasnt very friendly. He was cold and brief. We wanted to ask few questions to hium but we gave up because he was so unfriendly that we decided to ask the recepcionist the next morning. The air condition wasnt working properly

Plussat: Location

Miinukset: Lower floor. Booked king and got Two queen beds instead

Plussat: Nothing at all. The staff made everything else that much worse

Miinukset: Very rude

Plussat: Excellent breakfast

Plussat: big and clean room

Plussat: Location, breakfast and service

Plussat: Staff, location, fully equipped kitcken, price was reasonable for the area.

Miinukset: Bed could have been cleaner, the mattress had hair on it from previous visitors.

Plussat: Very nice hotel with good in-room kitchen, nice bathroom, easy to use TV streaming, complete breakfast (good coffee, hot and cold choices, fresh fruit). Full marks. But the staff was the best part, very friendly and helpful. We loved being in midtown with easy access to Grand Central, theater district, and UN. $40 Lyft from LaGuardia...not bad.

Plussat: Clean, great location, phenomenal customer service.we arrived around 1:00am and we were greeted with a smile. We were celebrating two 13 year olds birthdays and upon opening the door there were two cupcakes waiting on the counter with a signed card from staff! Our girls could not have been more excited.

Plussat: The front desk was so helpful and active Mr. Sam was the very responsible person and always ready to serve, location was superb, room was clean and beds was very comfortable

Miinukset: Nothing

Plussat: Location Laundry room Great breakfast and nice staff at the breakfast: Special thanks to Carlos who was always nice and helpful!!

Miinukset: VERY noisy rooms: we had a very strong noise of fans coming from the external parts of the a/c outside. The a/c in the room is old, and very noisy. The staff at the front desk was not helpful. They continuously said they were “sorry” about the noise, that they would come back to us with a solution... but never came back to us.

Plussat: I had another hotel booked in NYC but ended up changing it last minute to this one, such a bargain for the size of room we had - a suite! It is such a lovely hotel, in a great location and the staff are so friendly and helpful. I would definitely recommend staying here and hope that we'll return one day soon!

Plussat: It’s a nice hotel if you are looking for one night stay just to transit somewhere. It is close to EWR airport and not expensive. The room is very big and comfortable. Wifi works well and the staff is very friendly.

Miinukset: The cleanliness is the only thing that bothered us. The beds and towels were clean which is the most important but the floor and windows a little dirty. The neighborhood itself is pretty dirty.

Plussat: The location was great the breakfast was good

Miinukset: The room could have more space

Plussat: Very good location in a recently renovated hotel. Reasonably good restaurant in the hotel. Only negative was that only disposable paper cups supplied in the room and when glasses asked for we were told that guests broke glasses so only paper ones available. Always a first for everything!! Very efficient airport transfer.

Miinukset: Only paper cups

Plussat: Walking distance from Newark Penn station; friendly staff, especially Ocean the receptionist. Check-in was quite easy. Free Wifi & local phone calls. Clean air; I stayed in a no smoking room. Bed was spacious and comfortable.

Miinukset: Yet to get a receipt for my payment from the hotel

Plussat: Location, location, location... My Room Was Very Clean...

Miinukset: ( Nothing To Dislike )1st. Off I've Stayed @ The TRYP before and at First Glance it's NOT On The Main Avenues and That's A Plus For Me... Why...? There's No Sound Of Traffic And Or People All Over The Place...

Plussat: A modern hotel, everything was extremely clean, one of the best hotels I have stayed in. Very well located if you want to stay in a great hotel but not pay the price for a hotel in NY city. Only a 8 minute walk to Newark Penn station where you catch the train to New York.

Plussat: Room was awesome, great views

Plussat: New hotel, close to Newark Penn Stn for easy access to New York.

Plussat: the room was very comfy.

Miinukset: There was no proper pickup from Airport. I had to wait for almost 1 Hour waiting for the pickup from Hotel and the Hotel receptionist was not at all apologetic for this delay in their service.

Plussat: Close to my destination

Miinukset: Had a water leak in the bathroom the shower leaked tremendously when on and the sink was leaking when used I spoke to the front desk staff I was informed there was no one on duty to assist with my issue when asked to speak with a manager I was informed no manager was available

Plussat: Very luxurious place, large room with lots of thought and concern for guests. Coffee, tea, soap, shampoo and so on - were very high quality. Air conditioner, bed, TV - everything was on a simply amazing level.

Miinukset: Location. If you want to reach Manhattan by public transport - it takes over an hour. Of course, this is not about the hotel, simply, one must take into account.

Plussat: It’s been totally updated it’s clean and amenities are excellent!

Miinukset: I. Ant think of a single negative. A perfect stay

Plussat: Well maintained with plenty of amenities. Right in there he heart of downtown making us close to everything, including Manhattan.

Miinukset: Nothing.

Plussat: Good location. Nice place to stay.

Miinukset: No water kettle.

Plussat: The extra we paid for breakfast was a waste got tired of waiting and wasn't what it was suppose to be

Miinukset: Never got breakfast we paid for

Plussat: The location was perfect.

Miinukset: The bed was so overly soft it was uncomfortable.

Plussat: We love how clean the hotel is and the location is beyond!

Plussat: Location

Plussat: This is a good location if you don't want to stay in the hustle and bustle of NYC. It's a stones throw from the NJ PATH which will take you all the way to 33st. This is one of our go to spots to be close to the action but not in the action.

Miinukset: The hotel lobby has been updated and looks nice, but the hotel room needed to be updated. There was water damage in the bathroom that has not been attended to. The windows were pretty nasty on the outside which detracted from our view of the Hudson.

Plussat: John at front desk was friendly and helpful

Plussat: Location to NYC

Plussat: Perfect location near the PATH station. WTC in 10 minutes

Plussat: The location was super!!! The Path subway station just around the corner, making it an easy access to New York, and the shopping center across the street

Miinukset: Would have been convenient if Breakfast was included

Plussat: On walking distance from Newport Mall and train station. ferry to NYC a bit further but I managed to walk it as well. Very clean. Great bed. Nice balcony to get some fresh air.

Miinukset: Could hear noise from my neighbors via interconnected door in my room. A la carte breakfast only. It’s personal, but I do like to have the choice.

Plussat: The free breakfast...

Miinukset: Took to long to clean room on second day...

Plussat: Not too far from train, though Uber required.

Miinukset: Tuff to walk anywhere and too many u-turns required. Way too much jersey wall in Jersey City.

Plussat: Everything was nice and clean.i

Miinukset: More choices in the breakfast.

Plussat: Clean and comfortable.

Miinukset: Traffic in front of the location was horrible due to road closures. We had to walk 1/4 mile to just get to a place an Uber could pick us up. Not the hotels fault, but very inconvenient.

Plussat: Breakfast was hot and good. Clean and comfortable

Miinukset: Bathtub very slippery. Hotel recommended order in food that came really late and was wrong food. Never received replacement. Will be fighting for refund

Plussat: My family have been staying at holiday inn every time we travel, price is good, hotel are very clean. Breakfast is also great. They offer shuttle to new york (need to pay 15 cad per adult), the drop off and pick up place is closed to time square.

Plussat: Clean and well kept

Miinukset: Located in an industrial area.

Miinukset: Bad location.

Plussat: It was very nice

Miinukset: Little far from public transportation but it wasn’t really a problem.

Miinukset: The house keeping did not clean our room for two days. Even though we kept asking the reception to send someone before we left the hotel. Not flexible in checking out , they made us pay 20 extra dollars for leaving the room an hour late from check out.

Plussat: cleanliness

Miinukset: Elevator makes irritating crazy noice as it moves from floor to floor. I have never experienced this. They have to definitely CHANGE this.

Plussat: The room was excellent, the bed was like a cloud! The location was great with a shuttle into New York perfect!

Plussat: The location

Miinukset: There was mold in the bathtub walls

Plussat: Location is amazing

Miinukset: hotel rooms are old and toilet are very old and horrible

Plussat: Convenience, location, staff, everything!

Miinukset: Nothing hi

Plussat: The bed was ok could've been alil more cloudy soft

Miinukset: The design of the rm & the furniture needs updating

Plussat: Location is the best.

Miinukset: There is no swimming pool.

Plussat: Location

Miinukset: The $30 per day “resort fee”. Only created to try and get you to spend money in the hotel.

Plussat: Location is everything

Plussat: Obviously location. Also room was ready early for us.

Miinukset: Nothing that I can think of.

Plussat: The Staff was amazing! The location is perfect.

Miinukset: The room service was not a big hit with the family.

Plussat: Spacious room and lobby, central location, but still quiet and peaceful in the room.

Plussat: Very Clean and Comfortable

Miinukset: That room don’t have fridge

Plussat: Location, helpful staff

Miinukset: No