Meltem Pansiyon

Perhaps the location...?

I made a booking to stay at the hotel and when I arrived they did not have room for me. They put me in the hotel across the street in a somewhat dirty drab room. They did not apologize for giving away my room and gave me a room that was inferior to the room I booked. It was extremely disappointing and they made no price concession to me. When I demanded a price concession they told me if I did not like it then I should not have taken the room. I felt ripped off. It was a classic switch and bait. I took the room since I arrive late in the afternoon and had 2 school aged children. We had spent the entire day on the bus and were exhausted. I did not want to spend more time looking for housing...which is why I used booking.com