Suburban Extended Stay

I like the kitchen

I have stayed there before and it was fine this time was not so much. First of all, the hotel was crowded and did not smell good. I struggled with the room AC unit throughout the night to keep the room cool. the halls were hot, moist, and stagnant. The bathroom had no working vent fan. The water was warm from the faucet. Never achieved Hot. The kitchen drain was clogged. On Monday, July 15th, my 50th birthday. I was awakened at 8 am to shrieking fire alarms. When I went outside, no one was in a state of seriousness. I was informed by another guest that someone was cooking and set off alarm. I could see and smell smoke coming from first floor. I was on second. The shrill alarm continued for almost 30 minutes, and despite holding pillows over my ears, I got a headache. i am not one to complain, but I my attitude, comfort, and general happiness was compromised but the deficiencies during my stay. At this point I am inclined to move on to some other booking service. Whether I will or not depends upon your response? Sincerely, Vincent Lang

It was dirty. The toilet stopped up on us and they made us plunge it.

Nothing

Chase had called for a late check in. On arrival there was nobody there. They had to wait in the car for over 2 hours for someone to arrive. When they got in the room it was horrible! The roaches scattered as they turned on the lights. no room for more

The night staff

Needs to be remodeled, foul smell in room, bathroom was disgusting and tiny, bed sheets had hair and dark red stains, carpet smells, carpet has iron marks on it, window was unlocked with no screen, burn marks on tub and around sink, pillows were brown and the window in my room is cracked.