The Marker Waterfront Resort Key West

Excellent location, within easy walking distance of main tourist sites, restaurants and shops, with easy access by car as well. Room was clean and comfortable with decent WiFi.

Staff were very mixed, some friendly and professional while others were frankly quite rude; turnover (and poor training) was evident as we often received different answers to our inquiries. At this price point, we expect better service.

Ray the valet guy and kitty at reception were awesome...give them a raise

Mattresses were sub par...but the main thing I didn't like was the bs hidden "resort" fee...40 surcharge that's unavoidable to use your pool and gym ect? Really? That's a damn shame and a scam. What happens to a rate that means a rate! And 34 bucks for one night of parking? Unreal.