Killeen hotellia

Plussat: That was my second time staying there n it was nice n clean.

Plussat: Easy checkin

Miinukset: Breakfast options

Plussat: The spacious rooms!

Miinukset: Breakfast: my son, who is not a picky eater, did not like the breakfast at all. He said it just all tasted weird. I was surprised, but ended up going through a drive thru.

Plussat: Room size, comfort and amenities.

Miinukset: No. One of the better Residence Inns we've experienced.

Plussat: Very clean. Everyone was nice.

Miinukset: Someone was smoking at the back door when my kids and I pass the door.

Plussat: Good location, comfortable and clean.

Plussat: Nothing

Miinukset: Room had a odor

Plussat: My room was downgraded upon arrival which was a bummer but the staff was great about it compensated the rate difference and gave me an upgrade on my next stay.

Plussat: Clean, comfortable large suites.

Miinukset: Nothing, great stay.

Plussat: Breakfast was great. Hotel was very clean and nicely maintained.

Plussat: Very relaxing and peaceful. Felt like I was home

Plussat: Easy to get into & place was clean

Miinukset: I had a great 1st night but 2nd night was terrible. This was due to the person above me seemed like they were running all night long. The floor Walls must be very thin , I couldn’t sleep to the loud steps.

Plussat: It was quiet.

Miinukset: We had a king suite with extra sitting room. There wasn't a TV in that room which was a waste. And no comfortable chairs in the room with the bed.

Plussat: Decent sized room. Clean. Good location.

Plussat: Great location, friendly staff, and clean. Very quiet.

Miinukset: I have no conplaints.

Plussat: Great location, helpful staff!

Miinukset: .

Plussat: Location

Miinukset: The service at The Bistro was terrible. Took an hour for 2 burritos. Patrons began leaving after 15 - 20 mins.

Plussat: Clean and very good location

Miinukset: Nothing

Plussat: Location was great!

Miinukset: The bed was uncomfortable.

Plussat: Location

Miinukset: Cleanliness of shower

Plussat: Hotel was clean and the customer service and staff were great.

Plussat: Lobby

Miinukset: Mattresses were old and had springs coming out side of bed. Bad chemical smell in hallways. Scary on 6th floor and stinky. Could not adjust ac

Plussat: The GSA Charminique was very accommodating and very knowledgeable about the local area as well.

Miinukset: Did not offer continental breakfast.

Plussat: Awesome hotel

Miinukset: None to mention

Plussat: I love the cleanness and I used to love the quietness but that didn’t happen last night but this hotel is always nice

Miinukset: It wasn’t the property it was the noise from the rm above

Plussat: Very polite staff and clean.

Plussat: Newer modern hotel. Comfortable rooms. Loved the breakfast!

Miinukset: A little pricey. It nicer than most others in the area.

Plussat: I have nothing positive to say about this hotel.

Miinukset: The front desk person lacked customer service skills. The bagels were stale and there wasn't any orange juice. No one was available at the front desk in the evening hours. The manager, was NO HELP. Will never return. Go to Sleep Inn instead.

Miinukset: The Breakfast was HORRIBLE

Plussat: I like the cleanness

Miinukset: No ice machine on first floor

Plussat: The bed was good.

Miinukset: Unhelful and unfriendly Frontdesk Prson.

Plussat: it was good

Miinukset: Dont tell the Truthclea

Plussat: Breakfast was satisfying and the Fairfield location was good for shopping and lunch & dinner options.

Miinukset: Everything was good.

Plussat: Bd was comfortable and the room was large and clean.

Miinukset: Cable TV did not work.

Plussat: Very clean hotel!

Miinukset: N/A

Plussat: Room was very comfortable. Loved the look of the lobby when first entering. Breakfast was excellent. Good coffee.

Miinukset: Cannot think of a thing.

Plussat: Good

Miinukset: Good

Plussat: Staff (Jessie) and others were very nice and accommodating. Also, the room was very clean.

Miinukset: The A/C never goes off. It is difficult to get a "just right" temperature.

Plussat: It was very clean the staff was great and they had a free continental breakfast. I really enjoyed my stay will definitely go back.

Miinukset: I can’t think of anything

Plussat: location

Miinukset: Hotel was being remodeled and no hot tub pool green breakfast was BAD!. They did not show my reservation as paid they said my card was declined??. I had prepaid on American Express the charge was already there I had my conf # she did not care...

Plussat: The staff was very friendly. The area was very quiet.

Miinukset: N.a.

Plussat: Ease of internet access in room

Plussat: The location

Miinukset: My bathroom smelled like mildew and I told the property numerous times so I checked out a day early

Plussat: I was pleasantly surprised but the kind staff and cleanliness of this hotel. I will definitely be back!!

Miinukset: I found a dirty kleenex by my bed. With the flu going around it was just gross.

Plussat: The pool was bigger than the other Marriott hotel we stayed at.

Plussat: The room was clean and above my expectations. It did have a funky smell, but nothing too bad.

Miinukset: Yes, before I made reservations, I called to find out the cost of a pet fees ahead of time. I was told they were $75 and I also read that price on another website. However, when I got there, I found out it was $100 per pet. Major unexpected expense!

Plussat: The free continental breakfast. Beds were comfortable Location in quit neigbourhood Recently built so everything is still new. Good laundry facilities and a well equipped gym

Miinukset: The air conditioner was going on and off and making lots of noise; especially in the night. The staff at the front desk were not that welcoming. I had to initiate the conversation in order to get their attention. Room too smal and crowdedl for 4 people to share especially family with two teenage sons.

Plussat: I need a quiet place to get away and although the location was very near to a lot of activities, it met my needs.

Miinukset: Mot applicable

Plussat: Rooms were very clean. The room design as far as where everything was in the room was great. The only thing I wish is that the rooms had a safe.

Miinukset: No room safe.

Plussat: Free sumptuous breakfast and cleanliness

Miinukset: Not luxurious and no walk-in glassy shower

Plussat: From the moment we walked in the door we were greeted so warmly. The room was really comfortable, they served breakfast and the location was exactly were we needed to be. Wonderful stay..

Plussat: Clean. Beds were comfortable

Miinukset: Hair dryer did not work. Did report this to staff. Hopefully they will fix for next customer

Plussat: The rooms

Miinukset: No

Plussat: The manager Tina is amazing! The staff is very attentive and caring. I love this hotel, staff, and location

Miinukset: When you have an awesome amazing experience EVERY time.... There is NOTHING to dislike

Miinukset: House keeping doesn’t knock and just goes in the room even with extra nights added smh

Plussat: I loved everything about my stay.The breakfast was delicious,and the breakfast room attendant was an angel.I will definitely be returning.Thanks for everything.

Plussat: Friendly

Miinukset: Mold in bathroom

Plussat: location

Plussat: Very beautifully run

Plussat: It had a convenient location.

Miinukset: Room was very small, bathroom door didn't latch and toilet paper holder was not attached to the wall.

Plussat: I like the breakfast

Miinukset: The gym area doesn’t have weights

Plussat: The bed sleep well no

Miinukset: The room very nice

Plussat: I like this hotel because it was close to everything Food grocery store freeway my sisters house perfect location there was everything you could ever need was around you

Miinukset: Yeah the second day here the elevator broke so I had to use stairs poor me and just seem like the vending machines I’ll head out of order signs on them other than that it was pretty decent

Plussat: Hotel was clean and generally well equipped. Staff was efficient. Bed was good.

Plussat: Location and staff

Miinukset: A/C unit would not cut off automatically

Plussat: The location was very convenient and quiet. Very nice hotel. Much more than I expected for the price. Our room was very spacious. The small dining table was a bonus. The vanity areal with a wall mounted makeup mirror and stool made getting dressed so easy. Separate area for the coffee, microwave and fridge...spacious lobby and hallways...everything was very nice.

Miinukset: Xmas dinner was just ok Pool was too cold

Miinukset: Management very unprofessional, rude and loud. Staff very unhelpful. Needed a refund and had to spend 3 days trying to get it done because the staff and management did not know how to do it.

Plussat: It’s always clean and the staff is always welcome, friendly, and inviting

Miinukset: Everything was good to go. No complaints

Plussat: The holiday pricing was amazing, very reasonable. The staff were great, the hotel is nice, and the work well with meeting demands. Our room was very nice and the food at their restaurant, my family and I were very impressed with!

Miinukset: There were minor things wrong. The microwave in our room didn't work properly and the jacuzzi was looked like it could use a cleaning. The ice machine on our floor was, and has been, broken since we were there previously for Halloween.

Plussat: Carpet in hallways are a tripping hazard all bunched. Rooms smell musty fishy. Reminds you of an old school Sheraton hotel back in he day

Miinukset: Front desk was nice and location is good

Plussat: The Hotel was in a great location and was very clean and comfortable. All staff were very friendly and helpful. Betty at the from desk was awesome!!! I would highly recommend this hotel and will stay again!!

Plussat: Staff was very friendly! Indoor pool was great! Hotel restaurant was awesome!

Miinukset: Room was a little dated, but i was satisfied for the price.

Plussat: Pool and hot tub were very clean, and they are pet friendly

Plussat: Location was safe, comfortable. Indoor pool a plus.

Miinukset: Bed was so uncomfortable. A lot of noise from hallway. Hot tub water was slimy.

Plussat: Good value and roomy... :)

Miinukset: The windows view was looking at all the a/c units... :/

Plussat: The location and that they had a room available

Miinukset: The room was subpar with old appliances, dirty carpet, unstocked kitchen (no paper towels or soap) and the hallway carpet was rumpled up.

Plussat: The room was clean for the most part.

Miinukset: I checked in after midnight on 25 November meaning that I should not have had to check out until the 26 I went to work and came back around the same time and they had given my room away and would Not give me another room!

Plussat: Breakfast was good

Miinukset: Nothing everyone was great

Plussat: unfortunate I had the wrong time for breakfast, I thought it was not over until 10:00 am when I arrived they had already removed most of the items from the bar.

Miinukset: The bathtub was very slippery. Other than that every thing was fine

Plussat: Good price for the time of year and short notice.

Miinukset: No place to take my service dog out for a walk and to relieve herself.

Plussat: The value was excellent!!

Miinukset: The TV seemed to be a bit dark and we were unable to adjust the brightness.

Plussat: The staff was wonderful and excellent breakfast I will recommend this hotel to all my friend.

Miinukset: No.

Plussat: It was very clean.

Miinukset: I checked in late with my children, they wanted snack vending machine only took cash and there was no, ATM

Plussat: I love the staff and management they was the best, very helpful and housekeeping was very kind and one point when cleaning the room.

Miinukset: If I had a complaint it will be that the tv could’ve been a little bigger

Plussat: Clean & Friendly staff

Miinukset: Passkey did not work properly

Plussat: Missed breakfast

Miinukset: Everything good

Plussat: Bed very comfortable.

Miinukset: Problems entering rear of building with access key card.

Plussat: The location, the staff, the quality of rate.

Miinukset: nothing

Plussat: clean staff wonderful and breakfast is always amazing!

Miinukset: nothing it was a great place.

Plussat: I loved the staff. The over night/ morning staff helped me out when I was having an emergency situation. The room was very clean. I enjoyed the hot breakfast. Over all it was a wonderful experience.

Miinukset: The only thing I really didn't like is that we are unable to have our dog with us.

Plussat: Everything. The night desk attendant was super sweet. She helped me out when I read in the middle of an emergency. The room was clean. Breakfast was hot.

Miinukset: That my room ease upstairs. However that was not intentional on their part. The heater didn't work.

Miinukset: Everything it was very peaceful and respectful

Plussat: availabity

Plussat: Workers very nice and professional Breakfast was good

Plussat: Staff was very friendly and helpful.

Plussat: Staff was friendly.

Miinukset: Apple juice was bad at breakfast.

Plussat: The clean rooms and the contential breakfast.

Plussat: The cleanliness of the room and the friendliness.

Plussat: The location was great. Close to Walmart , HEB and fast food. check in at 2 and check out at 12, get two extra hours over most places. Not a bad place. I would not have paid the regular price.

Miinukset: Mattress was old and worn out, saw one roach. Wanted to charge me $15 check in early.

Plussat: The location was excellent and the staff was great

Miinukset: The facility is old and needs more modern touches. Carpet is old and dirty, rooms are very dark

Plussat: Didnt eat breakfast, but I'm sure everything would have been awesome

Plussat: Breakfast and staff was great!!!!

Miinukset: Everything was excellent

Miinukset: A/C wasn’t that great.

Plussat: The pillows were soft and comfortable.

Miinukset: The curtains didn't close all the way so the outdoor lights and sunlight came through.

Plussat: Location was great! Staff, service and breakfast were wonderful! We had great-tasting coffees and smoothies with our breakfast! Great way to start the day!

Miinukset: As soon as we reached the front entry doors -- the smell of cigarette smoke was overwhelming; people were smoking by the front doors -- not a welcoming sight and odor. 2. our room's window looked out into a neighborhood was noisy throughout the night -- motorcycles from the late evening into the night. Thanks for asking.

Plussat: Comfortable and spacious, my favorite thing about this Hampton Inn was the gal who checked me in, she was so welcoming and helpful. Offered me water, which I really needed! Helped resolve why my Hilton Honors was linked to my reservation and helped me figure out where to get a meal. The room, as always accommodated all my needs and was quite comfortable.

Miinukset: As someone who can't eat carbs, there was not a lot on the breakfast menu that I could choose from - pretty much just boiled eggs

Plussat: Price and location.

Miinukset: The first room we were given smelled like an unwashed body. The sheets were dingy. The drabness of the room was depressing

Plussat: The only reason I booked it is that it was only a block away from a hotel that was hosting an event I was attending which had no additional availability.

Miinukset: Breakfast which was a box of cereal or yogurt cup, coffee, juice wasn't available until 8:00 A.M. Which was late for me. I want at least coffee to be available at 6:00 A.M. Place was austere. Very basic place to sleep and shower. Did have a flat screen TV.

Plussat: Everything else was wonderful. The staff was great. The breakfast was so so. The location was perfect for the purpose of my visit.

Miinukset: There wasn't a telephone in the room.

Plussat: staff was friendly and attentive to our request

Miinukset: The air conditioner was not working efficiently at check-in or throughout the night. Had that been working properly the stay would have been excellent.

Plussat: Spacious rooms, clean and comfortable. Great customer service.

Miinukset: No in-room coffee pot. Breakfast was not up to par.

Plussat: Room was clean, breakfast was good.

Miinukset: My Remote was broken and could not be repaired. Also They could not find a room with a large bath tub.

Plussat: The rate was a little high and breakfast was too expensive.

Miinukset: Everything was great, no complaints

Plussat: This was probably the most welcoming staff from top to bottom that I have encountered in my recent two years of business travel. Breakfast was prepared well.

Miinukset: Get rid of the bird poop in the parking lot. Yes, I realize that is an uphill battle, but that was an incredible amount.

Plussat: Breakfast was not an issue for us as we were going to our relative's house where they prepared breakfast for us. If you are depending on breakfast there, that would be a negative thing as far as I saw. However, we left early each morning. Don't know if more was put out later.

Miinukset: There was nothing I would change: Bed appeared clean, it was nicely made up when we arrived and the next night when we returned. TV was good, it worked well when my husband watched a little before going to sleep. The bathroom was clean, well supplied with clean wash clothes and towels.

Plussat: Breakfast was not put out because of vacancy but hotel staff offered to prepare it special order. It was clean, smelled nice and was very conveniently located to food and other interests. This is the second time we’ve stayed here and will definitely stay again next time we’re in town.

Miinukset: Everything was nice.

Plussat: Great location, within walking distance of HEB. Received a call while on our way there to check on us and make sure we had the right Scottish Inns (apparently there are two in Killeen). The one staff member who actually spoke fluent English was really nice.

Miinukset: BREAKFAST WAS NOT SERVED BECAUSE: "There were only 7 guests that night. We only do that on weekends." If you say there's breakfast, there should be breakfast, through from the reviews I'm not sure we would have been able to eat it. You can at least put out some cereal or something. The cleaning staff was not accommodating to our privacy/needs as we were getting ready to leave when they came in and were still trying to use our room. We asked them if they could come back a little latter and they said it was now or not at all. My PS4 measured the wi-fi speed at less than 2Mbps, which is barely usable. The front desk was usually vacant. It was very hard to find anyone to accommodate us, and almost no one there spoke English well or could communicate effectively. There was no coffee pot in our room and the freezer portion of the refrigerator did not freeze well. The microwave also had knobs instead of buttons and was very difficult to use and did not cook well. There are other hotels nearby in similar price ranges that we will try next time.

Plussat: The room was nice and comfortable, clean, and the price was nice. The bathroom was equipped with towels wash cloth and your normal amenities.

Miinukset: One of the main reasons that I booked this particular Hotel was because it promised a hot breakfast, and there was no breakfast at all. When I checked in I asked about breakfast and was told they served it between 7 and 9 a.m. when I went to the lobby at 7:30 all the lights were out and there was no breakfast at all. I tried to ring the bell no one came to the desk so I ended up calling their phone number and someone answered and she said that they stop serving breakfast there but if I really wanted her to she would get some bagels and cereal for me. I told her not to bother but I would go find my own breakfast and that it said on the website that they still were serving it and she said she would get the owner to update it. She came out to the front desk with no shoes on.

Plussat: The location and overall look of the hotel was pleasant.

Miinukset: The staff seemed uncaring or did not care to understand my explanation as to what needed to be done when the wifi did not work on the video gaming consoles. Upstairs prostitutes were staying, as we witnessed pimp looking guys and vehicles outside waiting for them, as the girls marched down the stairs, and into their pimp's vehicles. We were in the last room towards the back, while they were right above us, hence us hearing their high heels make loud noise as they walked around their room.

Plussat: We like the location but gonna try a different hotel.

Miinukset: The wifi hardly worked the whole time we were there and this is not our first time having problems with wifi. We have decided to longer use this location ever again costing to much money in conference meetings thats why we need wifi.

Plussat: Just wanted to staycation I asked for a review of Walmart and I got it thanks

Miinukset: For the price, not really.

Miinukset: No hot water and the room smelled like smoke

Plussat: Location

Miinukset: Bathroom and I like rooms in a building not individual outside doors

Miinukset: Broken door lock; ceiling falling down in the bathroom; last but not least, I got charge twice.

Plussat: Beds were clean and comfortable. All main spaces looked clean and there were no bugs!! Breakfast had many options to choose from. My kids enjoyed it. This hotel was a very good value for our stay.

Miinukset: The carpet was stained, looked dirty and needs replacing. Drapes were dusty and could be updated. Room needs to be more detailed, deep cleaned.

Plussat: The king size bed.

Miinukset: You have a nice selection for breakfast but the eggs didn't stay warm. I should have used the microwave.

Miinukset: The floor was so filthy in my room that I had to put towels on it because I would not walk on it.

Plussat: That we were undisturbed!

Miinukset: None. Everything was great.

Plussat: Staff was pleasant

Plussat: Staff was great. Breakfast was really good.

Miinukset: Neighborhood. LOUD people. Fire truck in the evening. Weed smokers above us.

Miinukset: Everything was good gat the room fast and easy couldn't ask for any better

Plussat: The staff was great. Very friendly and efficient.

Miinukset: The bed was horrible. Huge lumps like broken springs all over. The lamp was broken where the bulb attached. (Fire hazard) The deadbolt lock was broken. The bathroom floor had hair on it. And no hot water.

Plussat: I loved everything

Miinukset: Nothing

Plussat: Friendly front desk. Room was decent for the price.

Plussat: Lighting in bathroom was not good

Miinukset: The lighting in bathroom was very poor

Plussat: Front desk clerk was very helpful

Miinukset: Food in hotel restaurant wasn't good. Over cooked fish and broccoli and potatoes were cold. Bartender couldn't make a martini.

Plussat: It was just so good

Miinukset: Nothing

Plussat: The tv

Miinukset: Parking sucks people walking around late at nite. Then Tolliet ran loudly all night long for two nites!! they came wiggled it talked about it but never changed the issues in tolliet. I finally turned water off so I could sleep . the beds o my gosh the hardest I've ever slept on this was not a 3 star hotel at all. Had to do some work on computer so tried to use theres.. It kept locking up mouse sucked. The day time customer reps seem like they had attuide Issues what ever u asked them. Up on leaving check out one girl on Sunday morning was sweet attentive and gave me 500 points on awards for hotel for our stay! that's something but probly won't ever use them .Rough two days to say the least

Plussat: Comfortable bed and pillows

Miinukset: I had to request to be moved to a different room because of the AC unit making loud noises that startled my newborn baby.

Miinukset: That icemaker on the fourth floor was not working

Miinukset: There was an unruly group of baseball players in the hotel on the same night. Many complaints from what I understand!!

Plussat: Well-appointed and comfortable

Miinukset: The TV remote did not turn on the TV

Plussat: Location was good to my job location location does have a bar and grill as well.

Miinukset: The staff was inexperienced, they locked me out of room bc they failed to check me into room and put me as no show. They failed to clean room as well. Was expecting more from cleanliness for a Holiday Inn.

Plussat: Nothing would love to share disgusting pictures of how the room was at arrival

Miinukset: Everything!!! Not worth the money, definitely need a refund

Plussat: The staff friendly and if something was wrong they were there to take care of it.

Miinukset: Not that clean, there was black mold in the bathroom and room smelled like smoke to the high heavens they need to get a control on that

Plussat: The rooms were clean

Miinukset: There was no warm water at night time, I had to call the office all the time for them to turn the boiler hitter on so we can have warm water. The place it’s nothing like it looks like in the picture the hotel is old and dirty walls needed to be pressure washed and new paint, the location it’s the ghetto side a lot of homeless around the area, couldn’t sleep well afraid that my car could be stolen or something that how bad it looks.

Plussat: Easy to get to

Miinukset: Hard to turn left out of parking lot.

Plussat: It was cheap

Miinukset: It was ok

Plussat: The hotel was expecting lovely

Miinukset: Everything was great

Plussat: The staff makes staying at this hotel worth it. They treat you as if you were at a 5 star resort!

Miinukset: Had some trouble with the tub leaking however, when reported, they moved us to another room.

Miinukset: The room was moldy and smelled bad the tv didn’t work ants on the vanity sink and when I told the lady at the front desk they didn’t really care they just said thank you didn’t offer to move me nothing. When I arrived I waited in the lobby for almost 20 minutes no one was at the desk. I would not stay here again.

Plussat: The beds were comfy and so were the pillows. Rooms were cleaned and the shower had great water pressure

Miinukset: The boiled eggs were cold and couldn't heat them up

Plussat: We had to leave. None of the ice machines wk

Miinukset: Everything was great

Plussat: I loved the location, easy access to everything. The room was clean and there was no bad odors as some hotels have. I enjoyed my stay and would recommend this hotel to others.

Miinukset: The toilet/shower area small but the room itself was very good sized.

Plussat: The room was clean and no complaints about the hotel itself.

Miinukset: Not a cause of the hotel. That my car got ransacked in the parking lot. Stolen checkbook out my console. Guess you shouldn't keep your belonging in your own car. Triple check your locks.

Plussat: The hotel is pet friendly.

Miinukset: The rooms are exterior entrance and sound travels. Woken up multiple times. The tub is unsafely high.