Hotellit lähellä Austin–Bergstromin kansainvälinen lentoasema

Plussat: Everything was excellent will stay again

Miinukset: Nothing

Plussat: Very helpful staff.

Plussat: Good breakfast selection. Only tried a breakfast sandwich, but it was good. I liked that they were individually wrapped and could just microwave them in your room.

Miinukset: Wait time upon arrival; door locks wedged with paper so they wouldn't actually lock (to pool and fitness center)

Plussat: Second time staying here and it was just as good as the first.

Plussat: Friendly staff that assured my quick and efficient check in and transfer to airport. Saline pool so relaxing, and great breakfast the next morning.

Plussat: excellent frontdesk staff !!Hotel employees Clean big rooms

Miinukset: Kitchenette not equipped enough and cheapn noisy A/C

Plussat: Clean and comfortable.

Plussat: We had a great stay there for three days and two nights. Our flight was canceled and we came back. That was a different story, but the hotel management made it right and kept their promise.

Miinukset: We got food delivered from one of the suggested area restaurants and it was terrible.

Miinukset: Front of house staff were very friendly and professional

Plussat: Very clean and the staff was friendly and helpful.

Plussat: Nice staff, place, good location. The only thing that I needed was a firm pillow choice.

Plussat: Clean, pet friendly, free breakdast

Miinukset: Nothing at all

Plussat: Room size, friendliness of staff, cleanliness.

Miinukset: It took 12 hours for the a/c to get the room to the set temperature and there was no vent in the restroom. Restroom was very hot when showering.

Plussat: Lovely clean room well equipped. Excellent air conditioning.

Miinukset: Nothing

Plussat: Best Austin hotel we have been to. We will stay here again and each time we go. Great shuttle, great staff, super clean and quiet.

Plussat: Comfy bed, nice layout of the room/kitchen/bathroom, clean, nice pool, great breakfast, AC thermometer in the room to adjust the temp

Miinukset: Nothing

Plussat: Friendly staff, nice room and amenities, breakfast was okay.

Miinukset: Poor signage of hotel location, minimal breakfast selection.

Plussat: Clean and comfortable beds

Plussat: Location

Miinukset: Pricier due to local ACL event. Hotel could not locate my booking app info. Had to enter reservation manually

Plussat: Shower bathroom friendly staff cleanliness

Plussat: The space cleanliness and all it had to offer.

Miinukset: No

Plussat: Room was clean and big

Miinukset: No

Plussat: Beautiful location away from the crazies lol but good enough to Uber anywhere!

Plussat: Clean, comfortable rooms and perfect location in town for what we were doing.

Plussat: Loved the shuttle service to airport, main reason I booked this place.

Miinukset: Room next to me was very loud and noisy, called the front desk twice but noise still persistent. Not sure why nothing was done about it. Frustrating since I had to leave hotel at 5am.

Plussat: Everything was great. The staff was the best.

Plussat: Rooms are very big Bed was comfortable

Miinukset: Swimming pool was Very very small Location...sucks Drinks at Bar...wayyy to high

Plussat: All staff members were very kind and accommodating!

Plussat: clean, easy check in, free transportation from airport

Miinukset: confusion on check out time, cleaning crew knocked on our door 2 hours ahead of time asking if we were leaving yet

Plussat: The hotel is close to the airport and it's nice and clean.

Miinukset: I booked this hotel because it had an airport shuttle. We gave the front desk our flight info and we were asked to be at the lobby right at 5am to take the shuttle. We arrived 3 to 4 minutes early and the shuttle was already leaving the parking lot. We were ON A LIST and they didn't wait until 5am to make sure we would make our flight. (This is not a cheap hotel either and they didn't even bother in offering a solution.) So we had to call a very expensive Uber. That was not cool.

Miinukset: Excellent service for breakfast

Plussat: Staff very cordial and helpful. Location was very good and in walking distance to several places. Easy access to freeway.

Miinukset: Really can’t think of anything.

Plussat: Breakfast was impressive, a great value for the extra cost, given that there were two of us.

Miinukset: I made the reservation using my account at booking.com but somehow it was put under my husband's last name rather than mine. this caused confusion at the front desk and made me wonder if sexism was the cause. It was the one negative in an otherwise excellent stay.

Plussat: Shuttle service to airport. Availability of bar. Nice pool and patio.

Miinukset: Gratuity of 18% automatically included in bar tab.

Plussat: Modern and clean

Plussat: New hotel between the airport and downtown. The place is super clean and the staff is great. Airport shuttle was a great bonus.

Miinukset: There is nothing within walking distance.

Plussat: Bed was very comfortable, food was delicious, rooms were fresh.

Miinukset: Toilet screeched randomly and malfunctioned (they fixed it that day). The streets/highways were a bit weird and inconvenient where the hotel was.

Plussat: Everything was good. Maybe front desk could be a lil more friendly.. A smile..maybe happy holidays.

Plussat: The rooms were comfy & cozy

Miinukset: No free continental breakfast

Plussat: Everything was great everyone was very nice and helpful for sure booking again at this location.

Plussat: Newly remodeled. Clean . Comfy bed

Miinukset: Room was a little humid

Plussat: We stayed here before a super early flight out of the airport and it was great. We were able to return the car the night before and take the shuttle to the airport in the morning. Also, the king room with a pull out couch had a separate little sitting area which was very nice since we were traveling with our toddler.

Plussat: The staff was very friendly and helpful! The room was clean, bed was very comfortable, and air conditioner worked well. Excellent experience.

Miinukset: N/a

Plussat: The staff was very helpful with tips on restaurants & airport logistics. I had contact with probably 5 different staff people & everyone was professional & so nice! The shuttle was easy, pleasant & on time. The room was very clean.

Miinukset: The breakfast was served & staffed well, however the choices & quality were average at best.

Plussat: The room was nice--spacious and roomy. Beds were comfortable, except for the rollaway bed we needed. Bathroom was clean and roomy also. Breakfast was very good, as was the coffee! The staff was great; very friendly and helpful! Shuttle service was efficient.

Miinukset: It really is a lovely place and we enjoyed the stay, but we were in a room adjacent to guests with dogs. The dogs barked--a lot. The room we were in was adjoining the next room so the only sound barrier was the door and that was totally inadequate. The rollaway bed we needed was uncomfortable and the room was not really designed to accommodate that extra bed.

Plussat: Very professional nice rooms, park and ride option

Miinukset: Breakfast so so

Plussat: Very clean room, comfortable bed,

Miinukset: Shower sprayed water all over the floor

Plussat: The property was nicely updated. Nice decor. The bedding was nice, clean and comfortable. The staff was friendly amd helpful. The hotel was also close to a great Tex-Mex Restaurant and not too far from the hotel.

Miinukset: The bed was a little harder than i'm used to. Other than the bed. The stay was very relaxing.

Plussat: it was great!

Miinukset: ....

Miinukset: Front desk staff

Plussat: Great location with friendly staff.

Miinukset: My room had a weird scent and the elevator was too loud.

Plussat: It was close to a lot of things.

Miinukset: Our room smelled like marijuana the first night.

Plussat: Very nice and clean room. Hotel staff was very friendly and helpful.

Miinukset: Everything was Great! No complaints.

Plussat: It is worth the price! They are close to the airport and you can leave your car there and they will take you to the airport.

Plussat: Newly remodeled, rooms were very clean with comfortable beds.

Plussat: The hotel is in a great location for airport travel. Very clean and welcoming.

Miinukset: There was a $14 charge to just park for the night. I did not see this in any disclosure from the hotel when I booked the room.

Plussat: Staff was great. Close proximity to airport

Miinukset: Nothing to do within walking distance

Plussat: Excellent location for the reason of my rip, very good hotel. I will be back to this hotel

Miinukset: Breakfast was very limited

Plussat: The hotel was a 3 minute shuttle ride door to door. Comfortable beds, and friendly staff and service.

Plussat: Large room. Very good breakfast! Tacos, bacon, scrambled eggs, fruits etc. Far more than typical amercan. Close to airport.

Plussat: Can't go wrong with a Hyatt Property. This one is new, clean, sleek, has good on site & staff was great !

Plussat: Amazing hotel, with amazing customer service!

Plussat: Location and cleanliness

Miinukset: Nothing

Plussat: Super clean and good location

Miinukset: Austin airport hotels required to charge guests to park. I was upset they said it was $14 additional per night. However I still didnt see a charge for it. Also, free breakfast is only for Hyatt reward members. I recommend staying off airport if u can

Plussat: The friendly staff and the cleanliness of the hotel.

Plussat: Beautiful place , well kept & clean !

Miinukset: No complaints at all !

Plussat: Quick and efficient check in and a comfortable room for the price!

Miinukset: Cleaning lady who showed up at 9:00 and did not listen to our protests that we were still in the room. Had to get up, meet her at our open door (that she opened) and tell her we did not want her there.

Plussat: perfect for a quick get away

Miinukset: none at this time

Plussat: The breakfast was good; an excellent assortment; several options provided. In particular, I liked that they open their carbonated beverage machine for breakfast as I don't drink coffee and the diet soda was an unexpected option I enjoyed. They are very attentive to the buffet so no items were empty.

Miinukset: We had an excellent stay. Very reasonable rate for a suite where both my son and I had some individual space. The kitchen in every room is a great feature. Full refrigerator/dishwasher, dishware.

Plussat: Spacious rooms

Miinukset: Nothing really. Loud kids were running in the hallways

Plussat: Breakfast

Miinukset: Not receiving IHG points for the stay. No safe in the room (but could leave valuables at reception)

Miinukset:  

Plussat: Very clean! It was pretty easy to find and was easy to get to COTA. The staff was awesome and the room was extremely comfortable!

Miinukset: Not a thing!!

Plussat: Clean and a nice hot breakfast.

Miinukset: Why in the world don't they add exhaust fan in the bathrooms! And they gave us a Handicap room also.

Plussat: Great breakfast easy to access the highway. Close to the airport and track.

Miinukset: The staff wasn’t great

Plussat: The floor plan of the room, fitness center and breakfast

Miinukset: For a three star it was pretty good. I did not have many improvements to suggest

Plussat: Nice hotel, the room was very nice. Close to the airport which was nice.

Plussat: Spacious, good bed, cold ac, good pillows, great shower, great front desk staff on check in.

Miinukset: Breakfast not all that appetizing, hallways too warm.

Plussat: Everything!!!

Miinukset: N/A

Plussat: We did not like the breakfast. The sausage patties were very under cooked. The room and facilities were nice and clean though and that's what is the most important to my family and I. We just went down the street to Denny's for breakfast.

Miinukset: We did not like the breakfast. The sausage patties were very under cooked. The room and facilities were nice and clean though and that's what is the most important to my family and I. We just went down the street to Denny's for breakfast.

Miinukset: Rooms a little out dated..Staff was ok, Need more multi cultural staff members on board..

Miinukset: Breakfast was expected to be at 6:00am but none available and this is first for Hampton Hotels , The tub was slippery when I went to shower I slipped , I think the tub was not cleaned after someone has checked out

Plussat: Location

Miinukset: Smell in many of the rooms. We were moved three times

Plussat: Close to the airport, convenient gas station nearby for refueling before turning rental car in. Breakfast was ok, not great. Staff was very helpful.

Miinukset: Both closet doors were broken and were difficult to slide. It would be nice if you had a sheet of brief instructions for the temperature control, the iron, and the bathtub water controls, so we wouldn't have to rely on trial and error to figure them out. The instructions on the iron didn't match the controls on the iron. There was a lot of construction at the airport and from the airport to the hotel. My iPhone GPS instructions didn't work because some turns they indicated were blocked by construction. I had a difficult time getting to the hotel, which was an aggravation at 1:30 in the morning. It would have been nice if the hotel had provided a warning and some good instructions for getting from the airport to the hotel.

Plussat: great customer service at the front desk

Plussat: Great service

Plussat: Friendly STaff

Plussat: do not understand why I have the room charge twice, someone wants to explain what happens?

Miinukset: do not understand why I have the room charge twice, someone wants to explain what happens?

Plussat: Clean nice good location

Miinukset: No

Plussat: updated, room interiors are modern and clean.

Miinukset: room did not have mini fridge, shower head needed maintenance

Plussat: Staff all friendly, Vicki at front desk the night we checked in was especially pleasant. Breakfast variety was good/

Miinukset: Nothing

Plussat: Hotel is very clean, looking is great. Definitely will come back to it

Plussat: The breakfast was delicious

Miinukset: Yes. I complained to the hotel the bed pillows where dirty. Smelt of body-odor. They have not contacted me to discuss. Very this disappointed.

Plussat: Breakfast was outstanding. Maybe the best complimentary breakfast I have had.

Plussat: Rooms were clean and comfortable.

Miinukset: The pool area! Water in the main pool was grimy green and disgusting. NOT CLEANED.

Plussat: A great place to stay with helpful staff, clean and comfortable rooms, and a good breakfast to begin each day on this pleasure trip.

Miinukset: road construction in the area did affect times to drive to and from some events in the city.

Plussat: Breakfast was fine - we only ate there 1 morning. The location was good for us, near the airport and near the F1 track.

Miinukset: The room was too warm. We tried several things, but weren't able to get it much cooler. I think the thermostat wasn't working correctly.

Plussat: Staff was kind and the room was clean

Miinukset: Nope

Plussat: the Keurig coffee single serving in the rooms were phenomenal. Also, the rooms were just so well designed. So practical and accommodating. Had a desk/table on side of small kitchen with fridge(too bad I forgot my drinks when I checked out in the fridge).

Miinukset: I think the sink area was a little small. My wife and I competed for space for hygiene items. Other than that, our room stay was superb!

Plussat: I had booked my hotel few days ahead and when I was ready to check in, someone had signed my room and my room was booked to that person. I waited at least 30 mins to see what they could do for me. It is unacceptable that they had given my room to someone.

Miinukset: The room is supposed to meet ADA standards but the king size bed inhibits a wheel chair.

Plussat: Proximity to the venue

Miinukset: Bugs in room, walls had brown stains

Plussat: very convenient location. took the shuttle to and from the airport in only a few minutes. took lyft to downtown Austin, cost around $11 one way. great selections for breakfast. Will definitely stay there again.

Plussat: very clean, quiet, friendly staff, good breakfast, close to airport

Miinukset: The air conditioner was loud, rattled.

Plussat: Friendly staff, free breakfast

Miinukset: Dated interior; smelled of smoke throughout lobby and hallways; elevator got stuck at times.

Plussat: The staff was friendly and very helpful. The rooms were nice. We enjoyed the free breakfast.

Miinukset: no

Plussat: Convenient to the airport. Comfortable beds. Easy parking. Good breakfast.

Plussat: Pretty lobby. Good breakfast. Friendly staff.

Miinukset: Horrible lighting in bathroom. Room smelled musty. Uncomfortable pillows. Biggest disappointment was the climate/thermostat in our room. Even when temp on thermostat said it was in the 60's, it still felt damp and humid.

Plussat: Staff has great personality

Miinukset: Rooms could have been more sound proof

Plussat: I loved how easy and convenient checking in and out was, it literally took 5 minutes of my time in total. Lovely location, right by the highway but not too close where you can hear traffic at night. The rooms are amazing for the price.

Miinukset: The only thing that I wasn't fond of was the breakfast, but hey something is better than nothing.

Plussat: The breakfast was great!

Miinukset: The water pressure in the shower was absolutely non existent.

Plussat: The breakfast offerings were exceptionally plentiful, well-presented and available at 5AM; cookies near the reception area were freshly baked and wrapped; the shuttle service left promptly.

Plussat: The young lady at the front desk was as very friendly and helpful

Miinukset: The location is right by construction, it was a little loud. The bed was a little lumpy

Plussat: The breakfast was really good and the staff was friendly.

Plussat: How clean and fresh the place looked. Everything is kept up in good conditions

Plussat: The staff was very nice and helpful. The rooms are clean and comfy. Nice and quiet. Breakfast was ok, but good for days we didn't want to get up quickly and leave.

Miinukset: The beds are a little too firm. Wish the AC was better or there were at least fans or some thing in the room. It was so humid and not good air circulation. The constructionon on one of the closest the highways (not that the hotel can control it) was a headache.

Plussat: The location

Miinukset: Outdated and older.

Plussat: Good bed

Plussat: Location to airport

Miinukset: The curtains didn’t close so the parking lot lights kept me up. And the shower didn’t turn on.

Plussat: Great price, location, and room was very nice.

Miinukset: Wish check out was a little later

Plussat: The front desk employee during the night shift (dec 2nd around 7:30-9pm) was amazing. He was very friendly and helpful during the check in process.

Miinukset: The front desk employee in the morning shift lack customer service. He never acknowledged the customers that were there waiting to be assited (this happened on Dec 3 early in the morning, around 5am)

Plussat: Staff very Friendly, knowledgeable of surroundings

Miinukset: Nice and clean breakfast great.

Miinukset: We could not get a shuttle to the hotel like it said on the website

Plussat: THE STAFF AND THE LOCATION

Miinukset: THE CARPET AND DOORS AND CEILINGS WERE FROM 1984. I DIDN'T MIND TOO MUCH BUT YEA...

Plussat: Nice, clean, and quiet room.

Miinukset: Front desk staff was fine, but relatively non-interactive. Relatively low customer service level, nothing really negative, but nothing really positive either.

Plussat: Staff was very pleasant and helpful

Miinukset: The hotel is outdated and has a smell. to many other options in the area to ever stay here again.

Plussat: Leaving it.

Miinukset: Shuttle does not operate 11pm-5am. Water was not potable (health dept regulation), hotel charged top dollar for bottled water. Sent me to a room already occupied.... Terrible experience!!!!

Plussat: The Bistro manager.

Miinukset: No, everything was fine.

Plussat: The bed was very comfortable!

Miinukset: I wish the pool had been open that’s one reason I booked this hotel.

Plussat: Nothing

Miinukset: Everything

Plussat: Location, free shuttle to the airport

Miinukset: Over priced. No atmosphere.

Plussat: Served my needs.

Miinukset: Nil

Plussat: We only stayed one night to catch an early flight and found the staff very accommodating and friendly.

Miinukset: The breakfast was average. For a one night stay it was a bit pricey, but understand we were paying for Austin and location to the airport.

Plussat: updated lobby,good location, clean

Miinukset: only one working elevator, house keeping knocked on door at 8 in the morning trying to come in to clean

Plussat: People at the front desk

Miinukset: The breakfast was super expensive, they charged me $61.00 for 3 egg whites with cheese sandwiches with fries 4 apples juices and a yogurt

Plussat: Proximity to airport

Miinukset: Out-of-the-way location.

Miinukset: Room was very Hot

Plussat: It was clean

Miinukset: I was under impression there was a free available breakfast but there wasn't and the tv would only let you watch things if you paid.

Plussat: Did not stay long enough to have an opinion

Miinukset: You could not see it from the hwy,GPS says you've reached your destination and we could not see it definitively need better signage

Plussat: Pool was great. Being so close to the airport with shuttle service was very convenient

Miinukset: No

Plussat: final desk clerk aknowledged our challenges and provided a discount for their confusion and technical issues. Also had some challenges w/food and service in the bar/restaurant as well as the Starbucks location in the lobby.

Miinukset: I did not appreciate most of the front desk staff - they were not kind nor were they helpful - Save for the last woman who finally got it all straightened out and validated our having a challenge.

Plussat: It's location.

Miinukset: The tub drain was plugged. It took me a lot longer to take a shower because I was in a pool of water, and it was gross.

Miinukset: Yes they advertised a king room with fridge and instead it was basic barely Coffee maker had petrified white gunk and all glasses were streaked with same streak as counter tops when cleaned

Plussat: The location is convenient. The room was clean

Miinukset: The service at the restaurant was really slow, the food took more than 45 min and was received under cooked. We had an early flight and had to be at the airport around 4.10 however the shuttle service was late and didn't specify that it will be leaving later, so it was a bit of a rush.

Plussat: Location and the pool and hot tub

Miinukset: N/A

Plussat: The food!

Miinukset: The bed linens were dirty but we didn’t have time to have changed cause we needed to get to sleep for early early flight

Plussat: comfortable bed, good sized room

Miinukset: dinner was poor, decor was dated

Plussat: Pool was warm and inviting!

Plussat: Location to airport

Miinukset: The rooms looked old and needed renovation.

Miinukset: tied to call room service one night 6 times, front desk just pushed me back to them or to the bar and neither room serve or the bar picked up

Plussat: Very disappointed with a three room upgrade to get that room.

Plussat: Comfortable bed and super soft pillows. Excellent coffee!

Plussat: The hotel is very close to the airport and it has a shuttle to take us to the airport.

Miinukset: No

Plussat: The complimentary breakfast was great. Enjoyed our stay.

Plussat: Low Noise and parking

Miinukset: It is the smallest room I have ever stayed in!

Plussat: We liked the hot breakfast.

Miinukset: The door to the side of the building was broke and for the amount of money spent on the room the quality was not great.

Miinukset: The vanity faucet was not tied down. There were long black hairs on the shower wall and on one of the bath towels.

Plussat: Convenience to the Airport

Miinukset: No

Plussat: The location to the airport.

Miinukset: The bathroom had not been cleaned, the sink had stains and hair in it. This made me question the cleanliness of the room. It was ok for one night, but I probably wouldn't stay their next time.

Plussat: very close to airport.

Miinukset: The hotel was just average at best.

Plussat: The price was good for the size of the room. It was comfortably large.

Miinukset: So, so noisy. Our neighbors were so loud, plus we could hear the air conditioner unit on the roof. That was constant and annoying.

Plussat: Great Hotel & very friendly and helpful staff who made our whole stay really excellent. Collected us from the Airport and then took us back. Great recommendation on a local restruant. One of the best hotels we stayed in on our visit to the USA. 100% recommend.

Miinukset: Nothing.

Plussat: Staff friendliness

Miinukset: I booked the hotel primarily based on the shuttle to the airport. I was informed on Sunday morning, the shuttle doesn't run on Sunday. This was highly unsatisfactory.

Plussat: Convienence

Miinukset: I was only allowed to stay until 1pm for a late checkout in which I paid $25 for because my flight left late in the evening. Even though I was previously told I’d be able to stay until around 4-5.

Plussat: Location to airport was perfect.

Miinukset: The van driver did NOT help putting luggage in or out of the van.

Miinukset: The window and air conditioning unit smelled of sewer occasionally.

Plussat: Close to airport. Free breakfast, which was ok.

Miinukset: It's an old building. Loud motorcyclists woke us up in the middle of the night. Elevator is old and slow.

Plussat: I loved the location close to the airport. The staff were very nice.

Miinukset: I rated it lower than I would have because the room smelled like it had formerly been a smoking room and smelled musty. New carpeting and paint would resolve that problem. Otherwise, it was great!!

Plussat: Price & Location close to Airport

Miinukset: Tortillas for breakfast.

Plussat: What I like about this hotel is the shuttle drive from the hotel to the airport. Most of all the like to long term parking for my car for 7 seven days without charge.

Plussat: They prepared a little bag with breakfast if you were checking out before breakfast started.

Miinukset: It had old outdated decor.

Plussat: Clean

Miinukset: Airport shuttle doesn't run on Sundays. Weekend breakfast ends at 9am.

Miinukset: This hotel is old. Front desk staff didn’t even provide a WiFi password. Tv as far as I could tell didn’t have any HD channels

Plussat: The staff was really helpful and friendly.