Hotellit lähellä Fort Hood Regional

Plussat: Very clean, rooms very comfortable, love the breakfast

Miinukset: The gym was a lot smaller than expected

Plussat: That was my second time staying there n it was nice n clean.

Plussat: Easy checkin

Miinukset: Breakfast options

Plussat: Room size, comfort and amenities.

Miinukset: No. One of the better Residence Inns we've experienced.

Plussat: Very clean. Everyone was nice.

Miinukset: Someone was smoking at the back door when my kids and I pass the door.

Plussat: Good location, comfortable and clean.

Plussat: The breakfast was hot and fresh. Kitchen staff was available for replenishing.

Miinukset: The fridge was mini fridge but other than that everything was great.

Plussat: Nothing

Miinukset: Room had a odor

Plussat: My room was downgraded upon arrival which was a bummer but the staff was great about it compensated the rate difference and gave me an upgrade on my next stay.

Plussat: Clean, comfortable large suites.

Miinukset: Nothing, great stay.

Plussat: Breakfast was great. Hotel was very clean and nicely maintained.

Plussat: Easy to get into & place was clean

Miinukset: I had a great 1st night but 2nd night was terrible. This was due to the person above me seemed like they were running all night long. The floor Walls must be very thin , I couldn’t sleep to the loud steps.

Plussat: I was pleasantly surprised but the kind staff and cleanliness of this hotel. I will definitely be back!!

Miinukset: I found a dirty kleenex by my bed. With the flu going around it was just gross.

Plussat: The pool was bigger than the other Marriott hotel we stayed at.

Plussat: Loved the amenities. The beds were comfortable and the staff was kind and accommodating.

Miinukset: Could have been cleaner.

Plussat: Love everything, the bed was great my husband slept 5hrs and that's good for a military guy.

Miinukset: Nothing I didn't like

Plussat: Friendliness of the staff and the size and features of the suite were exceptional.

Miinukset: No

Plussat: The room and breakfast.

Miinukset: Nothing

Plussat: I need a quiet place to get away and although the location was very near to a lot of activities, it met my needs.

Miinukset: Mot applicable

Plussat: Rooms were very clean. The room design as far as where everything was in the room was great. The only thing I wish is that the rooms had a safe.

Miinukset: No room safe.

Plussat: Quite and easy to get to shopping, cinema, restaurants, airport

Plussat: Free sumptuous breakfast and cleanliness

Miinukset: Not luxurious and no walk-in glassy shower

Plussat: How clean they have it and how friendly the staff was

Miinukset: N/a

Plussat: Quiet location, comfortable beds and exceptionally accomodating staff.

Plussat: Friendliness

Miinukset: None

Plussat: Room was clean and comfortable. Staff was very friendly.

Miinukset: N/A

Miinukset: The foot of our bed was soaking wet. We called the front desk and we were told that they would bring up towels/sheets to cover the wet area. We fell asleep waiting for someone to come. My husband wound up sleeping all curled up in bed. He is six feet, one inches tall. It was very uncomfortable for us.

Plussat: Very clean rooms and friendly staff

Plussat: The front desk lady was extremely nice, personable and professional. She set the tone for our stay. That was great

Miinukset: The swimming pool was not heated

Plussat: The hotel has recently been remodeled and has all new furnishings. Clean and in a good location.

Miinukset: My only complaint is the blackout curtains are about two inches too short from reaching the bottom of the window, letting in a lot of light.

Plussat: Eme was Very helpful and polite and accommodating throughout my stay. She was awesome

Miinukset: I was double charged for my stay on another card, I continued to call and try to get the situation fixed after Logan said it would only take a couple of days. It’s been 7 days since and I haven’t been able to fix the problem. I called on 2/22/2020 multiple times and spoke to someone named “ Jesse” she told me to call my bank and call back which I did, at which point I was told to call back in 30 minutes because of a shift change but she said she was the only one there. I kept reiterating to her that I couldn’t call back because it was inconvenient she proceeded to hang up on me which really did nothing to put me at ease. I called back and asked for a supervisor she said there wasn’t one and he wouldn’t be back until Monday and there was no number I could be given to speak to him. I called back again she acted like she didn’t know who I was then placed me on hold rather than hang up in my face. I’m furious at this point and will never stay here as long as my money is in limbo.

Plussat: The woman who checked us in was Amazing! Very Gracious and hospitable!!!

Miinukset: It could of had more breakfast choices

Plussat: It was very clean the staff was great and they had a free continental breakfast. I really enjoyed my stay will definitely go back.

Miinukset: I can’t think of anything

Plussat: Ease of internet access in room

Plussat: Very clean and quiet. Great staff. Way better than the choice hotels I’ve been too. I was pleasantly surprised!n

Miinukset: N/a

Plussat: Very polite staff and clean.

Plussat: Every thing great

Plussat: I have nothing positive to say about this hotel.

Miinukset: The front desk person lacked customer service skills. The bagels were stale and there wasn't any orange juice. No one was available at the front desk in the evening hours. The manager, was NO HELP. Will never return. Go to Sleep Inn instead.

Plussat: The beds were amazingly comfortable accommodations wonderful

Miinukset: The Breakfast was HORRIBLE

Plussat: The bed is the best

Plussat: The bed was good.

Miinukset: Unhelful and unfriendly Frontdesk Prson.

Plussat: it was good

Plussat: I didn't have anything make me feel like "ugh". It's a decent hotel and a good value!

Miinukset: My card was charged the total for my stay. Then also charged again daily for the same ammt. Some kind of error I believe but it couldn't be fixed.

Plussat: Everything.

Miinukset: They need to set their clocks ahead to Daylight Savings Time and give wake-up calls earlier to Daylight Savings Time. I woke up late and was late to work b/c of that.

Plussat: Everything was awesome

Miinukset: Nothing

Plussat: location

Plussat: It was exceptionally clean. It had an exercise room and offered a full breakfast. The staff was pleasant and there 24 hrs. I felt very safe.

Plussat: Location

Miinukset: N/a

Plussat: The cleanliness and service was excellent. Staff provided great service daily. Hotel was in a geat location for access to all restaurants and activities.

Plussat: I like this hotel because it was close to everything Food grocery store freeway my sisters house perfect location there was everything you could ever need was around you

Miinukset: Yeah the second day here the elevator broke so I had to use stairs poor me and just seem like the vending machines I’ll head out of order signs on them other than that it was pretty decent

Miinukset: A little dated but a good hotel. TV could be bigger!!

Plussat: Hotel was clean and generally well equipped. Staff was efficient. Bed was good.

Plussat: Location and staff

Miinukset: A/C unit would not cut off automatically

Miinukset: Gave us 3 rooms that wasnt clean

Plussat: Room was clean very clean smell, customer service was outstanding, very friendly food was on point... Very comfortable and walking distance to whatever u need frount desk clerk I want to take him home he made me feel welcome

Miinukset: Nothing I didn't like I'll definitely b back

Plussat: clean staff wonderful and breakfast is always amazing!

Miinukset: nothing it was a great place.

Miinukset: A bit noisy, but a good room & a very helpful & caring staff.

Plussat: Clean rooms nice workers

Plussat: It was comfortable and clean and the price was good.

Miinukset: I like this hotel and plan on coming back.

Plussat: availabity

Plussat: Workers very nice and professional Breakfast was good

Miinukset: The place was very noisy. Sounds of furniture moving around above us, loud people around us through the night. Breakfast was put away when I got there at 9:30. Very disappointed.

Plussat: Clean.

Miinukset: transient people waling in the hotel compound.

Plussat: The clean rooms and the contential breakfast.

Plussat: The cleanliness of the room and the friendliness.

Plussat: I like that they have restaurant and bar on site

Miinukset: Nothing

Plussat: Friendly front desk. Room was decent for the price.

Plussat: Lighting in bathroom was not good

Miinukset: The lighting in bathroom was very poor

Plussat: Front desk clerk was very helpful

Miinukset: Food in hotel restaurant wasn't good. Over cooked fish and broccoli and potatoes were cold. Bartender couldn't make a martini.

Plussat: It was just so good

Miinukset: Nothing

Plussat: The tv

Miinukset: Parking sucks people walking around late at nite. Then Tolliet ran loudly all night long for two nites!! they came wiggled it talked about it but never changed the issues in tolliet. I finally turned water off so I could sleep . the beds o my gosh the hardest I've ever slept on this was not a 3 star hotel at all. Had to do some work on computer so tried to use theres.. It kept locking up mouse sucked. The day time customer reps seem like they had attuide Issues what ever u asked them. Up on leaving check out one girl on Sunday morning was sweet attentive and gave me 500 points on awards for hotel for our stay! that's something but probly won't ever use them .Rough two days to say the least

Plussat: Comfortable bed and pillows

Miinukset: I had to request to be moved to a different room because of the AC unit making loud noises that startled my newborn baby.

Miinukset: That icemaker on the fourth floor was not working

Miinukset: There was an unruly group of baseball players in the hotel on the same night. Many complaints from what I understand!!

Plussat: Well-appointed and comfortable

Miinukset: The TV remote did not turn on the TV

Plussat: We love the bartender. He always remembers our names

Miinukset: Bed squeaky

Plussat: Location was good to my job location location does have a bar and grill as well.

Miinukset: The staff was inexperienced, they locked me out of room bc they failed to check me into room and put me as no show. They failed to clean room as well. Was expecting more from cleanliness for a Holiday Inn.

Plussat: The room was clean for the most part.

Miinukset: I checked in after midnight on 25 November meaning that I should not have had to check out until the 26 I went to work and came back around the same time and they had given my room away and would Not give me another room!

Plussat: Clean and friendly workers

Plussat: Breakfast was good

Miinukset: Nothing everyone was great

Plussat: Good price for the time of year and short notice.

Miinukset: No place to take my service dog out for a walk and to relieve herself.

Plussat: The value was excellent!!

Miinukset: The TV seemed to be a bit dark and we were unable to adjust the brightness.

Plussat: The staff was wonderful and excellent breakfast I will recommend this hotel to all my friend.

Miinukset: No.

Plussat: It was very clean.

Miinukset: I checked in late with my children, they wanted snack vending machine only took cash and there was no, ATM

Plussat: Clean & Friendly staff

Plussat: I always love going to quality inn every time I say it's absolutely correct thank you for all your hard work making sure my room is clean and I was satisfied guest

Miinukset: The price but I'm glad you guys price match everything else

Miinukset: Passkey did not work properly

Plussat: Missed breakfast

Miinukset: Everything good

Plussat: They have a better breakfast.

Miinukset: The office people are nice.this my second time.

Plussat: It was good.

Miinukset: Can't say.

Plussat: Great location, within walking distance of HEB. Received a call while on our way there to check on us and make sure we had the right Scottish Inns (apparently there are two in Killeen). The one staff member who actually spoke fluent English was really nice.

Miinukset: BREAKFAST WAS NOT SERVED BECAUSE: "There were only 7 guests that night. We only do that on weekends." If you say there's breakfast, there should be breakfast, through from the reviews I'm not sure we would have been able to eat it. You can at least put out some cereal or something. The cleaning staff was not accommodating to our privacy/needs as we were getting ready to leave when they came in and were still trying to use our room. We asked them if they could come back a little latter and they said it was now or not at all. My PS4 measured the wi-fi speed at less than 2Mbps, which is barely usable. The front desk was usually vacant. It was very hard to find anyone to accommodate us, and almost no one there spoke English well or could communicate effectively. There was no coffee pot in our room and the freezer portion of the refrigerator did not freeze well. The microwave also had knobs instead of buttons and was very difficult to use and did not cook well. There are other hotels nearby in similar price ranges that we will try next time.

Plussat: The linen and towels were changed daily.

Miinukset: The non smoking area smelled like cigarettes. The breakfast had a poor selection.

Plussat: By grocery stores

Miinukset: Needs better breakfast and rooms need to be cleaned better

Plussat: The location and overall look of the hotel was pleasant.

Miinukset: The staff seemed uncaring or did not care to understand my explanation as to what needed to be done when the wifi did not work on the video gaming consoles. Upstairs prostitutes were staying, as we witnessed pimp looking guys and vehicles outside waiting for them, as the girls marched down the stairs, and into their pimp's vehicles. We were in the last room towards the back, while they were right above us, hence us hearing their high heels make loud noise as they walked around their room.

Plussat: Rooms are big and the location is in the middle of town with easy access to the highway. Prices are very reasonable. Room seemed clean and parking lot is well lit and safe.

Miinukset: Basic hotel, not many facilities available.

Miinukset: TV was very quite even at max volume.

Plussat: Second time staying here... I think they gave me the same room

Plussat: The room was clean. The lady at the front desk was nice.

Miinukset: I couldn't get on the internet. I didnt talk to the lady at the front desk about it and the late night box to get in the door didnt work either.

Plussat: I love how they try hard to keep me in my same room the only thing was they tried to put me up stairs and dont like up there it stinks up there but they gave me down stairs and I love that place

Miinukset: Said up front but since I'm a regular I should get a discount lol

Plussat: The price of the hotel was decent.

Miinukset: The a/c smells like cigarette smoke and stale.

Plussat: The staff friendly and if something was wrong they were there to take care of it.

Miinukset: Not that clean, there was black mold in the bathroom and room smelled like smoke to the high heavens they need to get a control on that

Plussat: Nothing at all.

Miinukset: The manager tries getting over on me and charging for 2 nights instead of one.

Plussat: The hotel was clean and the staff was pleasant. Breakfast was great, fruit yogurt and other choices too. Would definitely recommend it as a place to stay. A little hard to get to. Watch for Popeye’s restaurant on same lot easier to find that way. Worth the drive to get there

Miinukset: Access was difficult for us as we don;t know the area signage was hard to see

Plussat: Easy to get to

Miinukset: Hard to turn left out of parking lot.

Plussat: It was cheap

Miinukset: It was ok

Miinukset: I was taking a shower and it just lost all water pressure after 2 mins of use. And water pressure didn't get back to normal til like 2 hours later and water barely gets to warm

Plussat: The staff makes staying at this hotel worth it. They treat you as if you were at a 5 star resort!

Miinukset: Had some trouble with the tub leaking however, when reported, they moved us to another room.

Plussat: It was close to the location of my business meeting. The price was great.

Miinukset: The "free breakfast" was very limited compared to other similar offerings from hotels in this "star category." Also - the hotel is more of a motel design, with all of the rooms having doors to the outside. It is what it is, but not that common these days.

Plussat: When we let them know of our complaint, the front desk person and the manager were very apologetic and immediately canceled the rest of our stay and refunded the cost of the one night we did stay.

Miinukset: After I got in the shower, I noticed small dark curly hairs all over the shower stall. I then found them on the toilet tank and stuck to the wall.

Plussat: The rooms were great; seemed like they were recently renovated. Nice gentleman at the desk.

Miinukset: 1. The hotel itself is filthy. Carpets do not appear to have been vacuumed in quite a while.2. The breakfast was bad. I had a cooked egg and one bite and didn't touch anything else.3. The lock on the door. It didn't open for me - self locking.

Plussat: The hotel is pet friendly.

Miinukset: The rooms are exterior entrance and sound travels. Woken up multiple times. The tub is unsafely high.

Plussat: The rooms where nice and clean.

Miinukset: It was good place to but there was no iron or ironing board like it was stated it would be.

Plussat: I absolutely loved the staff here, so nice and helpful. Anytime I asked for clean linens it wasn't a problem, I needed change for the machines, no problem, I received packages ALOT, no problem. I would definitely stay again. We brought our own wifi so I cant rate theirs.

Miinukset: The only thing that bummed me out is when I vooked online, site said no dogs. When we got to the property we seen they actually DO allow dogs, if we would have known we could have saved money on a dog sitter. I should have called the property first.

Plussat: It’s close to base and not a bad place to stay

Miinukset: The house keeper never came so I had to get my own towels and take out the garbage buy that wasn’t bad

Plussat: we loved everything about this hotel the staff was so amazing and so respectful and kind to our family the room was great as well I would definitely stay there again.

Miinukset: there was nothing bad about this hotel

Plussat: Wood flooring,no bed bugs ,staff was very friendly and nice.

Miinukset: Not comfortable, no toiletries in the room you have to ask for them. The bed sheets were very wrinkled and the beds were thrown together. Offers no breakfast.

Plussat: The room and convenience

Miinukset: The tiny uncomfortable bed and not enough pillows

Miinukset: I was disappointed in the remodeling going on at the hotel. The room smelled. Noone cleaned the rom during the stay. No clean towels after first night. No breakfast. Very disappointed.

Miinukset: This hotel was so in professional. They charged me 374.00 for a 2 night stay when I booked for a 3 night stay. They also sad we stained the towels, which caused me to be charged an additional 150.00. Went try and speak with GM, but he’s never there.

Plussat: Location

Miinukset: Filthy with funky smell. Had to walk across to Holiday Inn for breakfast.

Plussat: There was a market with a good selection of food.

Miinukset: The cleanliness. There was mold or something on the bedding that created this horrible smell. There was a toenail in the bed when the hotel asked us to strip the bed because of the mold/mildew smell coming from the bed. There were no extra towels.

Plussat: Great value for the price, excellent!

Miinukset: nothing

Plussat: best customer service ive had in awhile rooms you could live in !

Miinukset: The heater in my room didn’t work so instead of fixing or moving to a different room they just left a space heater in my room while I was out for the day..

Plussat: The location

Miinukset: The hotel was under renovations which wasn't disclosed when booking this room. We were put on the 1st floor and the beds were HORRIBLE, UNCOMFORTABLE, OLD. I booked 2 rooms they were only have to move one of us to another room.

Plussat: Very accommodating

Miinukset: Would love some option of free breakfast in house.

Plussat: Location and previous stay experiences

Miinukset: Management has been replaced, apparently ownership also. Had a standing rate to stay there. Slowed up, due to the previously mentioned changes, they no longer accepted rates agreed to. No notice, no offer last time and update.will no longer stay there.

Miinukset: The carpet was wet, there was a hole in the closet door, dirty towel was left on the chair when we checked in, shower floor was slimy...just to name a few

Plussat: The staff

Miinukset: The dirty elevator and the smell on the second floor

Plussat: Location. Pleasant.

Miinukset: Need tissues in the bathroom.

Plussat: nothing, bad customer service from the clerk and the manager was worst please take out of your list. we left the hotel to another.

Miinukset: service was bad, smell like smoke in the room and hallway. manager and clerk very unprofessional. no customer service skill at all. the room only have a full side bed for 3 people. they did even look if they had a better room. they told me it will cost +

Plussat: Room looked nice and cozy. Price ok.

Miinukset: Bed was sunken in, found 2 bed bugs crawling up the wall & tiny blood stains on the bed. Found another beetle/bug looking insect making its way across the ceiling. Room 110. Very loud, walls thin, could hear the next room clear as day as they used their restroom.

Plussat: Nothing

Miinukset: There was bugs everywhere, and it smelled and was very very dirty.

Plussat: Nothing

Miinukset: Everything

Plussat: Nice and comfortable.

Miinukset: N/A

Plussat: nothing

Miinukset: bugs including ants, beetles, and roaches dirty bathrooms in two consecutive rooms rude cleaning staff

Plussat: it is pet friendly but require deposit for small pet,

Miinukset: the smell of smoke thru out the place

Plussat: The workers was friendly

Miinukset: Our cover had three holes right in the top that was noticeable from the door

Plussat: I liked the location of the hotel and the fact that it was 24hr desk so I didn’t have to get up to let people In using my card. Also, I love how fast the A/C and Heater works. Employees were nice.

Miinukset: I OVERestimated the bed from the photos. It’s super short. (I’m 5’10 and it stop right below my knee, not even joking). The shower was nice. If you use the two available outlets next to the bed and need to plug up something else, you’ll literally have to take it in the bathroom since those are the only one you’ll have in the sleeping part of the room. The mattress wasn’t comfortable and the sheets were paper thin but honestly I’d say the main thing I had a problem with is no “do not disturb” sign. Each day I was there, I woke up to someone either walking in to clean my room or banging on my door. One of the maids spoke no English so she had no idea what I was saying so I just let her inside and clean, although nothing needed to be done since I just got there the night before. Although there’s no stationary/toiletries section like some hotels, the location is very convenient (HEB/Walmart/Walgreens/CVS is right there). I don’t dislike it here, but this isn’t exactly a place I’d like to stay again if I were to visit again. Overall it was clean BUT the halls did smell like a toilet flooded over one of the days I was there and kinda of stuck there the following day.

Plussat: Bed was way too hard, could not get extra pillows to soften it.

Miinukset: I just wanted 2 extra pillows and could not get them.

Plussat: The location is the most attractive thing about the hotel. Very quiet area, and everything easily within reach of the hotel.

Miinukset: Issue with towels! Three of us in the room. Would try to get extra towels, and failed. Was told would only get towels when I turned in towels, but didn't get back what I turned in. Staff not courteous. Spotted roaches, made known & nothing done.

Plussat: Price was excellent.

Miinukset: Room size, pillow count and quality and need quality all screamed 1 star hotel.

Plussat: It was near places in town

Miinukset: Room was nasty, blankets had multiple cigarette burns. Said non but smelt like smoke even bought a room candle to help. Light fixture was falling off wall, chair was tore and falling apart, walls were dirty . Just a very unclean experience.

Plussat: location. For my comment below I do have pictures if need. And I want a refund since the hotel would not refund me since I did not stay there. I want to report this to the health department and anything else I need.

Miinukset: The room was dirty, hair in bed The door looked like it had been broken into and barely repaired. I was trying to give the room a chance since it was a good deal. But as I was there for just a few minutes and everything dawned on me this was not safe.

Miinukset: I stay for 5 days and the day of the check out they knock on my door and he was like get out of the room they we're really rude floor was sticky bathroom have stain is dirty for the price is was just a room but the fact that they were so rude all the time

Plussat: Nothing

Miinukset: Tiny room, broken stairs, 2 pillows, no toilet paper, no maid service, 1 ice machine at office,no blankets, criminal element present, check out time earlier than stated, pool out of service

Plussat: It was quiet and i was not bothered

Miinukset: No blanket happy we brought our own.... No breakfast and there is not a computer on site i walked to ups and spent 2.61 and breakfasti have to spend extra as well...

Plussat: Nothing. Horrible. I checked out a day early and lost money because of it.

Miinukset: Horrible. TV did not work. bed sheets were dirty or stained not sure. took a shower and dried off with a stained towel..had black handprint. phone in room not working. had to call from the desk from my cell phone. no wifi as I was told. HORRIBLE

Plussat: Nothing.

Miinukset: Everything.

Plussat: Nothing

Miinukset: No Wi-Fi. No ice.

Plussat: This hotel was horrible.

Miinukset: The manager was extremely rude, and abrasive. I wanted to check in 1 hour early and he attempted, or shall I say tried to extort an extra $20.00 from me just to check in 1 hour early.

Plussat: We will not return

Miinukset: Yes! We paid online it was non refundable drove 8 hours to pick up our son coming in from Germany after 9 months had to wait 2 hours in parking lot wash clothes covered in long black hair husband had to work on air conditioning to get it to work very hot

Plussat: Nothing

Miinukset: Lobby smelled like weed. Saw hotel manager smoking weed. Our room wasn't ready on time and we had to wait an hour for our room. Rooms were nasty. Paint on walls was peeling and discolored.

Plussat: Love the staff love the spaces layout and location

Miinukset: But has a very bad bug problem. ..never turn lights off

Plussat: New staff, trying to clean the place up and was very accommodating considering the surroundings.

Miinukset: Was located in a high crime area. Had a prostitution and drug bust occur in the hotel during my stay. KPD officer told us it was one of the most well known hotels in town for prostitution and drugs. Bad enough he gave us his business card that would allow us to stay elsewhere in town discounted.

Plussat: Low price.

Miinukset: They gave my reservation of a non smoking room to someone else without notification and didn't have anymore non smoking rooms available. Offered me a smoking room but the smell was too obnoxious for my pregnant wife and I. Didn't offer compensation of any type for the inconvenience. Had to scramble to find another place for the night.

Plussat: Price!

Miinukset: The room had a smoker room smell, window was boarded up, just didn't seem very sanitatary! I guess at the price I paid for the room, I got what I paid for!

Plussat: Easy walking to stores!

Miinukset: Lazy staff! Room was not ready!