The Westin Miyako Kyoto

Very helpful and professional staff were easy to communicate with in English and a tremendous help at getting around town. Door staff did a great job explaining destinations to taxi drivers for us. Concierge staff did a terrific job making restaurant reservations. Excellent buffet breakfast included in our room price had very good Japanese and Western food, including eggs cooked to order. Satellite concierge at Kyoto train station provided convenient bag storage while we ate lunch prior to train departure. We found shuttle buses to and from train station every 20 minutes convenient and on time even during busy times (despite being warned of possible delays during peak traffic). Hotel is very close to Keage subway station which made it easy getting to central shopping district.

Room furnishings were comfortable but a little dated, with too few electrical outlets for today's common electronic needs. (We charged one phone in the bathroom and another phone by disconnecting something.) Bedside lamp provided inadequate light for reading. Fee charged for using the pool, which is small for a hotel of this size.

Breakfast could have been better

Very good

No

Great place to stay

Superb facilities and attentive staff. Prime location for visiting Kyoto. Much appreciated the shuttle bus.