Tennerhof Gourmet & Spa de Charme Hotel

The room (Senior Suite) was nice, clean and sizeable enough and the large balcony woth nice views to the mountains brought some extra luxury. However, that said, you can still see that the room has not been refurbished for years, eg all the plugs for charging phones etc. by the bed were missing and the furniture is also very old-fashioned. The bathroom (with jacuzzi) and shower were modern and very chic, though. Most of the staff was generally very friendly and helpful and that was the best part of this hotel. However, the information did not seem to flow between the staff members all the time as you would expect in 5* hotel The breakfast was very good with many things to choose.

The SPA was really big disappointment. Also we expected that the outdoor pool wpuld have been open. That was one of the main reasons why we chose this hotel (as wanted to take a few days off from skiing in the SPA) but the pictures in website really do not give right impression. The sauna area is very dark and small and not so clean, the Turkish sauna was built in plastic in a warehouse (!), at least it felt so, and the pool area was also missing the luxury touch you would expect for this price. We really did not understand where the ’Leading SPA’ award has been granted for. Unfortunately. Overall, the hotel is very nice outside but inside already too old-fashioned and simply old. We understand that the ’antic’ decoration is the thing here but still that should not prevent the luxury / 5* touch that is missing totally. Don’t think this is a 5* hotel, despite of friendly staff and service. The location is ok, but requires 10-15 minutes quiet walk to the city center and shuffle ride to the slopes (which always adds extra waiting time although the drivers were effective). In the evenings there is nothing around. Depending on what you are looking for, you still might want to consider staying in city center where all the people and restaurants are. Unfortunately we did not have a chance to try the hotel’s restaurants, but heard that they are rather good (and quote expensive too). All in all in summary, not 5* nor worth of money (at least the money we spent). Unfortunately.