Kōbe hotellit lähellä Nankin-machi

Plussat: Ticked all the boxes , would recomend to anyone

Plussat: Spacious room with a great view

Miinukset: Nothing to dislike but I would describe the breakfast as average.

Plussat: Spacious room, location, service, breakfast was wonderful.

Miinukset: Nothing

Plussat: Good beds, quit airco unit, free minibar

Miinukset: Facilities like the pool and fitness were not free of charge.

Plussat: Smiles of stuffs

Plussat: The shuttle bus really helps! And we are amazed with the kindness of reception staff who helped us to make a reservation to Ishida restaurant. Overall the hotel is just nice.

Plussat: Great room with nice views! Excellent food with good taste! I will come back woon.

Miinukset: It was difficult to understand the kaiseki buffet system for us. I think tha it's better to prepare the manual of usage about kaiseki buffet for foreigners.

Plussat: Gorgeous room, incredibly comfortable and very spacious. Lovely rooftop onsen and wonderful buffet for breakfast and dinner.

Miinukset: shuttle to Shin Kobe station would be very helpful as using the subway is tricky with luggage

Plussat: Incredible buffet breakfast, with so many choices! it would be nice to have the items labelled in English as well as Japanese, since we did not recognize many of them. Baths on first floor (open to public) were charming; baths on top floor had a great view. Room was lovely and our balcony overlooked the harbor.

Plussat: Wow! Where do I start? The staff are very accomodating and proactive, delivering 5-star customer service. The views from the room were spectacular. We asked to have rooms close by to one another & they certainly delivered! We were able to drop our bags off before check in and they carried it up to our rooms. The rooftop onsen is a must.

Miinukset: The onsen ren is located far from the station. It's in a quiet area by the bay, we wish we knew that there was a shuttle bus operating from the train to the hotel.

Plussat: Very nice location on the Port of Kobe, beautiful view from the room and the rooftop bar, amazing baths (both indoor and outdoor including one on the top floor with stunning ocean view) Rooms are large and nicely appointed. Dinner is a buffet - lots of choice and very good quality. Same for breakfast.

Miinukset: Although we had booked 2 rooms with ocean view, we had to face opposite sides of the port (unless paying JPY2,500 extra). The view from west wing rooms is stunning whereas the one from the east wing is below average! The baths on the 2nd floor are open to non-hotel guests so they get very crowded.

Plussat: nice view, clean and spacious bath.

Miinukset: room slightly small for 4

Plussat: Wonderful onsen (hot springs) (one of the best onsen in Japan), good location, comfortable room

Miinukset: Only few vegetarian dishes in the restaurant (dinner and breakfast buffet)

Plussat: The rooms are very large and clean. The have many hot spring baths, which are well maintained and monitored. The buffet staff is amazingly friendly and efficient.

Miinukset: The location is out of the way. The nearest train station is approx. 15-20 minutes away on foot. There Is nothing to do or see right around the hotel. Meriden Park is a 15 minute walk. While the restaurant staff is amazing (among the best we’ve ever experienced), the front desk staff needs training. As an example, we asked two simple questions about the Shin-Kobe station. After conferring with each other in Japanese, one said, “sorry we don’t know.” There was no offer to check or to try to assist. The lobby was entirely empty, and so it was not like they were so busy helping others that they couldn’t help us. I was surprised by this experience because at other hotels in Japan, the hotel front desk staff bent over backwards to help and find answers for us. The same staff also stood by and watched my wife and me lug 4 suitcases to the cab.

Plussat: I liked the location and the kind people at the front desk

Miinukset: The hotel is old, overpriced

Plussat: The buffet meal was exceptional and very reasonable price. Loved this place. Planning to return

Miinukset: The shower over the bath is difficult for older guys and the bed was a bit hard for our taste. However would not stop us from coming again.

Plussat: Great location and an overall nice hotel. Staff were very friendly and the shuttle transport to the train stations was helpful.

Miinukset: The rooms are very dated and need an upgrade. Once you step into the room its a bit like time travel into the 80's.

Plussat: Free shuttle to downtown. Nice views of the city. Friendly staff. Comfortable beds.

Miinukset: No free shuttles from the airport or the ferry boat pier.

Plussat: Harbour View from the room

Plussat: Location was excellent - close to Station , Chinatown and Tigby World Cup Fan Zone. Staff were helpful.

Miinukset: WiFi was unreliable/ always saying it was “too busy”.

Plussat: Excellent hotel. Clean, comfortable and friendly staff, I highly recommend it. Excellent location , you can walk to all your activities and major department stores and restaurants.

Plussat: Superb location close to good bars and restaurants. Comfortable room though a bit small. Liked the quirky elements such as record library. Free hot drinks in afternoon and evening were a good extra.

Miinukset: Room very small and not well organised. Check out at 10:00 - join Tokyu hotels loyalty scheme to extend this to mid-day for free.

Plussat: Free coffee, great vending machines, music library with vinyl, great location.

Miinukset: Small rooms.

Plussat: Location is excellent, very close to Sannomiya and Motomachi stations. *A Cab from Shin-Kobe is only 1070 yen. 1 min walk across the street to fancy Daimaru department store and right next door to Chinatown. 5 mins walk to beautiful Kobe Bay. Staff lovely, so helpful and polite. Rooms small but very nice.

Miinukset: Nothing.

Plussat: We based ourselves at Candeo Tor Road as we had tickets to the rugby at Kobe stadium. We could get to Shin Kobe and the stadium very easily by tube and walk to everywhere else we wanted to go. A selection of great bars and restaurants nearby.

Miinukset: The room was small for two people with big suitcases, and our view was a very close neighbouring wall (5th floor) but as we spent most of our time exploring it wasn't too much of an issue.

Plussat: Location excellent. Breakfast was good with a nice view if you found the right table!

Plussat: Good location.

Miinukset: Not up to Japanese standards of cleanliness (e.g. a half empty beer can left in our room on arrival).

Plussat: The staff gave us a big support! I am so grateful. Since the typhoon crept close to Japan and some of the transports didn't provide the service, the staff helped us to check it and even made a call to those transports companies to check the situation when we planned to head to the airport after checking out. He also helped us to check the time of the train and even the path of transfering trains. Thanks for the staff! Besides, the room was comfortable and the breakfast was quite good. I felt a little bit regret since I did not visit the public bath on the 14F.....I will visit it again if I get a chance.

Plussat: The location was excellent. The hotel was lovely and clean and the staff were very professional. Breakfast was good also.

Miinukset: It would have been nice to have a bar in the hotel to relax and look at the views of the city. They did not have ll the coverage of the Rugby world Cup on the TV even though 4 games were played in the city.

Plussat: One of the best buffet breakfast i've had

Miinukset: Not sure the reception at the 13th foot is such a good idea

Plussat: Very nice breakfast

Miinukset: Room size is a bit small; otherwise it’s perfect