Kodaikanal hotellia

Plussat: The location, the room and the staff were excellent. The view from the room was spectacular.

Miinukset: Everything was excellent. The food was not up to the mark though.

Plussat: Staff very helpful. Nice balcony overlooking lake.

Miinukset: Lighting in room was too dim to read/write by. Had problems with free WiFi. In some locations WiFi connection was lost. Also the password changed at one point.

Plussat: Staff response good . Very good room service

Miinukset: Food could have been better . No evening activities for families

Plussat: Top notch service of staffs.

Plussat: breakfast dinner location all are very good

Plussat: Great location, nice ambience

Miinukset: Service could have been better, had to follow up multiple times for certain things, seems like they work on a skeleton staff, could be frugality or cost cutting, but not at the cost of guest comfort.

Plussat: Location, view , balcony , staff, food, clean

Miinukset: Reception area . Heating in room not provided and extra charge . No hairdryer

Plussat: Once the fog had gone, the views are pretty impressive. Food was very good. Room was clean.

Miinukset: We had travelled for 7 hours from Thanjavur and arrived in the deepest for. When we turned up at the hotel, we were barely acknowledged by grumpy and unpleasant staff. Not even a inquiry about how our journey had been. We were promised welcome drinks that never materialised. The room was terribly humid and cold. You can hire a heater at a cost but it only works between certain hours and in any case didn’t make a difference. The owner was more interested in talking about himself rather than giving helpful tips. The food in the restaurant is good but the waiter, who doesn’t speak any English, stands there and watches you eat during the whole meal. All in all, this hotel is weird and I wouldn’t recommend it.

Plussat: Good n clean property at idyllic location

Plussat: Location

Miinukset: Too expensive, few rooms have valley view.. no indoor games..not value for money

Plussat: Food, view from the room.

Miinukset: Everything about this resort is awesome.

Plussat: Everything

Miinukset: Best,Excellent, wonderful, awesome

Plussat: Staff great,food fantastic, nice garden, views great, good tv service,

Miinukset: Little cold at night, needed a blanket, which were unavailable, no wifi in room,

Plussat: The rooms were in good condition, the view from the rooms was impeccable. The food was good, and the service was provided by staff was professional and comforting.

Plussat: Ayyasaamy the chef waa too good

Miinukset: Pillows are not comfortable and rooms very sma. Food and service exemplary...

Plussat: I have booked deluxe room but they given standard room...

Miinukset: Room they where cheated

Plussat: Very good

Plussat: Rooms are very beautiful and staffs coordination lovely, Breakfast really super.Next time planning to kodai we must stay same hotel

Miinukset: Nothing, Every thing perfect in our view

Plussat: Ambience/cleanliness though I think you should increase spread of food..

Miinukset: No alcohol available really strange

Plussat: Well maintained and clean.

Miinukset: The roads leads to the property badly.maintained also the staff could not understand English that well. Need to train/brief staff on the meaning of singnages such as privacy etc. Hot water system need to improve further.

Plussat: Staff are friendly, they called us when we checked out to go to another hotel that we had forgotten our 2 bottles of wine in the fridge

Miinukset: Pictures on the net and what was given to us was not the same.rooms too small for 4 ppl ,hot water had to be heated for 25 mins between shower's,only 2 bottles of water for 4 ppl. shower curtains couldn't cover the whole bath area thus wetting the whole bathroom area, breakfast all the pastries were dry and cold, same bfast for 2 days,not enough selection for fruits. the bar is closed and selection is very poor.

Plussat: Staff was amazing. Especially Satya gave us wonderful service.

Miinukset: The room service cutlery could be improved. Especially the steel casseroles. Pillows and mattress could be renewed.

Plussat: More comfortable,

Miinukset: Food can be better

Plussat: Excellent staff who were very cordial and helpful. The location is stunning with direct access to the stream & jungle. Food is organic and very tasty- both veg & non-veg. The lemongrass in the room kept bugs etc away despite the persistent rain The wifi is only available in the reception and mobile network is poor - I am very glad it was this way as we could thoroughly appreciate the beauty of nature without distractions The must-do trekking till the waterfall was great. Would love to visit again during off-season . Do not miss out on spending time near the stream

Miinukset: The cost of food is very high although it's prepared fresh and is tasty. It should be 30% lower. Since the nearest restaurant is 40min drive through horrible roads, guests often depend on in-resort food Develop the recreation centre that is left unclean. Kids will have lots of activities to keep them busy Hot water availability was a concern and our cottage was next to a gen set. So it was very noisy at night due to power cuts Need to make the 8km approach road better. On a small hatchback, you need to be cautious as the entire stretch had massive craters and loose rocks

Plussat: One of the superb relaxing forest resort in kodai

Plussat: We had an awesome experience in elephant valley, kodaikanal. The location was awesome, the room very neat and tidy. The staff (Mani, Senthil, Ravi and the entire restaurant staff) were so courteous, the food was so delicious and affordable. The place is so calm and serene. Best place to relax and rejuvenate.

Miinukset: There was nothing that we dint like.

Plussat: People are the resort's biggest assest ! Warm, caring, friendly, genuine and passionate... reflecting the vibe of the place. Right near a gorgeous river and dense greenery. The food cooked by thier chef from Tanjore is outstanding and cooked using locally grown or sourced ingredients and made with love..this was served even more lovingly by Rahul at the restaurant. The resort manager Mani took the effort to accompany us on the trek and was always around to help.

Plussat: Please let the property know that I have left the jacket in my room and coudnt pick this up, please help to get this back. Timberland Jacket black colour

Plussat: The restaurant staff were excellent. Chef was a good cook. The young guy on trainee Manger position was excellent.

Miinukset: The sound proofing in our "deluxe room" was non existent. we could hear every whisper etc from next doorstep room. there was a huge gap at the top of the way dividing us. The place needed tiding up around the garden and rubbish clearing from the river. Needed more Chairs in that area. The three geese needed shutting away from customers as they attacked us on many occasions. The lighting outside at night on paths was not good enough. chairs on balcony needed repairing.

Plussat: Nothing to shout about.

Miinukset: The staff manning the breakfast could have served with a smile. Imagine paying for a room heater which should have been part of the room facility considering this is a hill resort.

Plussat: Perfect location Food was good Staffs were good Very clean In rooms please update Many small changes can be made No room heaters☹️ No a/c

Miinukset: Perfect location Food was good Staffs were good Very clean

Plussat: Comfortable accomodation, great staff and excellent staff

Miinukset: Food was good, however could have improved a little more

Plussat: The help we received from the overdane manager. They were helpful in giving me a vessel when I requested it because my friend was ill and wanted to catch steem. The general courteousness of the staff and helpfulness is really appreciated. The place is really lovely and so clean with beautiful lawn. It is close to many tourist attractions. Really appreciate the complimentary pick up and drop service. Well organised tours in the resort..

Miinukset: On the day of checking out, my friend was not feeling well and I requested at the reception if we could extend our stay in one room by 2 hours. But my request was denied. They told us that the room was already booked by other guests. I understand that but when there is an unexpected situation and when the guest is ill you cannot ask them to leave. At least alternative sick rooms should be available for the person to take rest....

Plussat: local site seeing places at walkable distance. Reception was good plus staff also ready to serve promptly

Miinukset: The bed sheets were used ones . And it wasn't one of those very sparkling clean hotels. I saw some lapses in the room as well as the dining area.

Plussat: Breakfast was fabulous and the quality and amount of choices provided were awesome. The services were excellent.

Miinukset: The room different from what we have reserved from the website.

Plussat: Location of the resort is good. Room was kept clean. Food was tasty .

Miinukset: The extra bed was just a tiny matress provided on the floor, as the classic room that I booked was small and not designed to accommodate an extra bed. Was expecting continuous hot water in a hillstation resort but the gieser could only provide enough hot water for one shower at a time. Next person had to wait 25 minutes to get hot water. No toothbrushes were provided The room had moldy walls. House keeping trollies were always seen in the corridor as if there were no housekeeping stations provided. The laminte decorative panel on the door fell off during my stay.

Plussat: Nice view frm the my room overall Good

Miinukset: Little improvements needed in room service

Plussat: Staff from the hotel were great. Restaurant manager was not professional however asking for reviews from people during meals.

Miinukset: Room had a leak....had to change rooms...2nd room we were brought to was not ready...had to go to a third option which ended up having 1 less toilet then original room we paid for...

Miinukset: The room.....too small for the price and the balcony was not as I had seen in pictures of the place. There's some kind of a construction that protrudes out from the balcony and it quite spoils the look of the place The view too - There was a view but it was hidden by a tree and the buildings in front

Plussat: The staff at the restaurant was very welcoming and friendly. They were very accommodating and prompt. The manager can be a bit stiff But Parimal, bhuban and some more staff members made it comfortable. The design of the whole place is beautiful and well maintained. It has nice views of the surrounding valleys. For anyone interested in architecture or design it's refreshing and attractive.

Miinukset: They hanker after money. They want the whole booking pre-paid, even if you order room service when they get the food they want you to pay in cash instead of at the end by billing it to the room. It's just... Weird. The reception staff is very inefficient. They don't keep a first aid kit, when asked for iodex or any pain related medicine etc they took 8 hours with asking multiple times and literally sitting in the lobby waiting till they got it. For anything ordered to the room they take hours to get it, most of the time they forget. The room service food was cold and they took hours to send a Sandwich.

Miinukset: Breakfast was bad . It’s a namesake buffet.

Plussat: Nothing

Miinukset: They got my family stranded. I will never come back nor recommend to others.