Hacienda Fisherman's Village Koh Samui

Sijainti oli hyvä

Hotelli esitteessä kerrottu ei vastannut odotuksia. Todellinen hankaluus oli, että Visa kortti ei kelvannut maksuvälineeksi, vaan maksu olisi pitänyt suorittaa käteisellä bth:n, tämä oli ennen kuulumatonta. Ranta hotellin kohdalla oli epäsiisti, koska sitä ei siivottu koskaan. Hotellissa ei lainkaan lämmintä vettä. Uima-allas katolla oli suht´koht´ok, mutta aurinkotuolit olivat rikkinäisiä, aivan hirveitä. Porras valaistus oli puutteellinen, melkein vaarallinen. Tälle kohteelle riittäisi luokitukseksi YKSI tähti. Trooppisen myrskyn hoidosta asiakkaan näkökulmasta ei voi sitten sanoa mitään positiivistä.

Unfortunately the only redeeming feature of this hotel is the great location and the amazing view... The staff were polite and helpful enough but not overly customer orientated....

Two days into our stay the derilict building next door started being renovated, with asbestos and bits of debris flying around. We were not forewarned that this would occur by our hotel's staff and no safety precautions were put in place making it impossible to sit on the balcony once the work started. The shower pressure was extremely low and the water was cold. The room was fairly clean but a bit tired and run down, as was the whole hotel. The aircon was weak and the overhead fan simply blasted air onto the bed. The pool is small, dirty and poorly maintained. No complimentary tea, coffee or bottled water provided. No easy access to and from the beach. Once the work started on the building next door the side passage was completely blocked off.

The pictures do not reflect the hotel , we walked in climbed 4 flights of stairs and then walked out , paid the one night and stayed down the road for less , very falsely advertised

Quick look at rooms while scaling stairs looked ok but apart from that not happy and I have used booking. Com many times without hiccup