Hotellit lähellä Kona Intl lentoasema

Plussat: location，best beach on big island，nice service，good food for asian（especially grill and ulu), room Service also good

Miinukset: No

Plussat: Ulu restaurant is one of the best gastronomic experiences I've ever had.

Miinukset: The beach is a bit small.

Plussat: Location from KOA Airport, nice selection of pools, own private beach.

Miinukset: Found a LIVE cockroach! plus its egg. This was in the ‘Ohana Suite (room #1501). Also, during their Tuesday evening luau, we were shown to our Table #3, got our food, sat down and started eating, then the host asked us to move to the next table. These things were not acceptable when you paid a premium for the accommodations and service. Lack of attention to detail and cleanliness.

Plussat: Restaurants were very good. The resort was peaceful and nice.

Miinukset: The lower level rooms were very musty smelling. We had to change rooms. We have traveled to many Four Seasons around the worl and this one was at least 1 step behind most of the ones We haves stayed at. The buildings seem to need work and the overal experience was low in our opinions.

Plussat: Wonderful sunsets. Gorgeous gardens and landscaping. Beautiful walks/runs/jogging tracks. Like the little touches like sunscreen and leave in hair conditioner at the pool area. Lovely spa.

Miinukset: Food wasn't great. Room wasn't made up till after 3pm each day and the amenities (cotton pads) were not replaced despite requests. The washroom at the Grill weren't clean. Pilates class was cancelled at the last minute with no explanation and after sending us on a goose chase.

Plussat: Everything-wonderful resort

Miinukset: That my time there ended so quickly

Plussat: Restaurants were outstanding. Tv was HUUUUGE!

Miinukset: Breakfast overpriced. No continental with pastries available 45$ buffet ridiculous.

Plussat: Unbelievable pampering

Miinukset: Price. Very expensive. Beach not really accessible. Lot of rocks

Plussat: Everything was perfect! Outstanding!

Plussat: Quiet, the pools, on the beach. The Hualalai Grille was amazing food.

Miinukset: The Ulu restaurant

Plussat: Absolutely magical place. One of the best resorts I have visited in a long time. As a gay couple I would highly recommend it. The service was top notch and all the rooms faced the ocean. It's best to stay at the resort and experience all the services and restaurants to get the full luxury experience. We got upgraded to an ocean front room and enjoyed the stay so much we defiantly will be coming back.

Miinukset: The prices are very high to stay at this resort and I searched the Internet for the best rates and honestly found the best prices on Kayak.com

Plussat: The view, the facilities, the breakfasts, the grounds, the hosts- were all unforgettable. We highly recommend this BNB!!

Miinukset: Nothing.

Plussat: The attention by hosts is remarkable. Since the first moment we felt at home. The rooms are beautiful suites, with absolutely good taste in every detail. We received great help with information on activities and restaurants in every place of the big Island. Inhouse breakfast is outstanding. Great quality in every ingredient and preparations. Location is in a beautiful hill with a view to the Ocean. Our thanks for the best experience we had during our Christmas vacation. Hope to be back soon.

Plussat: Hawaiian Paradise. From the moment we arrived our hosts Robert & Daniel made us feel most welcome and throughout our stay were always on hand to give us information and advice on places to visit, things to do and restaurants to eat at. The room was beautifully styled, very comfortable and spotlessly clean. From the chocolates on the bed every night, fresh fruit daily, and drinks and snacks in the fridge, you will want for nothing. The large well appointed bathroom had everything you will need, From toiletries, robes, fresh towels daily and the best shower I’ve ever used. Breakfast was served on the veranda with views overlooking the ocean and can only be described as a truly amazing culinary experience. A huge thank you to Robert & Daniel for making our stay, a special and memorable one at this little piece of paradise.

Miinukset: Beware their extremely inflexible cancellation policy.

Plussat: New remodeled high end

Plussat: Attention to every detail! I really appreciate that! Breakfast was delicious and hosts were very kind and attentive to our needs.

Miinukset: N/a

Plussat: My husband and I stayed at the Ohi'a Park Estate in early August of this year while attending a wedding in Kona. We are frequent travelers and enjoy staying in boutique hotels with local flair. Hosts Daniel and Robert exemplify what it means to be gracious hoteliers. Their own extensive luxury travel experiences influenced every decision they made while converting this lovely property into a bed and breakfast. The property is immaculate, from the rooms to the grounds. There are four rooms at Ohi'a Park Estate, running in a linear fashion along a gracious porch outfitted with supremely comfortable chairs and tables set with huge orchids. Jet lag had us rising early each morning, so we had ample opportunity to relish sitting on the porch, enjoying the cool breezes while admiring the beautifully landscaped property with views to the town of Kona and the ocean beyond. Daniel and Robert were quick to bring us endless cups of rich, delicious coffee, espresso and tea. Breakfast is served at your leisure on the lower deck, which is outfitted with four tables, yellow umbrellas, and beautiful place settings. Daniel and Robert took note of all of our preferences in terms of sun or shade, drinks, favorite foods, and so on -- like magic, the following morning our table would be placed in the shade, the tea would be black, and the bread basket would be filled with extras of what we had chosen the day before. The breakfast was both delicious and abundant -- we could easily wait until dinner for our next meal (not that we did!) First course is a beautifully plated fruit plate, followed by a continental breakfast of breads, butter, marmelades, meats and cheeses ....and then eggs and bacon cooked to order. The meal concludes with sweet muesli and a chat with the hosts about what you would like to see and do for the day. They offered us excellent suggestions for daily itineraries, complete with maps and directions.

Plussat: We stayed in 4 different places in Hawaii during our trip to experience the islands and this was by far the best value for the money. Close to great restaurants, fun activities, and the room was spacious and comfortable for a family that really needed space from each other at the end of the trip. The teens were able to walk to the village so that the others in our group could take the car to explore different beaches.

Miinukset: A/C was hard to get just right - as is common in hotels.

Plussat: Excellent location Great staff Kitchen, two bathrooms Great concierge assistance Loved spacious balcony with chaise and dining table. Appliances well-stocked in kitchen.

Miinukset: Sharing living quarters with a cockroach, mosquitos, geckos (all expected in Hawaii) Housekeeping should be cleaner (hair in bathroom corners) Decor a bit tired.

Plussat: Convenient location. Parking close to Unit. Ground floor.

Plussat: The room was Amazing

Miinukset: The pool was hot

Plussat: Very comfortable and clean with everything you need.

Miinukset: Parking was limited and far walk from condo.

Plussat: Overall facilities

Miinukset: Pillows. Too hard, thick

Plussat: The location is great, the resort is really nice. We enjoyed the pool, and the whole resort was quiet. The large lanai was a major bonus, and we even had a slight ocean view.

Miinukset: It would be nice to have drink service at the pool... it seems they have the perfect spot for it. Also, nobody came in to clean or change sheets unless we requested it. We washed our own towels, and took out our trash. A TV in the second bedroom would be nice.

Plussat: Very clean. Comfortable beds. Well maintained grounds and pool.

Plussat: Lots of room in the units, comfy beds all the comforts of home..

Miinukset: Nothing

Plussat: Room location is great but want to stay in a 2bedroom next visit.

Miinukset: We like the pool view it was beautiful

Plussat: Beautiful view in this oceanfront resort!! Great location, close to town and restaurants. Wonderful staff too.

Plussat: Wonderful apartment in every way. Fabulous view and very comfortable.

Miinukset: Nothing

Plussat: Oceanfront! Really oceanfront!! No large cleaning fees Very efficient & friendly management We will be back!

Miinukset: Unit needed furniture updates (I think it’s an ongoing issue) Better pillows on all beds (We had a 2bedroom)

Plussat: Right on the beach. Well equipped unit with complete kitchen to save on dining costs. 2 bathrooms are a real plus when traveling with a family.

Miinukset: No negative issues to report.

Plussat: Aivan upea huoneisto, jos ottaa sviitin. Pari makuuhuonetta ja olohuone ja viimesen päälle varustettu keittiö. Näkymät parvekkeelta upeat.

Miinukset: Sijainti vähän syrjässä

Plussat: The view and sensory experience from the oceanfront t suite was spectacular.

Miinukset: I thought it was a regular with a restaurant, a bar, and room service. Also, it's a bit outside of town--too far to walk, so you must drive or uber the 2+ miles in to town to find d a restaurant, bar, or live music.

Plussat: The apartment was incredible spacious with excellent sleeping arrangements and great showers. The view from the balcony was amazing and it was a real joy to just listen to the waves. The kids weren’t so keen on the saltwater pool but other than that we had a great time. Close to great coffee farms and National Parks.

Miinukset: Nothing, great end to our Hawaiian adventures

Plussat: Grateful for the upgrade, view of the ocean and sound of the waves soo relaxing, and boys enjoyed the play station. We enjoyed our mini-vacay here at Kona Aston. Staff so friendly and helpful.

Miinukset: Our stay was to short, will plan a longer stay next time.

Plussat: YOU ARE WELCOMED BY A SMILEY AND KIND RECEPTIONISTS VERY NICE COMMON AREAS

Miinukset: FOR THAT PRICE RATE YOU SHOULD ABSOLUTELY INCLUDE THE BREAKFAST.

Plussat: We booked a 2 BR oceanfront suite with twin toddlers. It was perfect for what we needed which was a place to relax, eat breakfast and dinner, sit on the balcony listening to the waves while the kids slept. The kitchen was fully stocked with cookware and a dishwasher, the beds were comfortable, the pool was great to play around in, and it was great that there was underground parking and an elevator. And the most important part is that there was AC!

Miinukset: The property was perfect for us, however, there wasn’t much within walking distance like restaurants, etc. And if you wanted to do a morning walk the only option was along a busy road. However I would definitely return.

Plussat: Something had been spilled in the bedroom prior to our arrival that made furniture TV and window covering sticky. Front desk was not very friendly or attentive when I arrived to check in. The washer and dryer were very loud.

Miinukset: Cleanliness, friendliness.

Plussat: The beautiful view and the swimming pool

Miinukset: Very old furniture and old fashioned, the old carpet , old and small bathroom

Plussat: If you're looking to stay somewhere away from the loud touristy areas and prefer the natural sounds of insects and birds, a gorgeous view of the sunrise from your bed, and a home-cooked breakfast, this is the place for you.

Miinukset: Be aware that you'll need insect repellent for the morning and evening as you're surrounded by a large variety plants (it is a coffee farm after all, though they grow a variety of other fruits and vegetables as well)

Plussat: We liked the view, the breakfast, the recommendations from the owners

Miinukset: I will highly recommend to change the mattress

Plussat: Food was excellent. Loved the pets.

Miinukset: The twin size bed wasn't comfortable for me so we traded beds the second night. That was much better.

Plussat: Breakfast were good, did not leave the table feeling hungry. Plenty of food to eat and nutritious. Quiet and good location to get to various locations. Good view of the ocean and birds singing in the morning.

Plussat: Exellent place! Friendly and interesting hosts. Very nice experience to have breakfast together with hosts and have academic discussion simultaneously. We enjoyed very much. Thanks Dr Eckert and Marsha.

Plussat: the location was great! very easy access to the beaches

Plussat: Every morning, Marsha served us a delicious home cooked breakfast on the lanai that overlooked the coffee farm and valley below which extended all the way to the Pacific Ocean. They served their own Kona coffee every morning which was wonderful! Marsha was a gracious gracious host and we learned so much about Hawaii and it’s history from her. Thank you so much!

Plussat: Quiet old Hawaii feeling

Miinukset: All perfect

Plussat: This location is just gorgeous. The tropical flowers, the view of the ocean, the convenience to the airport. You walk out onto the patio from your bedroom and overlook flowers, coffee trees all the way out to the ocean. Breakfast was delicious, the host, Marsha, friendly and sociable. This will be my go to place whenever I go back to the Big Island.

Miinukset: I loved absolutely everything about this place.

Plussat: Very nice place to stay and escape from the touristy section. Breakfast was fantastic!

Miinukset: If you want to stay closer to the shops probably not the best choice, at least not without a car rental.

Plussat: The closeness to everything. The pool area and beach were perfect. We loved the bar and had great a great waitress one day. She was hilarious and I’m sorry i didn’t get her name

Miinukset: Now charges a $22 amenity fee along with a $25 daily parking fee. Just changed a few months ago, and was one of the last places in Kailua-Kona that hadn’t followed the resort fee trend.

Plussat: Location , pool ,beach

Miinukset: Rooms a bit small for family of 4. Price a bit high

Plussat: Loved the hamburgers and bloody mary!!!! Also being walking distance to the port is a big plus.

Miinukset: Well, a discount on the price would have certainly helped.

Plussat: The staff and location are excellent.

Miinukset: The room feels dark and a little dated.

Plussat: Very nice location with a little beach in the town and good hotel facilities like swimming pool and shops/little supermarket

Miinukset: Hotel lobby decorations are stylish from the 80s: very colorful

Plussat: The location was perfect. We were able to walk to many restaurants and shops. The hotel breakfast was wonderful. They had made-to-order omlettes, lots of fresh fruit, and bacon, sausage, pancakes, and waffles. I went to the spa for a mani-pedi and used the pool and beach. I also took a yoga class on the beach, which is offered daily. I enjoyed the hotel and its location!

Plussat: The rooms were totally okay. Comfortable enough and clean. Totally adequate for a business trip but not for a vacation spot.

Miinukset: Facilities are a bit aged. Not a resort type of property. The pool is very small (and was very crowded). The “beach” is laughable. A stretch of sand alongside the harbor. They had a balcony but no view. Really no reason to go out there.

Plussat: Location, secure parking, extensive lobby and displays

Miinukset: Maintenance of the bathroom is not up to date.

Plussat: The pictures and artifacts in the hotel.

Miinukset: I loved everything

Plussat: Loved that we can hang out at pool bar while kids played in pool. Location was great walked around had shops and restaurants near by.

Miinukset: There was an event going on at the beachside. so we didn't get to enjoy the beach area.

Plussat: Beautiful views from lobby.

Miinukset: Ridiculous "hotel fees" and parking. This adds over $50 per night, so beware!

Miinukset: The window AC was quite weird -- it has translucent shutters beneath it, so if you want to block out the light, you are also blocking out the AC. I guess if you get up at 6am it shouldn't be a problem. but it did bother me. Plus the pool closes at sundown, which makes the place feel a bit like a senior home...

Plussat: The bed was really comfy and the room perfectly clean. The staff is very kind. In the hall they have a cold/hot potable water dispenser.

Miinukset: In my opinion the car parking is too expensive. It can get a bit noisy due to the traffic in the street.

Plussat: Great location and value for money,big room

Miinukset: Some staff please greeting your guests.

Plussat: I liked very much

Miinukset: Very much

Plussat: Location

Miinukset: Very old

Plussat: Front desk agent  was very helpful. Parking is a little challenging but they do offer overflow parking options. Centrally located and in waking distance to everything you need and want.

Plussat: Employees were very friendly. Restaurant nearby, food great!

Miinukset: A microwave

Plussat: Friendly staff, room was sufficient for location and price paid.

Miinukset: They ran out of parking passes and we had to park in the small parking lot behind the hotel.

Plussat: Excellent location near the pier. Quiet. Walking distance to grocery store. Splasher's Grill nearby was excellent. The staff was friendly and accommodating. The bedding was extremely comfortable. It was immaculately clean. An older but well-maintained hotel, the lanai was an added bonus. We overlooked the pool area, which was nicely landscaped. Great hotel for the price.

Miinukset: Parking was sometimes inconvenient. We arrived after 9:00 p.m. and we were told we'd have to park at a different lot than the one immediately adjacent to the hotel. When I expressed some apprehension about walking alone from my car, security was summoned, a more convenient place was located, and I was directed to it, met by security, and driven back to the hotel entrance. An added plus - a week later when we returned to have dinner at Splasher's Grill prior to our departure from Hawaii, the security guard on duty recognized us and went out of her way to accommodate our parking needs.

Miinukset: Less noise from traffic is preferred

Plussat: Room was clean

Miinukset: Ac thermostat didn't work well. Shower head low.

Plussat: It was clean, the sevice was very courteous and it was in close proximity to shops and restaurants.

Miinukset: No

Plussat: The breakfast buffet was excellent but a bit pricey. The resort was in an excellent location to beaches and downtown. Resort was very accommodating.

Miinukset: Luau was too expensive and seemed too commercial.

Plussat: Excellent view for sure and the outside balcony.

Miinukset: Roomy, clean, well kept up with the exteriors. Walk in smell cleaned no midst smell. I was comfortable that it was to my standards

Plussat: Great location, loved the lagoon, friendly staff, lots of restaurants, etc within walking distance.

Miinukset: Parking gets a little tight on luau nights but we figured that out after the first one and planned accordingly.

Plussat: Close to restaurants and snorkeling

Miinukset: Our room smelled musty. The hotel restaurant closes at 10:00. Breakfast is too expensive and parking is $15.00

Plussat: Loved the Hawaiian Feeling of the hotel: from the front desk to the service provided, you really feel that you are embraced for that Hawaiian Hospitality, with identity, not fake. Rooms are spacious and very comfortable, my room got a beautiful view of the bay, and the "Lanai" - Varanda, was also great to spend time relaxing on it. Hotel will go under a big renovation which will have new rooms, which will definitely put it as a TOP Choice for travelers in Kona. Price is also very competitive for what they offer, great cost x benefit. Location and common areas hard to beat too.

Miinukset: Offer Free Wi-Fi, nowadays there is a fee for it.

Plussat: Bed was so comfortable! View from room spectacular.

Miinukset: Room situated above generator. Noise from generator muffled sounds ocean waves.

Plussat: View and location. Luau was excellent

Plussat: Good location, standard room, short drive to public breeches

Miinukset: No beach access, facilities was being updated, construction going on.

Plussat: Location and room size

Miinukset: Rooms are pretty old and need renovation. We were 4 people in a room and every day we had to ask to two additional towels as they will only leave 2 in the room.

Miinukset: My room had no furniture other then bed night stand dresser and tv! I had to ask 4 times to get a table and chairs so my visitors would have a place to sit other then my bed.

Plussat: The location was great, the pool was great Perfect spot for visiting Kona

Miinukset: You pay extra for everything Parking is extra WiFi is extra The beds are the smallest we found

Miinukset: Homeless at the logon not to cool

Plussat: Have stayed there before. Ocean-front room is close enough to hear the waves crashing into the lava rock. BBQ area is very good with good quality grills.

Plussat: Rauhallisesta sijainnista ja uima-altaasta.

Miinukset: Ei aamiaista. Siivous puuttui. Rahastuksen meininki lisäpalveluissa.

Plussat: our rooms weren’t ready when we arrived so couldn’t settle in. Went off to get lunch and on our return were told we’d been upgraded to an Ocean view apartment because my friend is blind and it would be a level walk from the car parking. Now that is great service!

Miinukset: The weather!!

Plussat: Big and spacious. Comfortable with daily amenities available.

Plussat: Location was fine. Fairly close proximity to restaurants and major roads.

Plussat: Nice location, we didn't use him but the concierge seemed really helpful

Miinukset: I don't like that you had to get your parking pass from the Concierge. I get why they're pushing you over to talk to him/her but if you've been on the island before and know your way around it's really annoying to have to wait while he has a 20 min conversation with someone else just to get a parking pass (we had to go back 3 times).

Plussat: Adult pool

Miinukset: A.c. in living rm leaked Ac in kitchen leaked Master bedroom kansai didn't shut good and Whistled all night

Plussat: Royal Sea Cliffs is an excellent resort in a great location. Staff are all excellent as are resort facilities.

Miinukset: N/A

Plussat: Very nice room. Better than five star hotel in Vegas.

Miinukset: The cleaning fee is a little high but worth it.

Plussat: The condo was amazing. I thought it was just going to be like a regular suite. It was more!!!

Miinukset: One of the lights was out but that’s all I can think of.

Plussat: The staff was friendly

Plussat: Nice space and they have laundry and dryer machine at the apartment

Miinukset: They don’t have compost bin

Plussat: Unusual Vegan commune with dash of metaphysics. Isolated location several miles above Kona airport. Spacious grounds. Gracious hosts. Large bathroom. Large well equipped kitchen. Quiet solitude.

Miinukset: Communal fresh air kitchen but only Vegan cooking allowed. Have to drive miles for traditional meals. 2 pages of rules. No TV in room. Bathroom private but 20ft down the hall. Insect invasions.

Plussat: The grounds were amazing, the hot tub very enjoyable , Benji was personable and happy (even gave us a morning serenade on his guitar). The bed was comfortable. Coffee was sometimes available. Again, the grounds were amazing and peaceful.

Miinukset: I was stunned to be seeing that our room was like a college dormitory. I realize that this is a working eco farm and having lived an earthy life, I set my expectations accordingly. , but for the cost, I expected some room comfort and a lot more beauty in our accommodations. No frills doesn't begin to describe it. Just as a note: the drive to reach here is a one lane twisty road - use care.

Plussat: The bed was comfy and the grounds were beautiful.

Miinukset: Can’t think of anything

Plussat: Beautiful grounds with fruit and flowers, well-stocked community kitchen, gorgeous common meeting room for yoga, movies. etc,, chlorine-free pool and spa, spectacular sunsets!

Miinukset: N/A

Plussat: Everything! The place was warm, friendly, spotless and comfortable... And the view from our room was spectacular. Strictly vegan, and free fruit in the common room. One of the best values on the Big Island. Clothing optional nighttime pool and spa... If you're brave enough to go "commando".

Miinukset: A bit "off" the GPS grid... But the directions we received by email were spot on... Must have a car... Nothing is close by in this strictly residential area.

Plussat: Views were stunning, staff were so friendly and lovely. They helped us out so much and upgraded us to the top room for our engagement. The grounds were incredible as well. Very relaxed vibe and simply a wonderful place to stay. Lovely room and balcony. Perfect!

Miinukset: No real negatives at all. Only thing to possibly mention is the site is vegan - this was fine for us and we enjoyed eating this way, but it wasn’t made clear on booking.com. Visitors might need to know this in advance so they can prepare ideas for food if eating on site.

Plussat: This property features an amazing garden, a nice refreshing pool and spacious community kitchen. Bungalows are scattered around the garden in comfortable distance from each other. It was a calming and restorative experience to stay there. I’d definitely book it again if I come to Kona.

Plussat: Place is not not near town or things to experance in area You have to travel in to the long distance on back road to get there and There is no manager there all the time they leave you a note where your cabin is and you have figured Where it is

Miinukset: Location location

Plussat: I loved everything, except the cockroaches.

Miinukset: The cockroaches. I like fresh towels everyday, since I do hand laundry and the towels are wet. Fresh towels should not be extra.

Plussat: I got the best room!! Ocean views!!!

Miinukset: I couldn't connect to the internet on my phone and no internet in the room :(

Plussat: Right on the main strip of Kona, but you probably won't see the water from your room.

Miinukset: I accidentally booked this instead of the Royal Kona and they wouldn't refund me even 10 minutes after I made the reservation. I got there and there are gates on all the doors and just feels depressing. Instead of looking out on the water, you'll be looking at what feels like a project development in Detroit.

Plussat: Never got to enjoy it

Miinukset: Show up and they wouldn't give me access unless they talked to the owner who apparently was on vacation. Wasted 3 hours trying to get a hold of the owner tell I called and canceled. The guy at the front desk was probably the rudest person I have ever met in Hawaii and refused to help me or let me in even with all my booking confirmations

Plussat: This wasnt the condo I rented before and the this condo was the konaislanderinn not the kona island shores condo. Very disappointed.

Miinukset: False advertising in the name. Kona islander inn and kona island shores condo two different places.

Plussat: As always the location of the hotel is the greatest. Everything was in walking distance. The price was also good.

Miinukset: They now charge for parking and they do not serve breakfast anymore. To get ice you have to get a key from the front desk.

Plussat: Friendliness

Miinukset: Dirty n old...need to clean and update...

Plussat: The beds were great. Ac on point.

Miinukset: Paying for parking it should be included with the room

Plussat: I liked the location. And of course the Hawaiian hospitality. Mahalo!

Miinukset: Will not be going back. Place is dirty n really needs an upgrade. We had an ocean view of homeless doing drugs outside our balcony all day n night. So we did not go out and enjoy our balcony n the ocean view. Owner needs to clean up n fix his property it's falling apart.

Plussat: We’ve stayed at this hotel a few years back. For an old establishment it was very comfortable and the staff was amazing! Nice friendly and helpful. We would recommend this place for location and price in the Kona side.

Miinukset: The price for parking is not necessary for customers

Plussat: It's walking distance to the water

Miinukset: When we checked in the desk was having a hard time finding our reservation..fan and a/c was loud, tv/cable not working, called hhe desk but no one picks up the phone...very frustrating...the next day, desk runs out of tooth paste snd toothbrush...and no extra towels

Plussat: There was not any breakfast

Plussat: Great location. Very nice staff.

Miinukset: Phone in room broken. Bathtub was 4 inches lower to step out of than standard tubs. No hand rails on wall to grab hold of for making getting out of tub safe. No microwave. Housekeeping knocked on door at 8:30 even though Don''t disturb sign was ou

Plussat: Location is great

Miinukset: I booked a room with 2 queen beds, paid more. They gave me a room with one bed and a hide a bed on which it is extremely uncomfortable to sleep, causing terrible back and neck pain.

Plussat: The view was nice and the bed was comfy but it was dirty.

Miinukset: One staff member at front desk did not finish completing our booking and left. Another kind, older woman (who claimed that she doesnt usually work at front desk) had to complete our reservations and give us our keys. The beds were too small for 4 people, bed sheet was dirty containing hair and insect body parts. We paid almost $200 for our stay and was told that we got upgraded to deluxe for "Free". We've always loved staying at uncle Billy's. We are returning customers for many years. Never had problems. We've made so many awesome memories here in kona and in hilo uncle Billy's. Mahalo nui for many years of service and allowing us to make awesome memories that we will always cherish. A hui hou!

Plussat: Nothing

Miinukset: Could not check in when this app said I could Rude staff

Plussat: Nothing was enjoyable about this hotel. Reminded me of Griswold family vacation. Location was good though

Miinukset: Room was dirty, sheets were wet, bathroom was gross, not well maintained, TV malfunctioned, towels were stinky.

Miinukset: Original reservation made 1 year in advance at Kona castle. They rebooked us to Kona Bali Kai without notification. Found out 2 days before arriving. No longer walking distance. Needed rental car. No a/c in new place and that was one of main reasons in addition to location for Kona castle resort booking. Manager wasn't going to offer any compensation. I had to ask. I will never book here again.

Plussat: The ocean view was great.

Miinukset: Furnishings very dated in our unit

Plussat: The views from the pool and property, parking

Miinukset: Lots of broken appliances, doors, not clean, beds need updated, bathroom was moldy and hair all over

Plussat: Originally we were booked at the Kona Reef, but at the very last minute the owner apparently sold the unit. Shamira Linnet notified me and moved us to the Kona Bali Kai. We were up-graded to an ocean front condo. She did a wonderful job on such short notice and my wife and I would like to thank her for the great job she did. Really liked the unit we were in with two bathrooms and the lanai and view were great. Comfortable bed, clean unit and the remodeled pool area were really nice. The staff kept the pool and grills nice and clean and Lori ? of your staff was friendly and helpful upon our check out. Nice to have a washer/dryer in our unit.

Miinukset: Could have used a couple more outdoor grill since they were sometimes crowded around dinner time; but no real problem. The bathtub drain in the small bathroom drained awful slow in unit 310. The coffee maker didn't work so we bought another one and left it in the unit when we left.

Plussat: Location was great and its like a little home away from home with the benefit of a beach right outside your front door. A short walk to bars and restaurants so you can leave the car at the property.

Miinukset: The check in process was a mess. Check with the property before you go if you don't receive check in instructions. We didn't receive any so we went straight to the property but this isn't where the office, its another mile and a half down the road to pick up the keys and property information.

Plussat: Great staff a lot of parking and near restaurants and bars.

Miinukset: N/a

Plussat: Good location.

Miinukset: There are hidden fees that are not listed in the fine print. Staff claimed they were but they were unable to show us. You will pay a lot more than listed in the deal. Rude staff and they never gave us any pool towels. Only had 4 bath towels and two washcloths for four people. Tried to call the front desk and answering machine claims they close at 4 pm and we checked in at 3:30. Not helpful. The Stairs make it tough with luggage and kids. Hard to swim at the rough waters and rocky beach.

Plussat: Location

Miinukset: Having to go to another hotel to get combination for room entry and no one available

Plussat: I liked the location, the room was prepared other than temperature, the view was nice of the local small beach. Its within walking distance to Breakfast and food. You do have an Ocean View which is actually amazing. Late night Check In phone system worked fine.

Miinukset: We had a family of 4, which is pushing it in this condo, and there was only 3 pillows on the main bed and one pillow in the closet for the sleeper. The room was very warm, musty, and took half the night to cool down. We traveled 12 hrs coming in very late and just wanted to crash. Not comfortable at all. In this price point I don't expected recently refurbished or much in decor but I always expect to get a good nights sleep and expect it for my family too. Extra pillows are very inexpensive, as low as 3.00 a piece at Walmart, just replaced in my own second home. I always have two per person as a rule of thumb. This and having the room temp down would have changed my whole review.

Plussat: Location was nice.

Miinukset: This property lists things in its ad on booking that were not provided, such as wifi and phone. Both were NON-existent. When I enquired about that, I got the run around, and no one was on site or reachable to assist me with that. Worst of all, they then have the gull to charge me usd 786, vs usd 520 as agreed on booking.com. I am launching a complaint and an equiry into to this shady place! All this mess ruined my vacation and just left me extremely frustrated.

Plussat: Great location, overlooking a small beach, and only a short walk into the town. Well equipped apartment.

Miinukset: Cant think of any negatives.