Meliá Kuala Lumpur

The location of the hotel is great, within the shopping belt of Bukit Bintang area and a short distance away from KLCC. We arrived around 5pm and the second room was not yet ready as we requested for connecting rooms. However, we were happy to see the recently refurbished rooms. Rooms were spacious with simple yet stylish design. What made a difference to our stay were the staff - 2 particular staff stood out during our stay. Faysal, one of the housekeeping staff who was working on our level made our stay pleasant and comfortable even though we were told the hotel is running at 98% occupancy. He kept our rooms (Room 221 & 222) tidy and always ensure we have sufficient bottled water and bedroom slippers. Always very polite and serving us with a smile. Another staff, whom unfortunately we didn't get a chance to ask for his name is the porter. He was very accommodating to help us transfer our luggage to our transfer pick-up point, thank you for that!

We felt the hotel breakfast can be improved. Compared to other hotel breakfasts we had in Kuala Lumpur, there was a lack of variety and food were generally cold. We hope to see more pastries. The ones we had were cold and hard. The coffee was delicious though.

Room,location and breakfast

Nothing serious some small maintenance issues