Traders Hotel Kuala Lumpur

This place is all about the location. It has stunning views of the towers.

It's a little dated in parts. Mini bar prices are extortionate. Sky Bar is nice but pricey

View as usual was brilliant + The Manager of the Lounge was an amazing guy - we highly appreciate your service - you made our stay pleasant ! Breakfast was nice , even thou we just ate at the Lounge and can not comment for the regular breakfast.

We spend our honeymoon back in this Hotel 2016 and decided to come back after 3years. We booked 2 nights and we booked the non refundable rate. They did not charge our credit card before ( as it is usual with the non refundable rate and how it is done in all other hotels !) . Upon the check-in they blocked a ridiculous amount on our credit card and did not allow us to pay right away. The room was a disappointment ( we booked The Suite with TT view , the highest possible category ) as within years the furniture looked scruffy and worn out to the maximum ! It did not feel like back in 2016. Anyway, we made the best of our stay. Due to some circumstances we had to stay one extra night and we went to the reception to ask for the best option. Not like everywhere else in the world the rate for direct booking with the Hotel was cheaper, nope it was a rate offered to us that was twice as high as on bookings and agoda. And than the lady at the front office simple said we should book through bookings and than go back to our room as the computer system needs up to 3 hours to receive a reservation and we should come back and see what will happen. Thanks for the non existing service and help ! After we booked another room category for the extra night as our former ( the suite ) we needed another 10 min to explain everything again to another staff member. As we had a morning flight and had to leave at 6am we decided to go with the standard room without breakfast booked through booking.com . Upon this whole process I wanted to pay again for the full 3 nights but they denied my request and allowed me only to pay for the first 2 nights in the Suite and blocked again my credit card for the extra 3rd night. Thanks again for nothing ! Very quick at blocking credit cards and very useless in offering assistance or help. I am curious how long my credit card will be blocked ;)