V'la Heritage Hotel Kuala Lumpur

please do more variety of meals. location is good. the place is quite and entirely beautiful place to stay.

The night shift staff is very lazy and rude. He rather want to sleep than helping and assist us.I booked 2 rooms for 4 nights but no housekeeping service.

Staff there was ok but i don’t like this area its too loud for me.

The area many pubs around it’s too loud for me.

Nothing

The toilet full of inscet cocoroach

Good location for exploring the city Standard breakfast for the price

Unclean - bathroom floor mat and bed sheets were dirty/had stains, had to ask for new ones Noise - we had a room on the front of the property and were kept awake till the early hours of the morning due to loud noise and music from the nearby clubs WiFi was extremely poor

breakfast is bad everyday toasted bread , small sausage , egg and orange juice not fresh , and breakfast its written from 0730- 1000 but the breakfast is late 0730 am its not ready yet .

i dont like the reception staff all male and they are not accomodating , and in the room there is bed bugs