Grand Mega Resort & Spa Bali

Literally NOTHING

Where to start ! The sheets of the bed and the pillow cases were so dirty it had makeup on it and smelled terrible, we asked for a quite room and we got the total opposite! They gave us a room next to the staff lift where all the trolleys staff and guests pass through (unlimited flip flops entertainment) , the room is not sound proof , the shower curtain opens to the hallway?! The scent they use for “cleaning “ is super strong and weird, the bed super uncomfortable, room full of mirrors (up down sides ) and doesn’t feel safe as many of these mirrors has cracked! The check in staff was probably the only Indonesian person i met that was actually Rude , took him ages to check us in and when we complained about the dirty sheets and the noise didn’t bother much, just handed us over to house keeping. Conclusion this hotel should NOT be advertised as 4 stars and is not worth any penny .

None

Rooms are spells with deodorants This room for temporary lovers affaires not with family stay for holidays.

The pool area looked great but we weren’t able to try it due to checking out 3 nights early because our room was extremely unhygienic.

- Bed sheet/pillows had stains all over them, we had to sleep on top of the sheets and lay towels over the pillows - Bathroom had a lot of mould in at least 3 different areas - Toilet seat very dirty/stained - Requested to check out 3 days early due to very unhygienic room, was told we would be able to receive 2 nights out of the 4 for a refund but after speaking with our agency that we booked through they made me aware after leaving that the property stated they only told me they would refund 1 night this was incorrect and not we we were told before having to leave and move hotels! Very unsatisfied and would not return....

the bed was good

i got the very last room & it was very creepy. we even got disturbed at night. housekeeping wise, not really clean. maybe if you get the room near the lifts, it wont be that bad!