The Ritz-Carlton Langkawi

The interior of the villa is impressive n the staffs is vr efficient and helpful...

The food is not up to our expectation, the breakfast selection is not much and the food is very average.

Everything! I am a frequent traveller and this is one of the best hotels I ever stayed in. You really can get away of it all here and take time to relax and rest. The whole resort and the rooms are extremely nicely decorated and clean. The staff does everything to make your life extremely comfortable. We enjoyed the whole experience so much!

Nothing.

Landscape and Food

They should pre arranged the buggy during check-in but they didn’t. I have waited 20 minutes before they can send me to the room. During check out, at 12.00 pm the called my room as a reminder I have to check out soon - they wanted to send down the buggy at that instance. Normally at 7-starred Hotel they rather ask if we need extended time for check out. I told them I am leaving now but they did not arrange for my taxi. I called the Manager to tell him that he can do better so guest won’t feel been kicked out of the room at 12.00pm. Totally understand that we need to observe 12.00 pm checkout. Arrangement of taxi should be done during the first call - they kicked me out of the room, called the white Manager to manage me and what he can say that my complaint were not valid and he doesn’t even know who the hell is Horst Schultz is? - he is the co-founder of Ritz Carlton and emphasize about letting guest taking time during check out - he mentioned few times in his book. I was expecting more from the people there but it was poor, not acceptable.

Beach villa was amazing, staff was super friendly

We visited for our honeymoon and loved everything about this hotel! The rooms and facilities were beautiful and the staff friendly and attentive - the service generally was exceptional. The breakfast was great and the food and drink we had were excellent. It really is a stunning hotel and perfect if you're looking for luxury and a quiet place to unwind.

It's not the cheapest, but it's worth it!