Vista Mar Beach Resort and Country Club

beach

old room, need to upgrade.

View and pool....the rest was poor and well below what I would call resort facilities.....nice bed and nice hot shower....

Inconsistent food ...all food prices add tax...or 2 coke on menu 180 pesos...billed 224.17 for the two cokes...tax.....getting anywhere requires taxi or private hire car...costly as 100 pesos charge prior to taxi fare....also very best squatters village..not safe to walk at night.....food and service better at SOTO GRANDE...and better value....pool and view great...balcony suitable for 1 person only....wood surround in bathroom rotten and fallaning apart.....breakfast included...but offering very poor 1 day buffet next just played....they call this ala carte...not the same offering....capacino or latte coffee is black coffee with coffee mate creamer....booking dot-com should review this resort again as not worth the monies..the place needs to be updated....water stains in reception....broken tiles in pool..sharp edges in lounge area....health and safety....omg

room was spacious; there were 3 swimming pools (except only 2 were operational); beach was just infront of the hotel; staff were accommodating but needs more training and supervision to improve service and treatment of clients.

the whole facility is dated. It has an 80's feel or rather it was probably constructed in the 80's and has not had no major upgrades since then. the resort needs a lot of physical and service improvement - from the service staff, function rooms, toilet/bath, rooms, amenities, lobby, restaurant, etc. reservation system needs to be upgraded and made more efficient. i booked at booking.com but needed to confirm my reservation with the hotel. i called the front desk (the number at booking.com) and was told they cannot confirm my reservation (with booking.com) and have to call another number (not the one listed in booking.com) to confirm my booking!!! why????...it turns out that the other number which handles the reservation, apparently handles several other hotels/facilities, and is under a single management/administration. this took me awhile since they only have one number and the reservations office handles at least 3 other faciiities (so you can just imagine the wait for the call to come in and get answered). no airport shuttle - for a tourist facility that caters to foreign visitors and has been in operation during the boom years of Cebu to foreign tourists, this facility does not have its own airport pick-up service. there are public transport/taxi that you could get in the airport but having a hotel shuttle service not makes it a 'welcoming' feel for the guest, specially first timers and not familiar with the language/culture, but also a sense of peace and security because you will have no hassle going to your hotel (even if there is an extra fee charged but shouldn't this be FREE anyway??)..nonetheless, I have to make separate arrangements with the hotel for a private vehicle to collect me at the airport (with all my baggages in tow). this was a hassle for someone travelling alone with several luggages. at the front desk - there are no bellhops.

2 star hotel with 5 star price

verry run down