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Plussat: "Yeah everything was good flight timing was very accurate I loved their service"
Miinukset: "Hotel or a waiting area should be arranged in case of flight delay"

Plussat: "The staff was very friendly was nice trip"
Miinukset: "The food was not great"

Plussat: "Decent seats. Good amenities for a long flight - entertainment, pack with toothbrush/mask/earplugs/socks."

Plussat: "Attentive and friendly crew, leg room"
Miinukset: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."

Plussat: "Crew was good"
Miinukset: "Tvs don’t work. Uncomfortable seats"

Miinukset: "It was all good"

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Miinukset: "Nothing"

Plussat: "Yes very"
Miinukset: "Nothing"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "Helpful,courteous and efficient"
Miinukset: "Wifi was hard to connect"

Plussat: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Miinukset: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."

Plussat: "Food and entertainment was fine."
Miinukset: "Crew was not very organized or helpful. Need more training/experience."

Plussat: "Nothing"

Miinukset: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."

Plussat: "US airlines should model Qatar. New plans with exceeding long courtious staff who are happy to make your flight as comfortable and pleasant as possible."
Miinukset: "The food was actually very good, nothing was an extra charge and the flight attendants were wonderful. US airlines should really do a better job!"

Plussat: "Staff was excellent"

Plussat: "all nice"
Miinukset: "nothing but avoid bread"

Plussat: "I loved the service. All of the attendants were really nice and helpful."
Miinukset: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."

Plussat: "Service and food"

Plussat: "QR528 landed in Chennai at 01.50 hrs IST on time was out of plane in 10 mins and then the endless wait for my baggage after immigration check, being a Indian citizen no issues but was able to collect my baggage at 3.02 hrs Doha - Chn flying time 3.50hrs, baggage collection 50 mins, its bizzare & absurd"

Plussat: "Overall services"
Miinukset: "Checking in was very lengthy and boring. More check in counters could ease the situation."

Plussat: "Seat was comfortable entertainment was nice food was excellent"
Miinukset: "Nothing"

Plussat: "Love the service, love the crew!"

Miinukset: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"

Plussat: "Seat features. Extensive beverage and food menus. Great IFE system"
Miinukset: "Had to flag down crew for pre-departure beverage and hot towel. They are usually more attentive"

Plussat: "Entertainment"
Miinukset: "They re issued my boarding pass Doha, for Dallas flight and gave us the last seat on the plane, even though I chosed the seat at the time of booking. Food was ok, but when we asked for the chicken they didn’t had it. It’s an international flight of 15 hours with food shortage???"

Plussat: "Very comfortable flight and crew"
Miinukset: "The plain was very old."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "I am taking Qatar on all international travels when possible."

Miinukset: "Some crews are not accommodating."

Miinukset: "The boarding process was strange, with one guy directing several different zones to stand in line, people not cooperating and just overrall not very organized."

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Miinukset: "Dely to time"

Plussat: "Punctuality"
Miinukset: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."

Plussat: "Friendly staff not delayed excellent safe travel"

Miinukset: "Boarding this flight consisted of minimal organization on the crews behalf, the Gate's security machines were off, people scattered everywhere with not enough seats to fit everyone. When entering the gate (with security machines turned off keeping in mind everyone has already passed general airport security and is only trying to enter the gate. Staff would direct passengers towards an attempt at creating a boarding queue. Once passing the gate doors and walking towards the queue directed by staff, it seemed to be a normal occurance to have another staff memeber shout at you and redirect you another way. Getting scolded by gate employees and requested to remove all electronics turn them on and being requested to remove most clothing items at the gate while everyone is watching with security machines off while only selecting a few passengers seems to be a regular occurnace in Doha & with Qatar Airways. People standing all around, no queues were initiated by staff, instead staff would push through passengers to get to the front instead of propretly annoucing the boarding through an intercom. No matter how loud staff was screaming their sounds were drowned out by the passengers which turned boarding a full translatlantic flight into a chaotic scene. Once on the flight I noticed the headphones provided were broken, I politely requested a new pair...from 3 different employees...which took over 20 mins to replaced. Qatar Airways prides itself on quality unfortunately as an economy passenger I have yet to experience any of that other than when it comes to good on flight entertainment."

Plussat: "food and courtesy of the staff"
Miinukset: "nothing"

Plussat: "Crew"

Plussat: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Miinukset: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."

Plussat: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."

Plussat: "I enjoyed the staff"
Miinukset: "The screens were old school and I HS a hard time getting it to work Also the sleep mask I received had sticky stuff all over it when I opened the package."

Miinukset: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."

Miinukset: "My overhead light didn't work, my tray was broken, my headset was faulty (they replaced it on my 3rd request, my luggage didn't appear on the carousel for 1 hour and 50 minutes."

Miinukset: "pizzaafan@yahoo.com"

Plussat: "Comfortable and easy"
Miinukset: "Departs in early morning"

Miinukset: "There was no water in the flight's restrooms"

Plussat: "The attendants were very courteous"
Miinukset: "The seats were too cramped."

Plussat: "I loved the customer service from check-in to landing. I also loved the fact that there was plenty of food, and especially liquids provided frequently. What a delight it was to fly with Qatar."
Miinukset: "As hard as i try i cannot think of anything. Keep up the wonderful work. One rarely experiences that kind of service."

Plussat: "The crew was good, not much as it was a red eye, but they were friendly and helpful"

Plussat: "good service, nice staff, confort ok"
Miinukset: "food can always be improve but overall ok"

Plussat: "Could not take flight and could not get refunded"
Miinukset: "Refund money"

Miinukset: "One really bad movie."

Plussat: "I liked the comfort of my location and seat"
Miinukset: "No wifi on a over 14 hour flight is ridiculous in this day and age. They didn't have wifi on both my flights. I would think twice before flying an airline so far without wifi."

Plussat: "Crew were friendly and premium economy seats were spacious and comfortable"
Miinukset: "Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders."

Plussat: "Friendly crew. Nice plane."
Miinukset: "Can’t think of any complaints."

Miinukset: "terrible food - poor entertainment system with very mited choice - flight delayed as always"

Plussat: "The crew was hard working, food was ok"
Miinukset: "Line up for boarding as well as storaging of our carry-on could have been managed better"

Plussat: "All gud"
Miinukset: "Extra things like toothpaste etc must have been provided to all"

Plussat: "same as previous answer"
Miinukset: "same as previous answer"

Plussat: "Comfortable enough on board. Good service."
Miinukset: "Late out and inbound. Dirty Airbus plane outside. Needs a good scrub!"

Plussat: "Awesome everything from the food to there people was first-rate."

Plussat: "Smooth and hassle-free flight arrived on time despite taking off almost 30 mins late."
Miinukset: "None."

Plussat: "On time ..."
Miinukset: "Seats were too small! No personal hygiene kit available in long flight .... bathroom faucet was not clean. Some stewards and stewardess were not helpful but some are. I asked for help but one stewardess did not respond but one did help and was helpful. Ground crew were courteous and helpful."

Plussat: "The headline says it all!"

Miinukset: "Couldnt get the lazy flight attendants to bring me a drink. I asked twice for a Coke Zero."

Plussat: "Staff very professional"
Miinukset: "Touch screen not working, no entertainment on entire flight"

Plussat: "same"
Miinukset: "same"

Miinukset: "I d have liked if they had served refreshments/drinks immediately after boarding. Although I had dinner, the flight is like 1AM so a light snack would be appreciated. toilet cleanliness was an issue...the toilets were out of toilet paper."

Plussat: "Upgraded to business"

Plussat: "Not much, quick though"
Miinukset: "Plane is old, seats are terrible, hard awkward, strange seatbelt clunk of foam plastic, food was horrible, never saw the crew, it was hot, needed water has to go track it down, it was an overnight flight so not all the crews fault"

Plussat: "I love the food, service and comfort I want make sure to fly with Cathay Pacific in my future flights. It’s all excellent! And I will probably recommend it to my family and friends."

Miinukset: "the person in front of me just laid down his seat for almost entire flight which made me to have no rooms people are switching seats without letting flight attendants to know. This is not fair for other customers"

Miinukset: "The rush at lay over to get to the next plane. No time even for just a cigarette, before the long flight to NYC."

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "On time."

Plussat: "N/A"
Miinukset: "Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight."

Plussat: "Boarding was orderly and efficient, the polar opposite of the mad rush that can sometimes happen when cabin crew don't take charge of the boarding order. Crew were courteous and multilingual. Leg room felt a bit better than average for an international flight. Food was very tasty. The inflight entertainment selection and screen quality was excellent."
Miinukset: "They managed to run out of the Western breakfast option (which I did not want anyway, but many British tourists had to make do with yoghurt and fruit due to unfamiliarity with congee). The entertainment system is controlled by touchscreen only. An elegant solution that is simple to keep clean, but you get tired of holding your arm up at eye level."

Plussat: "Kind staff, decent food"
Miinukset: "Ridiculous baggage policy! Only 30 kg total baggage allowance when ALL OTHER AIRLINES ALLOW AT LEAST 40KG, AND MOST ALLOW 46KG! WHY IS CATHAY SO STINGY?!"

Plussat: "food was awesome. the seats were pretty comfortable. the in-flight crew were always so helpful and smiling. there was quite a collection of movies to choose from which is nice."
Miinukset: "The ground staff at the departure lounge were most of the time chatting or walking in circles and chatting. Also they were not as organized nor as accomodating than expected. Kinda shows a lesser level of professionalism than the crew in other countries."

Plussat: "One of the better airlines for a reason, great overall"

Miinukset: "Poor leg room, very tough for a tall guy"

Miinukset: "Row seat is tight"

Plussat: "Being executive platinum has its perks even when not flying AA but a one world partner early boarding and an attentive flight attendants."

Plussat: "Short trip"
Miinukset: "No leg room"

Plussat: "Smooth, delay-free travel from take-off to (smooth) landing on the tarmac! The pilot has some skill to make it like a gliding landing without bumps!"
Miinukset: "Cathay Pacific does not participate in TSA PreCheck."

Plussat: "Quick flight"
Miinukset: "Do not allow families with children to board first My entertainment system did not work"

Plussat: "Helpful crew"
Miinukset: "Cramped seating. Very little leg room"

Miinukset: "Omelette with chicken stil bland."

Plussat: "The food and service"

Plussat: "Everything was good"
Miinukset: "Food. Need veggies"

Miinukset: "Hurried and chaotic boarding. The only downside to an otherwise great experience."

Plussat: "The service and quality are absolutely OK, the airline is awesome!"

Miinukset: "Really uncomfortable seats"

Plussat: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
Miinukset: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."

Plussat: "I liked the smothered flight and the management of time that the crew implemented"
Miinukset: "The food was almost not edible . I would feel guilty feeding it to my dog"

Plussat: "Terrific first class and business club in Hong Kong. Great flight crew. Everything else also excellent. Keep up the excellent work."

Miinukset: "Lost bags. Stranded in Sri Lanka in sweatsuit worn on freezing plane. Cathay has no agent in airport to speak with...must communicate through local airport personnel, who have no information, nor authority to help. Cathay wouldn't track down bag or deliver in readonable amount of time, so we had to go back next day at midnight when nxt plane arrived + hope bags were on it. We were shocked as crew was so organized getting us (people) to connecting flight in Hong Kong. Woman met us at gate and personally led us to connection gate. Only a few gates down in same terminal. In case you're curious: not that we expect Michelin star dining, but the food is dismal. Some of the worst airline food ever. It's like pure sodium + tastes very much like the aluminum can it surely came out of."

Plussat: "Extra leg room upgrade, was well worth the cost. Bathrooms were kept clean by the staff on a 15 hour flight."
Miinukset: "Could not get bottled water between meals and ,apparently an USA regulation, could not bring bottled water on the plane for an international flight into the u.s."