Hotel Sercotel Cristina Las Palmas

Great Location if you want to stay in Las Palmas. Room was quite tidy and big. The assortment of soaps and hygiene products was a pleasant surprise.

The hotel is a little outdated, the breakfast is average at best and our initial contact with the staff was dissapointing. When called and asked for directions to the parking we were told by the receptionist that we should type the street name in our GPS and that he doesn’t have time to explain it to us as he has to deal with another client (mind you that access to the parking is anything but logical at first). In any case not acceptable by a 5* hotel.

Good location at the beach, nice view from the room balcony. Spacious room. Excellent breakfast buffet. Friendly and helpful staff.

Some rumbling noises on Friday and Saturday late night (including early hours). Possibly derived from a disco (The Ocean) adjacent to the hotel. It was too vague to complain about it but since our room was on the 6th floor it would be wise to enquire if your room is on lower floors.