Rooms Make yourself at home in one of the 30 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily. Amenities Treat yourself with massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Business}, Other Amenities Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Property Location With a stay at Hotel Costa Las Ballenas in Las Terrenas (Playa Bonita), you'll be steps from Playa Bonita and 15 minutes by foot from La Iglesia Beach. This beach hotel is 3.2 mi (5.1 km) from Haitian Caraibes Art Gallery and 3.9 mi (6.3 km) from Punta Popy Beach. Dining Enjoy Italian cuisine at Resort Costa Las Ballenas, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Mandatory Charges You'll be asked to pay the following charges at the property: Deposit: USD 200.00 per stay We have included all charges provided to us by the property. Optional Charges Airport shuttle fee: USD 180 per room Crib (infant bed) fee: USD 32 per night Rollaway bed fee: USD 32 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 8:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:Monday - Sunday: 8:00 AM - 8:00 PM This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Service animals not allowed Only dogs and cats are allowed Maximum number of pets per room 1 Pets allowed (no fees) Pets cannot be left unattended General instructions No elevators Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Professional property host/manager