Golden Nugget Las Vegas Hotel & Casino

The pool area and restaurants

The old Carson Tower and the church bell

Not good

The furnishings in the room.

- Our room was in between an ice machine in the elevator so it was very noisy - there was no soap in our room, the bathtub did not drain, the phones had dead batteries so In order to call down to the front desk for service we had to use the speakerphone. - We tried to order a movie but the TV picture was fuzzy and sound did not work. - when I called down for service the only recompense offerred was a flimsy $50 F&B credit that was not applied upon checkout so we had to attempt to call the desk again. - All of these things together with the fact that everybody feels like they can smoke pot up and down Fremont Street have changed my opinion of that area entirely Needless to say, we won’t be back.

Dated and needs better cleaning.

Loved being in the center of downtown and walking out to Fremont street. Also when playing slot machines had a great waitress who kept a drink in my hand at all times. That was perfect. My kids (8) and (14) liked the water slide through the shark tank. Even if the overall pool was small.

Front desk person didn’t want to give me a room with two beds even if my reservation said so. Told me that was wrong. You want to argue with me, or apologize and try to fix the mistake? Her “fix” was to give me a smoking room. Yuck. The only options for multiple beds is two double beds. For older kids or adults sharing a bed, This makes for cramped sleeping. The room looked like it needed to be vacuumed. Very small bathroom. There was small hairs in the bathroom sink. Rust in the shower, and the tub drained slowly as well.

Need to be more organized and customer oriented

Location, poker tournament pool fish tanks

Staff at front desk wasn't helpful. Overbooked from what I reserved. Was told no kings available i could upgrade to a suite at my own expense. First room was not comfortable and not clean. Obliged to pay extra for suite. I felt there was no reward for play at table games. Drinks took a while limited selection. Probably won't stay there again. Buffet was sub par.

Female night manager was rude and very unhelpful