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Hotelli kovin ruuhkainen, välimatkat pitkiä. Henkilökunnan palvelualttius ei vastannut 5 tähteä.
Mahtava paikka, hienosti suunniteltu ja sisustettu!! Loistelias ymparisto. Ilmastointi hyva, paljon kaikkea tehtavaa. Kokemus mahtava.
Suuret huoneet, hyvä sijainti, perus Amerikkalainen yliystävällinen, mutta tyhmänpuoleinen henkilökunta.
I really loved the room and the hotel! Almost nothing to complain. Pools were really nice. Plenty of shops if you want to do shopping. Really big and comfortable bed. 3 televisions in the room. Automatic curtains. I recommend this hotel to everyone! It would have been nice if there would have been a hairdryer in the room. Every cheap motel has hairdryers, so why this 4-star hotel does not?
Great location on the Strip. Free self-parking (but going away soon). Much of the hotel is in a state of disrepair. The are renovating, but it tends to look like lipstick on a pig. The walkways and casino floor are unappealing, and the structure just had that tired look.
The rooms were pretty tiny, not even enough space for luggage storage. Windows were probably not cleaned for a week and extremely dirty to actually see the strip. The casinos just smelled of body odor, old carpets and smoke. Uninviting! Oh then there was the buffet. Stale sushi, driest chicken steak in the world, then there was the canoli that would have been great if I had a dog cos they are the only ones who could stomach that bad food. Overall it was a bad experience for the "resort" fee they charge. Not much really other than that the staff were very nice.
Not enough outlets in the room nor were they convenient. A coffee maker would have been wonderful. Getting coffee in the morning was extremely inconvenient.
Nice fitness center and spa, overall very clean presentation. Friendly staff. No swimming pool, pool under maintenance - come on guys, get the job done in a week or less. Strange "toilet water" smell in hallways and elevators. Over priced food - can see these prices Caesars, Wynn or Bellagio but not TI.
Plug , we charge phone other bed don't have one . You have to charge away from bed .
Location BEWARE! MY FRIEND WAKE IP WITH MANY BIG SPIDER BITRS IN THE NECK, THE STAFF WAS UNRESPONSIVE, WE FILLED A REPORT THT IS HANDLED BY AN "EXTERNAL" COMPANY. WE HAD 4 ROOMS, SOME DAYS THE ROOMS WERENT CLEANED WHEN WE RETURNED AT 8-9pm
Decent value. The staff was super nice, especially Angie, one of the casino floor cocktail waitress, she was the best! Check-in and check-out were a snap, All in all it was a pleasant experience. The rooms are decent, The location on the strip is good, It's cool there is a CVS in the hotel. I've stayed a nicer hotels, but then again, you get what you pay for. I would stay here again. Our waitress at Senior Frogs... she sucked.
Nice place. No coffee maker in room. Buffet was expensive ($35 per person).
I found it very confortable, the location was great
Cleaningness, easy access from rooms to casino, and restaurants. Resort fees not necessary especially when the pool is closed.
The rooms were nice and clean. The bed was super comfortable. I didn't like that a staff member told us we could book our 2nd night the next day for a cheaper price but when that time came around, the price tripled! If she didn't know what she was talking about then she shouldn't have said that. We weren't given any discount or anything for her mistake. Oh well.
Cost and location both great!! Older outdated rooms, smaller then most Vegas rooms but doable, no couch or anything
Quick, efficient check-in. Was offered a special offer to upgrade to a suite for an extra $75. Very quick valet parking services. Rigid check-out time
Needs a makeover
Very expensive, expensive resort fee with no coffeemaker, charges for TOUCHING the mini bar, no access to a fridge, horrible smoky environment.
My sister had a room, or friend had a room and then my fiance and myself had a room. We checked in late and they offered to put all of us in a suite for an additional $100 plus we all had to pay a 35 resort fee. We thought it was a good idea so we could all hang out together but come to find out we were blessed with hearing the elevator the entire time. We also found hair in the shower. Other than that, the staff was friendly and the location is great. Food at the 24 hour restaurant there is not worth the price.
Only part of the entire stay that was positive was the Operations Manager finally coming through after having complained 4 times about my room and it still not being resolved. Housekeeping was an absolute joke. Leads me to believe that there is no communication between front desk and housekeeping. First night I check in, got a room with two queens. Almost jumped in to be to notice a big urine stain on the sheets. Thank God the second bed was clean so I slept in it. Oh did I mention the clump of long black hair on the ice bucket. Reported the issue the following morning and the girl removed the resort fees for two nights only to come back that evening to find the issue still glaring at me in the face. Reported the issue the following morning to the same girl I talked to the prior morning and this time all she offered was to remove one more nights resort fees (apparently as issues escalate the process to resolve the issue is to make the customer less happy). Much to my surprise I found the issue yet unresolved that evening when I returned to my hotel room. At this point I was thoroughly disgusted, what else wasn't cleaned in my room prior to me checking in and during my stay I wonder. Having found the issue unresolved I marched down to the desk to talk to someone that would give me more than a "We have done the most we can do" speech. I asked for a manager who too while apologetic had his hands bound with what he could do. When I asked him to go up to my room and see the issue for himself he informed me he had no idea that issue was unresolved for three days now. Eventually he pulled some strings and got me a ticket to a show and $50.00 credit for dinner. I work in the service industry and know that what most customers want is for the issue to be corrected and to some extent to be taken care of. After my first day that's all I wanted, I didn't ask for any money (company trip, company expense) so how hard is it to acknowledge a breakdown somewhere in the system, apologize and take care of the issue.
Loved the experience at Mirage Hotel. Very friendly crew, great room and great restaurants. Whenever I come back in Vegas I am definitely staying at Mirage again.
There was almost no in-room amenities like tea/coffee/bottled water... Also, parking is not free... Finally, resort fee is extraordinarily high...
Did not like how they sneak in the resort fee charge
The bed and pillows were very comfortable. The sink drain was off the track and "closed" I fixed. The shower - the ring at the top kept sliding down to the shower head. The radio/alarm did not work. Lack of consideration for other patrons - sexual sound could be heard through the wall, the drunks yelling/swearing in the hall in the wee hours of the morning. No room in the refrigerator for any "leftovers" - it was filled with liquor, water so that there was no room for the leftovers I had.
Clean, friendly staff, location, tram to treasure island Paying for parking, Resort fee during the winter, no coffee makers or microwave in the rooms
Spacious room Nickeled and dimed; parking is not included, no soap in the hotel bathroom, three street tacos chips and a water cost me $21. This is rediculous. No $5 blackjack, had to leave to find decent gambling. Resort fees, but resort closed due to weather.
Location, amenities, restaurants Main pool area closed for renovation
Express check in/check out kiosk was great and easy to use. Staffs were helpful and friendly. We stayed in room 12041. The drainage at shower panel was not that great. Towels in the room were dirty and the room carpets has stains on it.
Rooms were nice and clean. Great location Poor cell phone reception in the lobby
Updated, cute, trendy rooms. Great view. Clean room. High roller was awesome! Small shower, no bath tub.
Easy to get around to other casinos, hotels, shows, restaurants and bars. Price was very affordable for what you get. I've stayed here a few times now. Easy check in process at kiosk. Not a ton of slot machine variety. Compared to other casinos in the area, the casino floor is set up in a weird way, does t flow very well and there isn't a fun variety of machines. I soend half the night finding something I want to play. I ebs up going to other places near by instead.
It was clean at least. Overall terrible. I rarely review places negatively if at all but this was rough. First of all, a pain to get to from the strip. The location was bad. I was charged $35 to check in an hour early, then I was given 2 double beds as a solo traveler even though I booked a king. Then my room which was on the same floor as the spa had some weird elevator access issue. When I finally got back to my room, which faced the pool, they had a bright light that flashed directly into my room and the curtains didn't help much. Finally they were blasting loud music until past 11pm when I was staying for work and had 6am meetings. I absolutely do not recommend this place. I've stayed at most hotels on the strip, even the Excalibur was better than this. Stay away. I probably should have complained and gotten things changed, or let them know how bad it was at checkout, but when I was out all day working I just didn't have the energy to deal with it and was in too much of a rush.
The room was newly renovated beds were comfortable nice tv bathroom was nice the spa was great virtual reality game up front was fun we were in tower 3 which was kinda confusing to get to but not really a big deal after the first trip to the room.
This is a strange place. Escalators that take you up too far so you have to go down stairs with your luggage. Nonsensical layout. Bizarre architectural choices. All that being said, the place gets the job done and there is no arguing that it is memorable. No real complaints, just be prepared to be confused trying to find your way around. Also watch out for panhandlers hanging out in the lobby. One guy tried to give me a certificate for a free bible.
Hotel room and lobby was clean and updated. It was centrally located which was a huge plus. The hallways were dim, dark, and poorly updated. They kinda seemed dirty. Also, the signage was very poor. It took us 20 minutes to find our hotel room.
Location. It's on the strip so it's within walking distance of some great sights and the Promanade has a great selection of eateries. Price: It was relatively cheap for a hotel/casino that boasts that it is the newest on the strip (even though I know it was just a remodeled Imperial Palace). Noise: Our first night of my birthday vacation was spent in a room on the 8th floor across from the elevators and just outside of the parking garage. Between the car alarms and the noisey elevator we got little to no sleep. If the windows weren't old and thin and the walls weren't so paper thin this wouldn't have been such an issue. We requested to move rooms early the next morning and were moved to the 18th floor. Service: After getting settled into our new room we decided to take an afternoon nap to catch up on sleep we didn't get the previous night. During this nap we were awakened by a hotel staff member entering our room unannounced with some type of clip board or tablet. He promptly realized the room was occupied, cursed, and left. We chocked this up to having moved rooms and lack of communication on the staff's part and went about our vacation. At 3:30 the next morning we were awakened by a Guy Feiri restaurant ad that left a message on the answering machine, then it immediately called back and rang several times until we picked up. I called hotel staff downstairs to be directed to who I could complain about this to and was told to wait until 9am when that restaurant opened to call them. I called downstairs when we awoke later that morning and talked to another staff member who said he would contact the restaurant and the marketing department but was offered no compensation for now 2 nights of ruined sleep and was never given an update on the status of that complaint. Entertainment: We decided to try to salvage this experience by playing their slots periodically. To give you a little back story, I lived in Vegas for several years and we visit several times a year. These slots were the tightest slots I've ever played. We would put our money in and would win a couple of very low amounts before watching the rest of our money drained with no entertainment whatsoever. We ended up going to other casinos for this entertainment and had better experiences. Overall this hotel/casino seemed to be the driving force of negativity trying to ruin our 3 nights stay for my birthday vacation. Had it not been for the experiences outside this location our vacation would have been completely ruined. We will never again stay at The Linq.
Great for the money. Clean, comfortable, and good design I couldn't find my soap in the bathroom for my hands. Not sure if they forgot it or they just expect you to use the body wash, but there is a soap dish, so I'd assume I just didn't get any bar soap.
All staff was very helpful and friendly. Hotel was very clean.
We always stay here when passing through Vegas. The beds and rooms are extremely comfortable and always fit a great price!
Hotel is in poor shape, rooms are not clean. Front desk staff is horrible but the AGM is a very nice guy and helped me relocate to Ceasars palace. I was not willing to waste my vacation. Front desk staff behavior and level of communication skills in English
Great staff. Room was very clean. Nobu restaurant is not to be missed, excellent service there. The wood in the bathrooms has water stains on it. They should have put more varnish or shellac on it if they want wood in the bathrooms. It looks worn and older than it should so it detracted from my rating of the room. TV use is too complicated.
Unique character, modern eclectic finishes. Very nice feel and atmosphere. Location inside Caesars Palace a little awkward.
Very clean and quiet ! The bed was most comfortable hotel bed I have ever slept on. No coffee maker in room, and the available coffee on Spa level is only till 11 AM
location fees for everything
Caesar's restaurants. The first night I arrived, the iron was not working. Three calls and 40 minutes later, no iron. I was told no telling how long it would take. Had to get the manager involved. No change available at Nobu front desk. Had to walk to Caesar's front desk.
This guest did not leave comments about this hotel.
I felt that the staff was great! Very courteous, and very helpful. No coffee cups for left the second morning for us. For a hotel that expensive, they should have a coffee maker in the room instead of a water heater an instant coffee packets.
This guest did not leave comments about this hotel.
Great staff, great location, private and quiet while within the framework of the Caesers extravaganza. Most definitely would return. I became ill on my last day and the staff couldn't have been more helpful. Not one thing!
The VIP service was excellent and the bathroom was gorgeous. View from the room was awful.
Private, amazing service and staff.
The hotel was great, a little smaller than the other hotel's on the strip but this hotel has reasonable food options and is accesssible to the strip right across the street from the Mirage. You couldn't find the hotel parking area. Need better signs or directions to get to the parking lot.
Location is perfect. Room was clean. Cleaning Lady didn't steal, did a great job. Ladies walking the Casino floor were VERY helpful and fun, directing me to the fun games and being enjoyable to speak with. Broke the toilet handle, couldn't flush without some work. Broke the shower handle, couldn't turn off the water without lots of struggle. Casino is aged. Construction. Lady working the lobby was not easy to speak with, not really a fun person, you could tell she was tired of being there.
Everything else. The bathroom sink overflowed from malfunctions.
Lobby hasn't been updated in years but rooms are comfortable and clean. Walk to rooms is much better then larger hotels. Could use a update on gaming and food area. Color scheme has been same for years.
The rooms were nice, had a fridge, a safe, a nice tv, etc. There is construction and you have to park in back. This wouldn't be a big deal if there was a taxi circle- which there isn't. We asked the staff to have a taxi waiting for us at a particular time, and after waiting 10 minutes, we decided to walk to a different hotel to get the taxi. If they aren't going to have a good way to get into the hotel- they need to do a better job ensuring people can get taxis to go where they need to be.
I enjoyed the location of the Casino Royal. It was perfectly situated to all the major hotels. I was able to easily get to a couple of the larger hotels where my convention was being held. I also enjoyed the fact that an Outback Steakhouse restaurant was attached, and a Ben and Jerrys. The Outback Steakhouse provide a great menu and atmosphere for dining. The room was very nice though small. However, it provided all that I needed to enjoy my stay: a fridge, keurig coffee/tea maker, counter space, desk etc. It was very clean too. Since I am not a smoker, having to navigate the casino to get to the rooms made it a bit challenging with all the cigarette smoke. Other than that all was good.
Outstanding staff and customer service. Clean, comfortable rooms. Perfect location on the Strip without the price of a luxury strip casino. The little casino was and food options were good too! One suggestion - Don't book a room on the south side of the hotel unless you want to see and hear the trash compactor at work early in the morning at a neighboring hotel.
Location, small feeling of old vegas! Hard to get a cab around back