Lausanne hotellia

Plussat: It is a palace and I walked away feeling like a princess. Every detail from bonsoir on the first night to final farewell made this an experience to remember!!

Miinukset: Nothing

Plussat: Perfect stay,but book your restaurant choice early or be disappointed! Thanks

Miinukset: Everything! Thanks

Plussat: Service was superior

Plussat: Absolutely everything. Picturesque views, gorgeous rooms, amazing staff. I thought I had died and gone to heaven. This is hands down the best hotel I have ever stayed in.

Miinukset: I couldn’t fault anything.

Plussat: Fantastic hotel and fantastic staff Thanks for the attention and the Nice welcoming

Plussat: The new rooms The bathroom layout The view Asian food selection at breakfast and Japanese restaurant

Miinukset: The color scheme in the halls The Cafe experience is not consistent with the rest Presentation of Asian breakfast at buffet

Plussat: Location , peacefulness , staff , cleanliness

Plussat: Luxury- Location-TRUE 5 Star

Plussat: - Beautiful room - Nice view - Great pool area

Miinukset: The A-S Pic restaurant is a no-go for women. The employees insult women by giving them a children's menu without prices. Women don't even get a real menu! They ruined my evening.

Plussat: Location is excellent, hotel is very nice.

Miinukset: I had my sun glasses stolen by the valet parking. no proper action taken by the hotel management. i met 2 hotel front desk mangers, each one gave me different story. night manger said that the CCTV system not working and they had been having issues with recording for the past one year, day time manger said that there is a black spot they cant check who stolen the sun glasses. i demanded to check the CCTV for the parking entrance to find out who was the employee. it was always promises without any action. 5 days and nothing happened. my opinion, they know who stolen my sun glasses but they dont want to say that our employee did it. another guest had same issue of stolen silver key chain. this was very disappointment for me. I hope this message reach the top management as i demanded to meet the GM, but he was not available for 5 days as per the front desk managers:) regards

Plussat: The breakfast was amazing! The food was fresh, and there was a great deal of variety of hot and cold items, along with excellent coffee. It was served in a large, lovely room, with a terrace and more views of the lake. The entire hotel was beautifully decorated and maintained - inside and on the grounds. We especially loved the terrace overlooking the lake, and had delightful evening glass of wine and light refreshment as we watched the sun go down. The staff were the best trained and most professional of any I have encountered in my many travels. The person who checked us in gave us a personal tour of the hotel and made sure all of our questions were answered. All requests were responded to quickly and with great kindness and courtesy. Our room was large and very, very comfortable. The soaking tub and shower were delightful.

Miinukset: Nothing. We had a perfect visit.

Plussat: Location, building and the view are absolutely amazing.

Miinukset: There was a problem with room service cleaning. We had used dishes left for almost 24 hours in the room.

Plussat: Excellent stuff (especially reception). All services are in time and delivered with the highest quality. SPA is very modern and well done. This place is place to come back.

Plussat: Fantastic refurb and spa was huge. Good variety of bar and dining areas. Will definitely stay again and recommend

Plussat: I had emailed in advance regarding my partners birthday. On checkin they surprised us with a free upgrade and took us to a room where balloons and surprise birthday package was setup. The hotel is the best hotel we’ve ever stayed in

Miinukset: Car Parking is 30chf/day. The hotel is amazing and as a five star is is obviously expensive. This is the only fault however I cannot compare to any other hotel as we only stayed here!

Miinukset: Coming by car it's not simple to get to the hotel. I would suggest to improve indications/descriptions!

Plussat: The hotel was newly renovated but had the charm and decor of an old stately hotel. The views of Lake Geneva were stunning!!

Miinukset: The concierge service was not good. However the folks that worked at the front desk were fabulous!!!

Plussat: Location, roof top, staff and food

Miinukset: Clean of the room could be improved

Plussat: Amazing place

Miinukset: Liked everything

Plussat: Everything from the guys at the door till the room an outstanding hotel with a service oriented staff a very joyful stay and a place to enjoy

Miinukset: nothing

Plussat: Marvelous hotel and location

Miinukset: High price

Plussat: Location, rooms, staff

Plussat: Location, professional staff, resturant, and basically EVERYTHING

Miinukset: Nothing

Plussat: Well appointed and comfortable room with a count and chairs. Located close to the lake boat dock and the tram that goes up to town.

Plussat: The location - right by the lake

Miinukset: Nothing

Plussat: The friendship of the staff members. The location of the hotel.

Miinukset: The bed mattress was to soft and need an immediate replacement. The hotel consists of three major buildings and I thought I will be getting the room which facing the lake. I end up having the last building which is to far from the lake. So it's not similar to the picture as shown.

Plussat: Old world charm with modern feel and polite staff.

Miinukset: No self serve amenities...for example had send out for “laundry” approx. 6 items = $125!!!

Plussat: Just a beautiful place and wonderful staff!

Plussat: Perfect location, the pool, close to the lake in JR prime location of Lausanne, nice room and big modern bathroom.

Miinukset: I would like to have a better option for in room dining and breakfast. The hotel is good but could use more entertainment, eg a lobby bar.

Plussat: The reception was very welcome and she gave us a bigger and more beautiful suite when we checked in. We had a wonderful night. The breakfast was fresh and rich, the cappuccino was very authentic. I hope to see you all with my family next time

Plussat: Excellent location and food! Friendly staff. Only the rooms in the main building are up to date and comfortable. The other two or three buildings have older/old-fashioned rooms. All still comfortable and clean but relatively expensive if you are given one of those. You then really pay for the outstanding location of the hotel.

Miinukset: Strange smell in the lower floor / restaurant level. Couldn’t figure out what that was. Perhaps cleaning products or the kitchen.

Plussat: Very nice weekend in Lausanne and in this hotel which is well located by the lake. Got a swimming pool so great to chill out.

Plussat: Very well located overlooking the lake. Nice big room with excellent connectivity. Underground parking and a nice pool.

Plussat: Sijanti aivan loistava.

Miinukset: Hissi ei toiminut, aamupala oli suhteellisen kallis tarjontaan nähden.

Plussat: We had a superior room on top floor with a great view. Really big balcony (it was raining all the time though...). Big modern room and bathroom. It was a suite but the sofa was the bed for the children. A bit strange being in a hospital building, didn't feel like a hotel but very quiet. Breakfast fine - no hot food but good variety of breads and fruit. Private indoor carpark.

Miinukset: The car park was quite expensive. Also difficult to find because not sign posted. A bit far from the centre and the lake in particular. A long walk back up the hill (but we could have used the metro)

Plussat: The hotel is ideally located in Lausanne, about 200 m walk to the CHUV Metro station. The hotel provides each customer with a free travel card which covers the zones around Lausanne City centre as well as some discounts for museums and shops! The staff is excellent, very helpful and most of them speak English. The breakfast is amazing, lots of choices including healthy food, they have a buffet option for all meals which was the best option for us. The dining area is lovely and overlooks the lake. Overall amazing stay, would strongly recommend!!

Plussat: Room was clean, atmosphere was pleasant.

Miinukset: No problems detected. No fridge in the room.

Plussat: Cleaness, Breakfast, room size. Cost/Benefit

Miinukset: Location us good but no excellent. 3 metro stations from main attractions.

Plussat: Spacious rooms, very modern - good Wifi. Proximity to public transport

Miinukset: Location was a bit far out in a hospital complex

Plussat: We loved everything about this hotel. Clean, great location (close to metro), free breakfast, friendly staff.

Plussat: good location and very clean room. breakfast is simple but good enough for short stay.

Miinukset: room without airco can be quite hot if you arrive on a high temperature day

Plussat: The staff are very helpful especially impressed with the staff in the restaurant, who spoke just a little English, but were very helpful . It was very easy to explore from this hotel and car parking was convenient, however a little expensive.

Miinukset: We found that on arrival to our room that the toilet had not been cleaned properly, we were offered another room and the staff gave us complementary fruit and water. We did not realise that the hotel also shared facilities with hospital patients. This did not make a difference to us, but it come as a surprise to see new born babies in hospital cots in the restaurant, and very quiet.

Plussat: large clean room

Miinukset: Excellent for patients. But lack of ordinary hotel amenities and service. wifi is not functioning well, not good for business. View from my room is not great, just the next building wall.

Plussat: The lake view

Miinukset: Upon arrival, we requested for connecting rooms and a balcony in one of rooms , neither of which were met which was disappointing. Only alternative offered is to upgrade one of the rooms to suite after 2 days with additional 250 CHF per night. Staff showed indifference and we had to sadly accept whether we like it or not because the money was already debited from our card almost a month back and there is nothing we can do. We arrived at 12 pm and had to wait 3 hours for one room and 4 hours for the other room. During our wait, nothing was offered to us neither did staff suggest us what we can do during the waiting time. Honestly the staff treatment felt quite cold, arrogant and had nothing related to hospitality. Finally and after we checkout we were charged 300 CHF without our consent and accusing us of smoking in the room although we did not and were going out of hotel every time for a smoke. We were explained the law and hotel policy at checkin. The clothes and items of smoker in room made the smell and they accused us of smoking after we left. We have filed for dispute with our bank. Very very disappointed experience! Where has the swiss hospitality gone? The hospitality you once taught the world??

Plussat: Absolutely beautiful location right on the lake and we stayed in one of the turret rooms which was lovely. The swimming pool and gardens area was really quiet and relaxing, almost like our own private area! They dog Ronnie was treated like a king, he could go anywhere and had his own bed and bowls. I'd highly recommend the food in the restaurant and it had a good variety for plant eaters.

Plussat: Beautiful setting and comfortable room. Delightful and very helpful and polite staff. Very good breakfast

Miinukset: Although a lake facing room we couldn't see the lake from our bed as there was no window facing the bed

Plussat: Everything

Miinukset: Nothing

Plussat: The location is great as it is next to the lake and the metro. Wonderful view from our room and comfortable bed and linens. Staff was very accommodating! Spa and outdoor pool on site!

Plussat: The location was perfect, right in the centre but maybe a little on the busy side outside, the building is stunning with refurbished high standard room. Breakfast was very good. Bed very comfortable.

Miinukset: This was a real treat yourself booking for one night on our road trip. The room was very expensive for the small size but I guess you pay for the views, however our room views were out of small windows high in the roof so didn’t really feel we had value for money. They closed the pool sadly as it had an algae issue and although offered use of another hotels pool it just felt a disappointment. I’m not sure the pluses outweigh the minuses.

Plussat: Beautiful location on the lake and close to the Olympic Museum. Really big spacious room in a classic design.

Miinukset: Although great location by the lake, had to generally take the tram up the hill to visit restaurants etc.

Plussat: Great property. Great breakfast

Miinukset: Not enough servers in the restaurant.

Plussat: The location is gorgeous and convenient! Restaurant 57 is a delight. The staff is warm, friendly, and very professional.

Miinukset: The water temperature in my shower varied unpredictably.

Miinukset: The room was not comfortable and the air conditioning broke in the middle of the night

Plussat: Erinomainen palvelu.

Miinukset: Kovin kallis.

Plussat: Great location, very nice staff, nice restaurant

Miinukset: -

Plussat: Good view of Lake Geneva from the room.

Miinukset: Shampoos & Shower gels were not replaced daily.

Plussat: Room is spacious, comfortable and clean. All amenites are of expectation. Great breakfast and helpful staff.

Miinukset: Carrying a luggage may need some energy to pull uphill even its location is in a walking distance.

Plussat: Very competent and friendly staff. Central location. Comfortable bed.

Plussat: Room 212 - Good size room with air conditioning and a small balcony with a (partial) view of the lake. Comfortable bed and the room was very quiet (in fact one of the best hotels I ever staid at when it comes to quietness). Very close to the train station and metro line going down to the lake. The reception provided free travel pass for the duration of our stay.

Miinukset: The bar was closed by the time we got back to the hotel (11pm on a Friday night) which was a bit disappointing for a hotel of this size). Breakfast room was absolutely heaving when we got there at 9.20 so had to wait for a table to become available.

Plussat: Location is good WiFi excellent

Miinukset: Breakfast - too small space in restaurant , uncomfortable for people to sit , crowded around food stands , need to ask waiters for extra cup of tea or coffee Garage space is too tight hard to park car

Plussat: Great location for exploring Lausanne, especially with the free travel pass from the hotel.

Plussat: my son's flight was cancelled but the hotel were very kind and allowed us to cancel the room free of charge.

Plussat: A relatively easy to find hotel. It’s a 20 minute downhill walk to the lake and a tough slog back! The city itself is about a 10 min walk in the opposite direction. The hotel itself is spotlessly clean. I paid 25CHF to park the car in their underground car park. The hotel is located next to a busy road and whilst we could hear some traffic noise, we were on the 4th floor, so it was not an issue. There is a lovely outdoor garden restaurant behind the hotel and although a little expensive, saves trailing around looking for somewhere to eat. The breakfast was very good indeed, lots of choice, high quality and have as much as you wish to consume. The staff on the front desk were always very helpful.

Miinukset: I am not a fan of over the bath showers, a separate cubicle would have been better for me.

Plussat: Super clean. Great breakfast.

Plussat: Miellyttävä tunnelma vaikka jonkun mielestä tyyli voi olla vanhanaikainen mutta minusta kivalla tavalla. Kätevä sijainti junamatkustajalle keskustassa ja lyhyt bussimatka rantaan. Hyvää kahvia ja ihan ok aamupala. Ystävällinen palvelu.

Miinukset: Kova hinta mutta Lausannessa ei varmaan kovin halvalla voi yöpyä.

Plussat: Rauhallinen ja hyvä sijainti hyvien kulkuyhteyksien välittömässä läheisyydessä.

Miinukset: Hotellin aulasta puuttuu minibaari tai kahvinurkkaus tai automaatti, josta voisi noutaa kahvin tai virvokkeita illalla.

Plussat: Great room, convenient to train station. Friendly and clean

Miinukset: Nothing

Plussat: Great location. Excellent breakfast. Friendly staff

Miinukset: Nothing

Plussat: The staff were very friendly and helpful. We loved the view from our balcony overlooking Lake Geneva.

Miinukset: The bath tub was a bit hard to climb into because it had a high wall.

Plussat: Great view of Lake Geneva from 4th floor balcony. Room was spacious.

Miinukset: Location was uphill from train station, and down the hills from most of the town center. Would have chosen to stay farther up the hill if I'd been familiar with Lausanne. Towels were a little ragged.

Plussat: Breakfast was ok

Miinukset: Climb from station to hotel. Very small lift in the hotel. Room not very clean.

Miinukset: No tea / coffee making available in room. Had to go to reception for them to make for you.

Plussat: Location and hotel itself (including staff) ist very recommandible. We (familiy) had a lovely room with balcony. Breakfast ist super, lots of everything, especially the Bircher muesli - never had a better one! I would book it again.

Miinukset: the booking confirmation showes CHF 422 and EUR 387, when we payed (1 week later) the receipt of payment showed 409 EUR for CHF 422. I couldn't find out (and the receptionist couldn't tell me) which price will be taken from my bank account (EUR or CHF).

Plussat: Lovely large room with balconies and lake view over the town. Close to the main station and mid way between lower and upper town. Free local public transport included with the stay.

Miinukset: Be nice to have local wines in the mini-bar (I arrived after shop alcohol sales ended at 8pm)

Plussat: Ideal location near public transportation, very clean, helpful staff, nice breakfast.

Miinukset: Nothing.

Plussat: The location was good, and the property was clean and quiet.

Miinukset: The staff was not that friendly or helpful.

Plussat: Sijainti oli loistava. Hotelli sopivan viihtyisä kivalla paikalla.

Plussat: All great

Miinukset: Needs air con

Plussat: Sijainti

Miinukset: Ei ilmastointia

Plussat: The location was great.

Plussat: A room that faces the Lac Lamen

Miinukset: A small amount of free seasonal fruits should be provided. Additional sachets of tea and coffee should be provided, without charging extra. A lower rate of breakfast for in-house guests

Plussat: Bread and fruits were fresh and plenty I drink 500cc chocolate milk in the morning which I could do

Miinukset: I like to watch all the quiz in the evening but the television didn't work well, surely only our room.

Plussat: The room was noisy at night - other peoples air conditioning units it sounded like. Also, only one sachest of coffee provision iis mean!

Plussat: Location is excellent. Close to the lake as well as to the metro station. Reasonably priced.

Miinukset: No air-conditioning which can be a problem during the summer. My room faced the street so it was quite noisy.

Plussat: Wonderful lakeside location with great views from rooms upstairs facing Lake Leman (Geneva). Try their restaurant as dinner is amazing, albeit a little pricy.

Miinukset: Some road noise with windows open.

Plussat: did not do breakfasts

Miinukset: Room was noisy in back with trash work going on some nights Desk clerk didn't know there was a Thai restaurant around the corner

Plussat: Aamiainen monipuolinen ja herkullinen. Hotellin sijainti loistava.

Miinukset: Too hot

Plussat: Very close to train station. Check in was fast. Room was small but had what was needed for a 1 night rest.

Miinukset: Couldnt find the temperature control, which is next to the bed but not visible

Plussat: We decided to stay in Lausanne because of la Fête des Vignerons. The hotel is close to the main train station and to the metro (next to the hotel). It’s our second time here.

Plussat: The location

Miinukset: The stuff wear not helpful The breakfast was limited Always they are out of stuck I ask for extra below they don’t have The parking is not available

Miinukset: No comfortable seating in the room. Two side chairs were poorly designed.

Plussat: Good location.. near the metro and carpark..

Miinukset: No issues as such .. WiFi was a bit weak in the room ..

Plussat: Great room AC! Coffee machine Location a few steps from the train station and 'metro'

Miinukset: all good

Plussat: From Europe standards room was ok

Miinukset: Iron cord was pealed so you can be electrocuted. Only one glass for drinking water. Bit over priced

Plussat: Despite the fact that the hotel was very nice and clean, we wouldn't go back for the bad service and treatment from the staff that we received

Miinukset: We traveled with a small kid in the night and we were told there were a parking space and a bed at our arrival. We had to wait 1 hour to receive finally a bed for our son. The staff was not helpful and nice.

Plussat: Hotellihuoneen moderni tyylikkyys viehätti.

Miinukset: Aamiaishuone oli epäviihtyisä ja astioiden kolina kaikui liikaa. Siellä palvelu oli kireää.

Plussat: Nice and clean; simple but just needed for a 1 night-stay. Good location, easy walk from train station.

Plussat: The hotel is beautiful, especially the view from the restaurant. The room was clean, but nothing extraordinary. Not too many people, super quiet.

Miinukset: When we came for the breakfast (there were 30 min more before the end), most trays were empty already and nobody expected to fill the out.

Plussat: Upeat näköalat aamiaishuoneesta kohti järveä ja vuoria. Hotelli on siisti ja tyylikäs. Sijainti erittäin hyvä lähellä rautatieasemaa ja metroasemaa. Turistikeskustaan pääsee metrolla tai kävelemällä. Myös järvi kävelymatkan päässä.

Miinukset: Liikematkalla aamiainen olisi hyvä olla osana varausta. Tämä ei valitettavasti onnistunut.

Plussat: The room was clean and comfortable and quiet. Everything worked well. There was even good light for reading. The hotel was next to a Metro station and a walking distance from the lake. Excellent location. The ticket for public transport provided by the hotel and the excellent location meant that we did not need our rented car. The staff were very helpful and pleasant.

Plussat: The room is beautiful.

Miinukset: The front lobby looks really outdated. But great value for money.

Plussat: Great location right next to the subway, and hotel provides free subway pass. Room was spacious and comfortable. Refrigerator, AC, nice bathroom supplies, staff speaks English.

Miinukset: No ramp at hotel front entrance so you much carry luggage up several steps. Bathroom shower makes it nearly impossible to NOT get everything soaking wet with overspray.

Plussat: Great location and offered a ticket for free use of metro during our stay. Very comfy bed too.

Miinukset: Bar closed too early.

Plussat: Location and staff very helpful in sorting out some problems with our room.

Miinukset: The cooked items on the buffet breakfast were rather tired.

Plussat: Room was nice and location was good

Miinukset: That you had to pay for parking

Plussat: Charming traditional hotel close to Metro and within 5min walk to lake

Plussat: Location

Miinukset: Room was very small with a very small space between the beds and the wall and only one person in the bathroom at a time. Not like the photos! Air con was poor and when asked, they said that was as god as it gets. Although it was set on 17, it never was lower than about 23c especially at night. Parking was 15 CHF a night and breakfast 25 CHF so beware!

Plussat: Great hotel at very central location. It is between the lake promenade and the old city. Very convenient. The metro station is just in front of the hotel.

Miinukset: Nothing

Plussat: Beautiful

Miinukset: Nothing

Plussat: Excellent location - right opposite the train station and close to tram/bus. Complimentary transport cards were so handy. The staff went out of their way to make us feel welcome and although our room was not ready on arrival, they upgraded us to a nicer room to compensate for this. They also kindly let us eat our picnic lunch in the dining room while we waited for our train.

Miinukset: The pillows didn't provide enough neck support.

Plussat: Staff and location

Miinukset: No thing

Plussat: His location

Miinukset: It's seems a little bit old he needs a renovation

Plussat: Stuff

Miinukset: Old and noisy

Plussat: Sijainti erinomainen. Kaikki toimi. ystävällinen henkilökunta. Hyvä aamiainen.

Plussat: Fitnes-sali ja sijainti

Miinukset: Minibaarissa vain vettä

Plussat: Location

Miinukset: They are not clear with guests

Plussat: Location excellent, friendly staff, very quiet.

Miinukset: Nothing to dislike. Rather than the hotel breakfast we went to supermarket in ouchy for supplies and glorious picnic spot by the lake.

Plussat: As our room wasn't ready, so we were given an upgrade to 5th floor with a lake view. Easy to catch the train, with the railway station across the road. As the weather was hot the air conditioning was great to have.

Miinukset: The fridge was very small but we managed.

Plussat: everything is very good! Hope to come back.and stay here again.

Plussat: The breakfast buffet, the location for travellers with the train and near the metro. The kindness of the persons of the reception.

Miinukset: The dirty carpet in the room. It is a pitty becaise all the rest of the hotel was perfect.

Plussat: Sijainti ja henkilökunta

Miinukset: Edellisen asukkaan roskia jäänyt huoneistoon

Plussat: Reception was very helpful.

Miinukset: NA

Plussat: The whole environment was great.

Miinukset: The restaurant at the hotel was rather limited and not of the best quality. Just ok for a convenient bite.

Plussat: Location, space, cleaness,hotel style

Miinukset: Breakfast was 20 francs.

Plussat: Very nice, modern and quiet hotel event it is near the road. Very big parking place. Very kind staff on reception desk especially Mina very helpful, polite and a really nice person.

Miinukset: We booked only one night so it was a perfect hotel for us.

Plussat: Location. Late check in available. Very comfy bed.

Miinukset: We found it extremely strange that a hotel with an aquarium attached provides single use plastic water bottles in the rooms and other single use plastic in the bathroom..... hmm..... save the oceans???? Bizarre... someone in control needs to seriously look at that. Bad promo! Leaking bathroom shower door due to dirty and broken seal on the bottom of the door. Late check in at 11.30pm, left at 6.45am. 12 chf parking fée on a Saturday night-Sunday morning. Thought this was expensive when we’d already paid 120chf for the room.

Plussat: New hotel, spacious restaurant and lobby

Miinukset: The hotel is located at the edge of the motorway. This might be noisy; we stayed in the weekend so it was OK. The room was very hot so we had to sleep with an open window.

Plussat: Very good location for our purpose, at the city border but collocates with a Subway Park&Ride, easy parking, very quiet, friendly, clean, modern and nice design decoration. Nice terrace.

Miinukset: All good!

Plussat: Cleaned hotel with ok facilities.

Miinukset: Unacceptable that at 2.00pm the hotel restaurant is closed (not even a sandwich!!!)

Plussat: Clean, nice Staff Simple rooms

Miinukset: away from the city no shopping, Restaurants around the place you depend on the Metro if you are not travelling by Car

Plussat: Location, room with bathtub and breakfast!

Miinukset: The late check in time and it’s a bit expensive.

Plussat: Great staff, good location and good transport to the city

Miinukset: Room had no air conditioning and was a little uncomfortable as the outside temperature was high

Plussat: Staff was caring

Miinukset: Key is attached to a huge thing, which makes it impractical

Plussat: Staff and front desk employees were exceptional.

Miinukset: A little further away from the event we attended than we wanted, but close to a bus stop for ease of travel.

Plussat: Nice staff, room is small but clean and cosy. The location is a bit far away from the city center, while there is a bus stop nearby, where you can take bus for 8mins to the train station. They also offer free transportation pass which was useful.

Miinukset: The breakfast can be better. There is no air conditioner but only a fan, so the room is a bit stuffy and you have to open the window for fresh air.

Plussat: good location, good staff

Miinukset: problematic wifi, once the soap disappeared other times the glasses after a cleaning the room.

Plussat: It had a perfect location, really close to public transport. The breakfast was delicious. The rooms were spacious and clean. It had an elevator and we could store our bikes on the hotel. We really enjoyed our time here. The staff was very kind too, I do recomend it!

Plussat: Very clean. Excellent helpful service from the front desk. Bus pass provided made travelling around simple. No air conditioning in cheaper rooms ( I didn’t mind as I had the window open but people should be aware ).

Plussat: The location. The receptionist Lisa very helpful

Miinukset: No airconditioning made it hard to sleep

Plussat: Nice staff, comfortable and good transport links.

Miinukset: The rooms could do with decent air conditioning, it was just a very noisy plug in unit.

Plussat: Good location, nice staffs, they are really friendly and helpful. And breakfast is wonderful.

Plussat: Good location, within walking distance from the most important spots in the city.

Miinukset: This place is extremely expensive for what it is. If you really have to stay in the center of the city than you may have no other choice, but if you can, would recommend staying on the outskirts. We arrived early and parked the car and paid for the parking. Drove out for dinner and when we came back there was no more parking available. We then had to park the car on a public parking which was more expensive and really far from the hotel. It makes no sense, when we had already paid for the parking, to loose the spot.

Plussat: Location, Facilities & breakfast very good

Miinukset: Someone of the staff on the first day, she was not good in service manner .

Plussat: Reliable, dependable product - comfortable room with satellite channels and kettle.

Miinukset: Leaky shower door

Plussat: Sijainti hyvä, ilmastointi hyvä ja paikallisliikenteen liput.

Miinukset: Aamupala ei kuulunut hintaan.

Plussat: Ok

Miinukset: Nothing

Plussat: Reception unfriendly at the check in lack of information!

Miinukset: Staff

Plussat: The hotel was very clean and the staff very professional. The hotel is also very close to the train station and the metro station.

Miinukset: Everything was fine.

Plussat: Location

Miinukset: Very expensive for what it was

Plussat: Room & bathroom good. Good breakfast. Friendly staff, laid back reception. Beautiful city.

Miinukset: No tea/coffee facilities in room. Location quite far up hill from train station & waterfront so research public transport options before you get there!

Plussat: Cleanness

Miinukset: Nice to have a fridge in a room

Plussat: Nice room, staff and location

Plussat: Great location, near the train station. Lovely large room.

Miinukset: Nothing

Plussat: Comfortable room with three beds, proximity to railway station, helpful staff, pleasant atmosphere.

Miinukset: Expensive breakfast and dinner menu.

Miinukset: The view from room 234 is a shame for a 4 stars hotel. The rest was good

Plussat: Lots of choice

Miinukset: Nothing

Plussat: Erittäin hyvä sijainti keskustassa aseman lähellä.

Miinukset: Wifi toimi välillä vähän heikosti. Kylpyhuone oli hieman epäkäytännöllinen, esim ei kunnon koukkua pyyhkeelle.

Plussat: Location is ideal - 100 m from the raiway station, and you jump instantly into the city centre. Hotel is comfortable and well organized, just night shifts do not care too much proactively about the customers and their night comfort.

Miinukset: If you have windows oriented to the street, expect that sleep is not guaranteed. I have experienced two nights (Thursday and Friday) continuous screaming and shouting of drunked idiots passing the hotel towards the railway station.

Plussat: Location a short uphill walk from the train station with a Geneva lake view

Miinukset: House cleaning could have been a little bit more meticulous

Plussat: - central location - rich breakfast buffet

Miinukset: - room on level 1 without nice view - dark hair on the bed and bathroom ground

Plussat: The view to the central courtyard was nice Location was great The room was modern and spacious

Miinukset: The room had a stain on the carpet floor The breakfast buffet was less than expected

Plussat: Good location

Miinukset: Hugh price

Plussat: Location next to railway station. Design of room

Miinukset: Steep walk up to hotel.

Plussat: They could accept early check-in if any room available and offer the 2-day traffic tickect, which was convenient for us to have sightseeing.

Miinukset: Need metro or bus to be there or you can be exhausted from the slope. No air con.

Plussat: View of the cathedral was incredible. Worth it for the view alone

Miinukset: No A/C in the room. It was hot and even with fans it was rough. The towels were more exfoliant than comfort.

Plussat: I love everything from this hotel. Breakfast is an awesome and good view of Lausanne bridge from the morning. The room is amazing with the view of the city and town. Also accessible to public transport, especially train and metro (1-minute walk). There is small mini bar which serve for you to enjoy in the room.

Plussat: Staff was nice and helpful. We were given a local transit card when we checked in, and M2 metro stop is right outside hotel door. Located right in City Center so very convenient to walk to shops, restaurants, cathedrale, Park Mon Repos. Lovely rooftop breakfast room. Room was very clean with comfy beds, and it has a little fridge so we could keep some snacks.

Miinukset: Saturday night party crowd/street noise was loud until at least 2am, making it rather noisy to sleep with window open (we were on 5th foor)

Miinukset: Ilmastointi puuttuu joten huoneessa oli todella kuuma vaikka ulkona oli viileää. Kesällä voi olla tuskaista?

Plussat: Clean, comfortable and excellent location.

Plussat: The location of the hotel is excellent! It is surrounded by restaurants. The train (Metro) is just outside of the hotel entrance. Staff are very accommodating.

Miinukset: Carpet is a bit dirty. There's splashes of red wine (hope it is) on the ceiling which is disturbing. No parking on the hotel.

Miinukset: I am shocked that I paid almost 200.- for a room next to the trafic light, very noisy and without AC. What a shame...

Plussat: Location. Very nice breakfast

Miinukset: Asking for money in email upfront, when I'd booked to pay at the hotel.

Plussat: Paikka oli täydellinen! ☺️ Hita oli vähän liian kallis mutta on se ju Šveitsi!

Miinukset: Aamiainen oli vähän köyhä. Isompi valikoima. Enemmän vaihtoehtoja.

Miinukset: There was no ventilation and no AC. Had to open windows to air the room. But when you open the window, it is VERY loud outside, since the hotel is right on the road. Too loud.

Plussat: Proximity to tram, restaurants, shops

Miinukset: Cleaning staff did not clean hotel two days in a row and was not proactive enough to check rooms. However, The receptionists/front staff were all friendly and kind.