Lausanne hotellia

Plussat: Service was superior

Plussat: Our stay exceeded expectations. As well as the expected opulence, what really surprised us was the friendliness of the staff. The dinner we had in the Beau Rivage brasserie was also outstanding. Highly recommended!

Miinukset: Nothing!

Plussat: The hotel overall was splendid, staff were amazing, restaurants are excellent

Miinukset: Not a thing

Plussat: The new rooms The bathroom layout The view Asian food selection at breakfast and Japanese restaurant

Miinukset: The color scheme in the halls The Cafe experience is not consistent with the rest Presentation of Asian breakfast at buffet

Plussat: Service was exceptionally great. Staff made you feel at home, paying special attention to our 20th wedding anniversary. The room was nicely decorated. The restaurant (Anne Sophie Pic) was truly amazing for its food and service. Great compliments to their staff!

Plussat: Luxury- Location-TRUE 5 Star

Plussat: Overall experience. Great location

Miinukset: Nothing

Plussat: Great breakfast, friendly helpful staff, really nice swimming pools, very close to lake swimming and boats and walks

Miinukset: All was good

Plussat: The Reception will provide complimentary passes for the Metro & buses. We took the Metro up 7 stops to the Old Town of a look-about and walked back down. Not for the faint-of-wallet so enjoy your stay, you deserve it.

Miinukset: To find fault is very difficult...but I managed...the mirror steams up in the bath room if you run your Jacuzzi tub too long! The solution would be heating a small segment of the mirror to keep it clear.

Plussat: Location

Miinukset: Unfortunately the bath had hair in it

Plussat: Everything was excellent

Plussat: Beautiful hotel, view of the lake, lovely room with a big bath. Classy hotel.

Plussat: The rooms are spacious and very modernly furnished. The staff is really friendly and very responsive when you need anything.

Plussat: Very helpful staff

Miinukset: Breakfast could have been better

Plussat: Facilities, service, room, location

Miinukset: Nothing..all perfect..great location in heart of Lausanne

Plussat: Well worth the walk up the steep hill from the station. We'll appointed, very comfortable rooms. Decent breakfast

Plussat: Very clean and comfortable, lovely bed. Tasty breakfast options, fresh and local produce.

Miinukset: This is my second stay within a month, it was just a little less spectacular than the first stay. Check in lady was new, not really telling us everything. In the room on the fifth floor, there was no creamer for coffee, no sanitary bags.. these did not appear also for the second night, no refills

Plussat: Very friendly staff, smooth check in and check out. Room on the fifth floor had a nice view on the roofs and cathedral. Breakfast with nice choice

Miinukset: A full-figure mirror would be nice to have.

Plussat: The property exceeded our expectations. The location is excellent — only one metro stop from the train station. The room and bathroom were nicely decorated and equipped. There was adequate space so neither the room or bathroom felt cramped. There were good quality coffee and tea facilities in the room. The breakfast while not overwhelming was good quality and tasty. The staff were helpful and accommodating — they readily agreed to a late check out and as my partner was running in the Lausanne marathon, the hotel offered him the use of a room so he could shower after the run. This was a pleasant surprise for us. The staff were really relaxed and pleasant. We really appreciated their service. I have no hesitation in recommending this hotel.

Miinukset: Nothing!!!

Plussat: The efficient staff, especially Ms. Jana Ebener. She is fluent in French, German and English. Every time I spoke with her, she showed passion in her work. Breakfast was excellent as well. The bathroom, though only with shower, was super clean. The beds were comfortable, definitely not sunken in the middle of the mattresses. I was a bit confused, why this property was only rated for 3 stars.

Miinukset: Some of the USB sockets were not working. It was a pity that we couldn't check in early in the morning, especially after a 20 hours travel time. We did notify the property in advance, but were also aware that it might not be arranged.

Plussat: Excellent location and food! Friendly staff. Only the rooms in the main building are up to date and comfortable. The other two or three buildings have older/old-fashioned rooms. All still comfortable and clean but relatively expensive if you are given one of those. You then really pay for the outstanding location of the hotel.

Miinukset: Strange smell in the lower floor / restaurant level. Couldn’t figure out what that was. Perhaps cleaning products or the kitchen.

Plussat: The rooms were comfortable and spacious, excellent location and the staff were always very helpful and welcoming!

Miinukset: Nothing it was a great stay!

Plussat: Ihanat huoneet ja hyvät sängyt ja peitot. Allasalue siisti ja viihtyisä.

Plussat: Amazing Isola Bella, a little gem of at hotel on this beautiful isIand.

Plussat: Perfect location, right at the lake!

Miinukset: Sound insulation with upstairs room was not optimum

Plussat: Sijanti aivan loistava.

Miinukset: Hissi ei toiminut, aamupala oli suhteellisen kallis tarjontaan nähden.

Plussat: Very nice place.

Miinukset: Overpriced breakfast.

Plussat: The property is well located, close to the lakeside with many restaurants within striking distance.

Miinukset: Although I was told my room had been upgraded to an executive room, it was small. I had a lake view from the third floor of the rear building which was furthest away from the restaurant. My room unfortunately was a little dated. Scuffed walls and damp coming thru from the bathroom. The staff were nice however I felt reception was not manned enough and the property had a rather disjointed feel to it. Breakfast was ok. I have had better in Switzerland. Given this has a 4 star rating and is part of an exclusive chain, I was a little disappointed.

Plussat: Wonderful location; heritage building; good-sized rooms with comfy furniture; kettle and fridge. Generous-sized bathroom with shower cubicle and good lighting. Everyone was friendly. We stayed off-peak and found the value for money was tremendous for B&B status.

Miinukset: The only small thing I've said to the hotel was that breakfast on our day#2 felt like the waiting staff were not quite as focused as on our first day and there was a shortage of plates and bread choices (first world problems.....) even though we had asked; so several guests were milling around the buffet area waiting to serve ourselves while others in our respective parties were waiting for us to be able to sit down and eat with them.

Plussat: everything which by mistake I wrote in the upper question.

Miinukset: new hotel with new facilities. very large room and most convenient . close to the metro station which makes everything so easy to reach. great stay including the babies during breakfast.

Miinukset: It was a shared property with hospital, and I would prefer not to share my happy time with people who are suffering.

Plussat: location is very convenient and easy communication.

Miinukset: n/a

Plussat: - Breakfast perfect - Cappuccino delicious - Landscape overlooks beautifully

Miinukset: - Bathroom's a bad smell from the shower - The sofa bed of the blanket is not warm - Egg cooking time is not correct. Not very appetite

Plussat: Everything is great in the room, extremely clean, amazing!

Miinukset: A little bit far from the city centre, but metro is very close and gets fast in the centre.

Plussat: Undoubtedly the best small luxury hotel of the world. The view of the lake from the room was so relaxing. The view of the lake from the breakfast area was so magnificent, we had 2-hour breakfasts. The restaurant has a new chef and their meat is cooked to perfection. Their wine list was amazing - I've never seen so many 2009-2010 Margaux wines in one place. They even offer them by the glass! Bar drinks and food attract people from all over Lausanne. The Olympic museum is only 500 metres away and we could get enough of the promenade along the lake. It goes without saying that bathrooms, staff and service were of the highest level.

Miinukset: Nothing. Believe me, it is impossible to write anything negative about this place.

Plussat: The bed was nice and large. The room was huge and there was plenty of room for two 25" suitcases. There were nightstands and also a table with chairs. The shower was powerful. There was a beautiful orchid in the room. Everything was first class. The location was wonderful, right by the metro yet very quiet. The concierge was very helpful. We had a very pleasant stay.

Miinukset: I wish the breakfast was less expensive, or included with the rooms as it was expensive to stay there. However we were sightseeing so ate at different places in town which was fun, and we don't travel to hang out in the hotel.

Plussat: The hotel it’s just beautiful. The location is wonderful, right in front of the lake and across of the street of the metro station and very nice restaurants. The staff is very courteous.

Miinukset: The bed and the pillows are uncomfortable.

Plussat: The Rest and quality of insonorisation . Also the location and excellent service of all personnel members .

Miinukset: For persons that are in a wheelchair, 1 or 2 rooms should be adapted . We know what we are talking about as my wife lost her 2 legs in NY Hudson Bike Path 2017 and since then offently and unfortunately the adaptations for disabled persons are too poor and incomplete though the requests are very common for all, wide doors( room+ bathroom+ toilet) thus wheelchairs cab enter , then Toilets hight at 51 cm, 2 bars, shower seat and enough space to circle around . At Chateau d'Ouchy adaptations for 1 or 2 rooms could be made and this would be a real plus point .

Plussat: Stunning view of the lake. Staff were polite and helpful. Helped us get into town!

Plussat: 1 minute from the metro and the ferry to chateau de Chillon

Plussat: - Very helpful and friendly staff - Nicely designed facilities with a luxury feeling - Very clean - Comfortable bed - Very good restaurant with a top service

Miinukset: - Bathroom was kind of small for a superior room - The tiny shower with a shower curtain (instead of a more modern solution like glass) was not comfortable and did not really fit to the otherwise superior feeling of the room - Coffee for breakfast could be better

Plussat: Erinomainen palvelu.

Miinukset: Kovin kallis.

Plussat: Siisti, miellyttävä ja tyylikäs hotelli, kiva aula, kiva baari ja hyvä ravintola

Miinukset: Hinta korkea, mutta niin se Sveitsissä yleensä on

Plussat: Whole property has a great feeling of space. Large room which even though was street facing, the windows ensured peace and quiet. Staff were super helpful and friendly. Their attention to detail was commendable. Large choice of food at the breakfast buffet. I would highly recommend this hotel!

Miinukset: No complaints – everything was fine as is.

Plussat: Wonderful breakfast and great after marathon service

Miinukset: Room was a bit warm in the night but not a big issue.

Plussat: Breakfast menu was wonderful with lots of choices. Staffs were welcoming and friendly.

Miinukset: They could include more vegetarian item in their dinner menu.

Plussat: Excellent dinner.

Miinukset: Decor is an odd mix of styles. Not uplifting.

Plussat: Rauhallista.

Miinukset: Odotin laadukkaampaa huonetta ja aamiaista yms tuon tason hotellilta.

Plussat: Good quiet location, friendly staff, excellent breakfast

Plussat: Miellyttävä tunnelma vaikka jonkun mielestä tyyli voi olla vanhanaikainen mutta minusta kivalla tavalla. Kätevä sijainti junamatkustajalle keskustassa ja lyhyt bussimatka rantaan. Hyvää kahvia ja ihan ok aamupala. Ystävällinen palvelu.

Miinukset: Kova hinta mutta Lausannessa ei varmaan kovin halvalla voi yöpyä.

Plussat: Room is large. Hotel is classic. Staff is helpful. Close to metro and train station.

Miinukset: It's on the hill! Quite tough to roll all luggages up there. Breakfast is all cold cuts.

Plussat: Very clean and comfortable

Plussat: Rauhallinen ja hyvä sijainti hyvien kulkuyhteyksien välittömässä läheisyydessä.

Miinukset: Hotellin aulasta puuttuu minibaari tai kahvinurkkaus tai automaatti, josta voisi noutaa kahvin tai virvokkeita illalla.

Plussat: The hotel sits at a very quiet street and has a nice garden on its western side. Our room was very good in terms of size (really huge); had a large balcony with a table, 2 chairs and huge planters; and was nicely and simply decorated.

Miinukset: More variety in breakfast is needed. Elevator is too small.

Plussat: Excellent location in walking distance of the city centre (shops, restaurants etc). The hotel is a little old-fashioned, but very clean with exceptionally friendly, helpful staff. Breakfast about average: limited choice of yoghurts, a bit mean on the coffee. Easy parking.

Miinukset: Carpets on the walls. Bath/shower not convenient: difficult to get into for seniors.

Plussat: Sijainti oli loistava. Hotelli sopivan viihtyisä kivalla paikalla.

Plussat: Sijainti

Miinukset: Ei ilmastointia

Plussat: We found our whole stay perfect.The welcome we received and the immaculate cleanliness of our room.The stunning view of Lake Geneva was a sheer delight.For the price it was exellent value.Because we loved it so much we will definitely be returning next April,hopefully for a longer stay. Thank you so much for making our stay so pleasurable,we will see you all April 2020.

Miinukset: There was nothing i didn't like.

Plussat: breakfast was very good with a view over the lake. Enjoyed it a loot.

Plussat: Bed comfortable, sufficient toiletries, very good range of tv channels including BBC 1&2, ITV 2,3,4, good coffee in room. Main reason for booking was close to son's home

Plussat: Great location, great service, wonderful restaurant.

Plussat: Location on Lac Leman, Lake Geneva is spectacular. Walking path along Lake, beautiful. Restaurant at Hotel du Port has excellent local cuisine. Friendly staff and comfortable room. Would definitely re-visit this property!

Plussat: Hotelli sijaitsee kaupungin kauneimmalla paikalla, suoraan Genevejärven rannalla.

Miinukset: Palveluihin nähden kallis, mutta Sveitsin hintataso on muutenkin kallis... Aamiainen oli aivan ylihinnoiteltu. Ilmastointi puuttui, onneksi oli sentään tuuletin.

Plussat: Very nice staff, good restaurant and a nice old style that fits well in the area. It's a place we always wanted to stay in sometime so we were glad to get a chance finally. . The lakeside area of Lausanne - Ouchy where the hotel is located is quite lively. However our room was quite quiet even facing the street. A pass for the public transportation was even included in the price

Miinukset: There was nothing that we did not like.

Plussat: Aamiainen monipuolinen ja herkullinen. Hotellin sijainti loistava.

Plussat: Friendly and very informative front desk. Beautiful surroundings. Spacious restaurant. Closeness to Metro.

Plussat: Great location, comfortable room overlooking lake, friendly service

Plussat: I see this as a good mid-market hotel: I liked the design and feel of the room (less so the reception area). Breakfast selection was very good for a hotel of this type.

Miinukset: Not much that I didn't like apart from the fact that the bed was a single bed. In fairness I had only booked a single room, so I can't technically complain, but I feel in this day and age double beds should be the norm, even for single guests - particularly so in a modern hotel.

Plussat: Location is great, close to train station and metro

Miinukset: Beware of the floor. The 2nd is like a basement. Staff is not friendly.

Plussat: Lovely breakfast with a wonderful view. Good location near train station.

Miinukset: Rather noisy. We were on the first floor and could hear every time someone above us flushed.

Plussat: Great hotel in all its aspects

Miinukset: The rooms are extremely small

Plussat: the place

Miinukset: n/a

Plussat: Modern design and very thing is compact but usable.

Miinukset: Some parts of the room are broken

Plussat: Hotellihuoneen moderni tyylikkyys viehätti.

Miinukset: Aamiaishuone oli epäviihtyisä ja astioiden kolina kaikui liikaa. Siellä palvelu oli kireää.

Plussat: Perfect loction - both 15 minutes walk to Cathedral and to Ouchy quai. Steps away from metro station, 2mt walk from central station. Couple of nice restaurants nearby. Nice design.

Plussat: Rooms were clean and nice decor.

Miinukset: Water in rooms should be free, a bar would be good in reception. The pillows are too soft.

Plussat: The room had a good size and was comfortable. The hotel has a good location. It is very easily accessible by metro.

Miinukset: The breakfast was not good but expensive. Although, there is no possibility to get something else for breakfast near the hotel.

Plussat: Location Cleanliness of the hotel

Miinukset: More machines in the gym Staff didn't make us aware of the Lausanne Travel Card

Miinukset: Sunday best plan ahead as bar and resturaunt closed.....

Plussat: Modern, clean and quiet room

Miinukset: No kettle, coffee or tea in the room.

Plussat: Great personal and perfect connection by car from the highway.

Miinukset: I'd really love to take breakfast, but it was so expensive for me.

Plussat: good bed, spacious room, parking , fitness in the hotel, breakfast was average

Miinukset: I had a very noisy ventilation system in the bathroom and this stayed on the whole night , which made me sleep bad. I told the reception about this the next day.

Plussat: Staff is very nice, the room was clean and big enough. All in all good experience.