Leiden hotellia

Plussat: Reception very friendly and efficient. Bed excellent, bathroom very clean and practical, breakfast excellent. Great stay, as always here.

Miinukset: Nothing

Plussat: Great dutch breakfast, great location to town, hospital and cycling routes

Miinukset: It was perfect

Plussat: The friendly welcome, location,etc

Miinukset: Nothing

Plussat: It was nicely located, near a very nice park, very comfortable rooms, great breakfast, and a wonderful host!

Miinukset: Friendly, clean, wellcoming and spacius.

Plussat: The owner's kindness and how clean the whole place was made the day. In addition, breakfast was great

Miinukset: The third bed is not soft and comfortable enough

Plussat: This was a very thoughtfully designed place that had everything we needed. It was very quiet and easy to sleep. The breakfasts were very nice - fruit, bread, eggs, juice, coffee, yogurt - and we appreciated the shared kitchen. We loved Leiden. It was very central to lots of places we visited but also a very interesting town in its own right. Also loved the walk through the park to get to the B&B. Jan and Wim were great hosts. One of the best places we have stayed.

Miinukset: The weather, lots of rain - but that wasn't the B&B's fault.

Plussat: Room design is interesting, nice and comfortable.

Miinukset: It was tough to carry luggages by staircase to level 2 .

Miinukset: I didn't realise until after booking that check-in finished at 10pm, and that there was a charge for late check-in. This should have been made very obvious pre-booking.

Plussat: The breakfast was excellent. The coffee was superb. The staff could not have been friendlier or more helpful.

Plussat: The overall look of the hotel is very romantic and the hotel has an excellent location. The staff was was very friendly and made us feel welcome.

Miinukset: The rooms could already use a little uplift. The staff and organization were a little chaotic, for example we had to reserve a place for breakfast with exact time but when we arrived there was no table available.

Plussat: Hieno ja siisti huone sekä hyvä palvelu. Melko lähellä rautatieasemaa

Miinukset: Valaistus huoneissa voisi olla parempi.

Plussat: Breakfast was very good, the dining room is a grand hall with loads of space and the staff were extremely helpful. The location could be described as "off centre."

Miinukset: Nothing I can think of!

Plussat: The staff were lovely and accommodation really good, almost perfect. Location excellent. Would definitely stay here again.

Miinukset: Minor point: people in flat downstairs were quite noisy on our last night, but it wasn't a big problem.

Plussat: Clean, good location, friendly staff. Everything was fine.

Miinukset: When I book a place I got one price, in hotel I pay price which is 25€ more than what I got. And breakfast price which is 16.50€ is to much for 3* hotel.

Plussat: Excellent location. No pre-payment. Cancellation at any time.

Miinukset: Bed was extremely soft. Small room. Breakfast variety from day to day was none. Towels were changed although I left them for reuse.

Plussat: Good location great and helpful staff very friendly.

Plussat: Location was good. Did not have breakfast there.

Miinukset: Everything could have been better! - The room size was sooo small. Can't imagine how you can sell that for a family. It should only be for a single person. No amenities in the room. Not even a kettle and complimentary tea/coffee. This is how miser Ibis can be. the quality of beds was horrible. The twin beds were put together for us and they kept on shifting as they were so light (low quality). Overall the experience for the price we spent was pathetic. We are never booking any Ibis property again!

Plussat: Location top! Staff very friendly, good accommodations.

Miinukset: The difference between the 'premium' and 'normal' rooms is close to zero, except the latter are cheaper. The location of premium rooms is on the top floors with a view on the city. However we had a room on the fifth floor (premium) with the next room, exactly the same next to us was 'not premium'. That is a bit disappointing. The rooms are a bit small.

Plussat: Hyvä äänieristys , puulattia eli ei siis kokolattiamattoa ja ilmastointi. Kaikki toimi hyvin. Rautatieaseman vieressä, lentokentältä hyvät kulkuyhteydet junalla.

Miinukset: Huoneissa voisi olla minibaari

Plussat: -sijainti hyvä, rautatieaseman vieressä -siisti

Miinukset: miksi vessassa ei ole WC-harjaa?

Plussat: Hotellin sijainti on loistava, aivan rautatieaseman lähellä. Siisti huone, hyvä sänky. Lisävuode piti vähän narinaa ja huone oli vähän ahdas kolmelle hengelle. Aamupala oli hyvä ja henkilökunta ystävällistä.

Miinukset: Kolmen hengen huone voisi olla hiukan isompi ja pistorasioita saisi olla useampia, jotta kaikki puhelimet ja navigaattori olisi saatu yhtä aikaa latautumaan.

Plussat: Sijainnista

Miinukset: Huone viileä. Yhtään huonetta ei ollut vapaana ennen kahta.

Plussat: High quality matrasses though! Friendly staff and late bar opening times

Miinukset: Rooms were stuffy, might be the carpet. We prefer a queen of king bed instead of the Individual beds, with single linnen they provided as being a superior with king size bed.

Plussat: great location, comfortable, modern, clean.

Miinukset: Hotel charged me an extra night because I used the hotel phone to call a friend 30 minutes away in Den Haag (The Hague). Be careful! DON'T under ANY circumstances use the room phone.

Miinukset: The basement level. Slightly dark.

Plussat: Well placed hotel if travelling by car with plenty parking and choose of bistro or restaurant. Excellent choice at breakfast.

Miinukset: Access from car park to rooms could be made easier to avoid a long trek round. There were doors but some emergency access only and som just locked. The tea and coffee in the room was a bit mean, only enough for one drink and even when asking for extra at reception we only got one more sachet.

Plussat: Very good restaurant with tasty mustard soup and stek. Good breakfast

Plussat: Great menu and tasty food.

Plussat: Fair. However after check out i have been charged for 2 breakfasts each day and this is because i had a double room. I emailed the hotel but apparently in the small print you have to inform the hotel how many guests by email, i needed to travel in an emergency for work, and never see the small print. The bed even though a double room was 2 single beds pushed together and same with the duvets. There is a hilton close by use that!

Miinukset: Been overcharged. Even though its a company booking i still need to justify why there is 2 breakfast and 2x city taxes per day. I also do not like having a 2 single beds when its supposed to be a double.

Plussat: Nice clean rooms jacuzzi in bathroom :) very nice breakfast

Miinukset: We stayed in a good on -1 floor, which was not very pleasant and no one warns you about that:/

Plussat: the restaurant ( staff and the foods ) The breakfast

Miinukset: It would be greatful if the receptionist could smile a little

Plussat: Erittäin siisti huone. Hyvä sijainti. Edullinen

Miinukset: En oikein tykännyt henkilökunnasta

Plussat: Great part of town

Miinukset: Building renovations started in our hallway at 8am in the morning. Very loud at all hours, people stomping up and down stairs, music, talking. Requested double bed but got twin.

Miinukset: Relaxing and comfortable is not what this hotel offers although that is what they advertise. Unable to sleep with the loud noises Thursday and Friday. Saturday, we discovered a problem with a window in the room and management was not willing to come back to the hotel (or send someone) to resolve the issue. The window wouldn't close and it was 2 degrees c outside! Another sleepless night occurred when the electric motor on the window shorted out and made noises through the entire night. We left the hotel after four sleepless nights to find another hotel where we could sleep, relax and be comfortable.

Plussat: Very good location for me as I needed to get to the train station early in the morning. Nice people - rooms were fine.

Miinukset: No complaints.

Plussat: Sijainti loistava, ystävällinen avulias henkilökunta.

Miinukset: Sänkyyn kaatu suoraan ovelta. Tv olisi saanut olla isompi.

Plussat: Fully renovated little hotel. Next to train station, at outskirts of city centre.

Miinukset: Check-in is not 24h. Room was extremely noisy, could not get any sleep, and cold.

Miinukset: very noisy！ cold in the winter without heating. Do not worth the price.

Miinukset: Parking olisi voinut olla lähempänä.

Plussat: Viittaan edelliseen vastaukseen

Miinukset: Ilmastointi ei pelannut.ja sähköjen kanssa oli ongelmaa koko ajan. Esim.jääkaappia ei osattu korjata toimivaksi.sanottiin vain että pitäisi toimia mutta oli käyttö kelvoton. Liian vähän henkilökuntaa. Aamiainen oli vaillinainen jos tuli klo.9.00 jälkeen syömään .astiat tyhjinä.piti käydä sanomassa receptionissa asiasta. Huone oli aivan kadun vieressä ja joka aamu klo.8.00 kasteluauton melu herätti. Ei rauhallinen sijainti huoneelle. Illalla kadulta kuului ravintola väen metakkaa myöhäiseen asti. Sijainti kyllä hyvä ja ystävällinen henkilökunta mutta yksi ihminen vastasi aamiaisesta ja samalla receptionista. Liikaa detaljeja yhdelle. Sisustus kyllä ok. Mutta ilmastointi kun ei toiminut huone kuin pätsi 33 asteen helteessä. Siksi en voi suositella .

Plussat: Hyvä, että pyynnöstä saimme vedenkeittimen. Hyvä, että voimme jättää vastaanoton safety boxiin. Erinomaista oli mahdollisuus tuoda polkupyörät alakertaan. Samoi sijainti ja maisema oli paras mahdollinen. Henkilökunta oli ystävällistä ja avuliasta.

Miinukset: Aamiainen oli kohtuullinen, lähinnä olisin kaivannut lisäksi vihanneksia. Kätevää olisi, jos huoneessa olisi safety box ja jääkaappi, kylpyhuoneessa enemmän laskutilaa. Lattioiden narina ja huono äänieristys häiritsivät jonkin verran, ei merkittävästi. Lukemiseen olisin kaivannut tehokkaampaa valoa ja lähempänä vuodetta.

Plussat: Good location. The hotel had that old dutch house flair, so if you want something authentic, this is a good choice. Spacious room (we had the luxury double room). Nice view from our window. Good breakfast.

Miinukset: One of the ceilings lights did not work. However there were plenty of lighting options in the room.

Plussat: Personnel was nice and helpful, the location great for walking and only 10 minutes from the station. The room was clean and it had everything needed. The corridors were quiet, although I could hear noise from the street. I definitely recommend.

Miinukset: The only meal I had was average, the burger had a not so yummy smell and the salad was quite old. Definitely don't eat here.

Plussat: Wonderful location. I also liked the fact that this is NOT a hotel-chain place. every room is different, antique furniture. Interesting.

Miinukset: The building is old, so various issues come up (like there was no hot water for a short while).

Plussat: The ambiance The reception help

Miinukset: No lift Old bathroom. Stuffy

Plussat: Good breakfast. Good location. Attractive historical interiors in the reception areas.

Miinukset: Decor slightly shabby but not a problem.

Plussat: Sijainti loistava.

Miinukset: Pönttö meni tuukkon

Plussat: The staff are fantastic!

Plussat: The property oozes with character and the staff is extremely friendly. Possibly the age of the property may be a bit of its 'let down' factor as the rooms could do with a bit of update on the decor - quite plain and somewhat 'worn'. However, the location (walking distance to the train station, museums, shopping area and bundles of nice restaurants, and facing one of the canals) and the overall historical vibe of the place make up for it. The good breakfast in a lovely room only adds to the overall good feel.

Miinukset: Room decor could be considered, as could the bathroom toiletries - individual flasks rather than the squeezable shampoo / soap bottle hanging from the wall could add a bit more charm. People with limited mobility should consider the steep stairs and lack of elevator (ask for a room in a lower floor). And if relevant, despite central heating, no air conditioning!

Plussat: room cleaning is OK. Location is OK.

Miinukset: Could have been a little more variety for breakfast.

Plussat: NIce staff, central, close to old town

Plussat: Central Location, very helpfull and friendly staff.

Miinukset: Room extremely small and basic on 2nd floor, without and no elevator.

Plussat: Huone oli suuri, josta mukava näkymä kanaalille. Koirat eivät maksaneet mitään. Wifi oli hyvä.

Miinukset: Hotellin manager oli antanut meidän varaamamme huoneen jollekin toiselle ja majoitti meidät "koirankoppiin" yhdeksi yöksi. Harmitti todella paljon. Hotellin kuvat eivät vastanneet todellisuutta, koska yleisilme oli kulahtanut ja kaipasi remontointia ja päivitystä. Huoneemme katossa oli vesivahingon jälkiä, puulattia osoittautui paikoin riikkinäiseksi muovilattiaksi, ikkunalaudat rikki ja kylpyhuonetta ei oltu remontoitu kuten muissa huoneissa. Hotellia hoidettiin "Youth hostel"- tyylisesti. Aamiainen oli huono, kahvi aivan kamalaa ja huonosti järjestetty.

Plussat: Poreamme ja pääsy terassille olivat mukava lisä.

Plussat: Excellent location. Great and spacious bathroom.

Miinukset: Nothing actually bad. Minor aspect: While the bathroom was very spacious, the room itself felt somewhat small.

Plussat: Great location, nice room and very friendly, helpful staff. Can recommend it.

Plussat: Room was big and cot was provided. Coffee was ok. Bathroom was best part.

Miinukset: Bill not itemised so no idea what I was charged for. Reception and kitchen late opening at 730am but we are up at 6 with baby. No facilities at all other than the room. Pictures make it look grand but rather rundown. Not worth price. Location worked well as central. We were out all day which you would need to be of staying in this hotel.

Miinukset: After a long day out as we returned and wanted to enter our room the key didn’t work so we went to the reception to get it reactivated. But one of the receptionists was pretty loud telling us we have to stand in the very long queue with guests who mostly just arrived wanted to check in. Which meant waiting at least two hours with two sleepy kids only to get to enter our room. I find this completely unprofessional and suggest there should be a desk for checked in guests other than that for checking in and out.

Plussat: Facility this hotels offer

Miinukset: We had room 224, an outside room, annoying was the electrical switch which provide power to all lights, is not switching off or on individually when you only need 1 light to shine, also if one of my children needs to go to bathroom there is a optical sensor which switch on the light automatically, you can't switch the light off or on. So people will be blind of the light.

Miinukset: We went to the swimming pool and sauna, however the sauna was turned off. You had to go back to the reception to ask to turn it on..

Plussat: Aamiainen runsas ja hyvä. Hotellin oma kuljetus aamuin ja iltapäivisin Leidenin juna-asemalle toimi hyvin, muutoin hotelli olisi ollut hieman sivussa.

Miinukset: Hotellia mainostettiin "kylpylänä" jossa hyvä kuntosali. Nämä eivät kuitenkaan vastanneet odotuksia. Allas ehkä 10 x 5 m (syvä pääty 140cm) ja kuntosalissa yksi laite juoksumattojen ja stepperien lisäksi.

Plussat: -The staff was in general very friendly. Anjou upon check in was very nice en professional. -children playground is very good. -wifi was fine -public areas were spacious en clean.

Miinukset: -Special request was not accommodated at all. They confirmed to us that they gonna do a little surprise for our daughter first year birthday but nothing was arranged at all. The whole purpose of our stay was to celebrate our daughter first year birthday. -swimmingpool was not heatedm the water was cold en suitable for babies. -Staff were not knowledgeable about hotel own products. We have to ask three staff at the restaurant itself to know what is the cost of the dinner. Non of the staff had an idea about the menu at the dinner buffet. All suggested to come at 5pm en check it ourselves. -TV services in the room were not good. Keep hanging en most of channels did not work. -very noisy(coz of children playground) -not all the food dishes were labled .. -the biefstuk was not cooked enough. - We were told that there will pizza on the menu but it was not. -due to a private conference the hotel was sooo crowded en messy. You supoosed to segregate between the private events en normal hotel guests. It was very disturbing not to be able to enjoy the facilities.

Plussat: Nice selection of hot and cold food Plenty of time to have a leisurely breakfast Lovely leisure facilities pool gym etc. great fun room for kids very polite staff

Miinukset: Had to wait for our rooms to be ready Staff a little over whelmed by the volume of people in the restaurant in the evening and also in the bar in the afternoon

Plussat: There was an outside smoking area on the top floor.

Miinukset: No heating in the shower room and shower was too hot.

Plussat: Great location, very central to the city centre & Leiden central. Spar supermarket across the road for all the essentials & Sushi! Bed was warm & cosy. The fruit bowl in reception was appreciated. There is a kettle to make tea & coffee but no fridge.

Miinukset: Because of the floor boards in the room & hallways, it could get noisy when other guests were moving around or coming/going with suitcases. There was an offensive smell in the hallway outside the lift the first day ? Sewerage. It was resolved later the second day but came back on the third day. There is no fridge in the room.

Plussat: The hotel looks like a small familiar inn, is quite well located, the staff is nice. My room was big, with lots of windows and comfortable, but I don't know if the other rooms all like that. The wifi works globally fine but it was not enough to watch a movie on streaming. In Leiden it's difficult to find a covered 24h parking for the car but one can easily leave it in the streets that surround the hotel (and pay a 24h ticket on the parking machines). Breakfast was ok.

Miinukset: I cannot say it's an hotel full of charm… it's a bit dated. The toilet in my room was particularly basic.

Plussat: Great location - within walking distance to the train station as well as into the city center. Little supermarket nearby. Also there are some nice restaurants in the area. There is free tea and coffee as well as free fruit in the lobby. I had a room out onto the street, but it was not at all noisy. I attached the view I had from my window. The interior of the hotel is nicely decorated.

Miinukset: There was a Jacuzzi in my room, but it did not work. The water kettle was only halfway functional. They have the option of the room not being made up, but they did it anyhow. I think it is environmentally insane to hand out fresh towels every day.

Plussat: Reception Staffs very nice

Miinukset: The church bell is very loud! Woke me up every half hours

Plussat: Location is good. Not too far from the center.

Miinukset: Just crazy. How can one pay 94 euros for a very cold and tiny room. Terrible beds. Window view is a wall. Very noisy. They had to bring a portable heater. When taking a shower the door couldn’t be opened otherwise the fire alarm would go off. For this amount of money. This cannot be called a Best Western which is normally good. After 11pm no one at the reception. I have traveled all my life but this is the worst experience ever!

Miinukset: Bad smell from the sewer in the room and even worse in the bathroom. Shower water was minimal and drained poorly. Bathroom overall a bit shabby. Fluorescent lights above the bed - not so romantic!

Plussat: The hotel was smart and clean and in a very good location. Staff friendly too.

Miinukset: We had a job getting the room warm enough as it was really cold outside. That said, the receptionist kindly lent us a blow heater until it warmed up (it was a big room!). Breakfast was very enjoyable too.

Plussat: Mukava henkilökunta ja hyvä aamiainen Kuljetus kaupungin parkkipaikalta toimi hyvin.

Miinukset: Huoneissa vähän kylmää, mukava sijainti, mutta kadun puolella olevaan huoneeseen kuului melko hyvin äänet kadulta.

Plussat: A spacious bedroom with a well-equipped bathroom, comfortable furniture.

Miinukset: Internet speed needs to massively improve, websites took ages to load, the whole room had a dated look and feel.

Plussat: Huoneemme oli rauhallinen, ikkunat sisäpihalle. Aamupala riittävä, saimme gluteenitonta leipääkin, ja kahvi oli herkullista.

Miinukset: Olisin toivonut mukavampaa tyynyä...

Plussat: Close to the station, restaurants, town centre, etc.

Plussat: Hotelli on loistavalla paikalla, lähellä kaikkea.

Miinukset: Henkilökunta oli tylyä, ei edes moikannut vaikka käveli ohi. Huoneessa oli paljon rikkinäisiä huonekaluja ja muutenkin erittäin vanha. Huoneet oli kumminkin siivottu hyvin eikä ne olleet likaisia.

Plussat: Location

Miinukset: It's very old. The staircase is very narrow and the rooms are small. Three bathroom is old and the sheets are smelly.

Plussat: Hyvä aamupala, rauhallinen hotelli. Toisessa kerroksessa kiva katettu ulkoterassi. Kylpyhuone siisti, remontoitu.

Miinukset: Huone kulahtanut, ainakin pintaremontin tarpeessa.

Miinukset: Value for money. No alarm clock, or phone charger available for my empty phone, so even though I agreed on wake up service it wasn’t delivered and I was almost late at a morning meeting (slept uncomfortably and woke up on my own, cause my intuition was right not to rely on this overpriced but most basic hotel ever.

Plussat: Conveniently located right in the center of Leiden.

Miinukset: The heater did not function properly in the room. Only after we insisted a lot they fixed it.

Plussat: There is nothing positive of note to mention. I wouldnt recommend anyone stay here.

Miinukset: Broken toilet, mouldy walls, rude and indifferent staff, unreachable line (if you call the front desk you get a taxi service who takes a message and brings it to staff who roundly ignore it), broken refrigerator, unclean smell, unfair room assignment, cleaning staff leaves garbage and supplies all over the stairs making it harder to navigate safely, especially with baggage. I could go on.

Plussat: Excellent location. Lovely quaint interiors. I was pleasantly surprised by the fact that I had a fridge in the room, very convenient in my case. Good choice of room lighting, comfortable chairs, and nice cozy feel. Huge and comfortable bed: that's a big plus!

Miinukset: There was a little confusion with the payment, but the hotel cleared it up when alerted and apologized, so no big issue: these things happen. Also, should it be important for you to need your phone charging overnight and being on the night table, make sure you bring a long cable or an extension cord, as there wasn't a socket near my bed (it could vary by room, though). Wasn't an issue for me.

Plussat: Good an secure parking facilities. Nice host. An great value for money

Miinukset: Nothing

Plussat: The Chinese restaurant eat as much as you like in 21/2 hours for 32.5 euros with a reduction of 3 euros each for oaps

Miinukset: Lack of signage to the hotel entrance. Having to pay before the stay. Breakfast was not impressive for 11 euros

Plussat: Staff was friendly

Miinukset: Room was not cleaned well.

Miinukset: Everything staff were so helpful, buffet was amazing in the restaurant, rooms were lovely and clean

Plussat: It had a reasonable selection of fruit, meats, and breads. Coffee was very good. Liked the apple pie and the bananas were great.

Miinukset: Nothing to complain about.

Plussat: It is the only hotel in/near Boskoop, friendly staff

Miinukset: Sheets/bedlinen dit not fit on the beds, too small. Mattresses too soft. Bathroom clean but outdated

Plussat: Nice and comfortable for family

Miinukset: The toilet its not clean enough

Plussat: Good location, just off the A4 and less than 10 minutes drive to the city centre. Shopping mall within short walk. Good choice of walks/runs along the canals. Comfortable rooms, with everything you might need. Welcoming and friendly staff - we loved the made-to-order omelettes at breakfast. We had dinner at the hotel one evening - well cooked and enjoyed by all of us.

Miinukset: No issues

Plussat: I cannot praise the Staff at this hotel highly enough! They were all extremely kind, helpful and warm and made us feel very welcome. Thank you so much!

Miinukset: Nothing!

Plussat: The staff is ok

Miinukset: Very small no services

Plussat: Good customer service

Miinukset: Nothing all ok

Plussat: Free parking at the hotel, coffee maker in the room, worth for short stay as the room is a bit small

Miinukset: We were waiting for like 15 minutes for check in since the staff was working in the restaurant as well. But she was nice, long awaited simply because she needed to handle the restaurant section as well

Plussat: The front disk un quaprate the are not helpful. Safty box is not working properly.i hav rasvation with breakfast and she asked me to bay for it when I was ready for checkout .pls see if my resvition including brekfast or not thanks best regards.

Miinukset: Good people in front disk.

Plussat: I mainly chose this hotel because its location was convenient to a friend's house just across the canal. The rooms were basic but clean and the beds were comfortable. The free parking was convenient. The Nespresso machine in the room was a nice touch.

Miinukset: The hotel seems to exist in this location to support club sports teams that compete at the sports facilities just next door -- otherwise I can't see how the location makes sense (though it was very convenient for our purposes). The building's decor is a bit generic and to be honest, it reminded me of photos I once saw of a Norwegian prison cell -- very nice for a prison but for a hotel it's basic and lacking in charm or character. If you're not on an ultra tight budget and you're visiting Leiden as a tourist you'll probably want to stay closer to the city center.