Lenexa hotellia

Plussat: breakfast and location were great!

Miinukset: everything was great!

Plussat: Very friendly and attentive staff. Beautiful hotel.

Plussat: The room facilities were excellent

Miinukset: No bar or nearby restaurant and the breakfast was very poor

Plussat: Close enough to University of Kansas (30 Miles) without staying in Lawrence. Verry clean facility. Bed not as comfortable.

Miinukset: Staff average at best. Not the friendliest.

Plussat: Breakfast was excellent. It saved me tme as well being so conveniant.

Miinukset: Bed was to soft? Did not sleep well.

Plussat: Everything was great. Clean, fresh, bright, and polished. Very nice room. Roomy. Everything above par. The bed and pillows were super fresh and comnortable. The lighting was good all over. Staff was Exellent!! Location was perfect, right off the Interstate, and walking distance from our primary interest point The Irishman behind the desk on second shift was very helpful and courteous, and gave us pertinent information.

Miinukset: Two Very Small things. One of notice for maintenance: In the bathroom, room 229, ight bottom side of shower directly above the tile kick surround, there is a one square inch patch of wall covering which looks like it was replaced. To complete the patching, it needs to be painted to dovetail with the rest of the wall. The second very small detail was the biscuits and gravy. They seemed kind of tasteless. Just my opinion. All else regarding breakfast was just right. The lady taking care of the breakfast area was A-OK. The breakfast area was bright, spotless and comfy..

Miinukset: Didn't get the room we booked and the room they gave us was not big enough for our family. And they told us to bad that's what we have for you.

Plussat: Bathroom was really nice and the bed was very comfy.

Miinukset: The alarm clock wasn’t working right. Time kept changing every second instead of every minute. Also the tv froze a few times.

Plussat: Clean, mattress firm, late checkout allowed. Staff great!

Miinukset: See above

Plussat: The room was as advertised. The property, likewise, was as advertised. Price was reasonable. Staff was exceptional. I interacted with six of the staff and was always pleased. Pool was nice, but no hot tub.

Miinukset: Pay particular attention to the way breakfast is included or not included in the pricing at booking. Some rooms include breakfast. Others do not. We ended up paying $11 per room per night for breakfast. Not the end of the world, but pay attention.

Plussat: An otherwise great place!

Miinukset: No microwave in the room or at least on the floors.

Plussat: Clean and the decorating was beautiful

Plussat: Nice facility. good parking and location.

Miinukset: THE BED! It felt like sleeping on a dining room table!

Plussat: Location and ease of access also the venue is great

Plussat: Very convenient for my travel to local retailers. I stay in a lot of hotels regularly as part of my job.

Miinukset: The staff couldn't care less! Upon check in the only words that were said to me were, "elevator on the right". The bar manager was busy discussing how tired he was to someone on the phone while the bartender made a poor drink that was horribly over priced

Plussat: Check in was super quick and easy. The gentleman that assisted us was pleasant and welcomed us, gave his name to make sure we contacted him if we had any questions or issues.

Plussat: Staff!!!

Plussat: cleanliness

Miinukset: breakfast was disappointing

Plussat: Was very nice. Room was large and clean.

Miinukset: Was deceived by the breakfast policy. When booking, it was mentioned a free breakfast. When I check in it was mentioned that it was included. Went to breakfast in the morning, was informed by the desk that because I did not book through there sight it was not included. When I mentioned I was a rewards member. The same comment about not booking through the site. A clarification is needed.

Plussat: Staff is wonderful!

Plussat: Breakfast was great, staff was friendly, bed was comfortable, and room was clean! Also, very conveniently located just down the highway about 15 minutes from Kansas Speedway, easy to get to and from the track all weekend! We enjoyed our stay!

Miinukset: The only problem was the room air conditioner! It seemed to run OK but the air always seemed damp and humid. I strongly suspect the air conditioner "drain" was plugged up or faulty -- and the condensed moisture could not escape the room. Otherwise, the facility was quite adequate.

Plussat: Kitchenette. The bed was super comfortable! Neat and tidy room.

Miinukset: Lack of staff presence at the front desk. Waited at the front desk 5 minutes before a staff person showed up from the back office. The view from the room was a very bright blinding spotlight. I guess it's to light up the building?

Plussat: Customer service was excellent!!

Miinukset: There was a couple that woke me one night with their fighting and screaming. I called the front desk and he apologized and said that they were addressing it.

Plussat: King one bedroom suite offers home away from home

Miinukset: NA

Plussat: Very friendly and helpful staff.

Miinukset: Snack toom was out of Klondike bars

Plussat: The bed

Miinukset: Nothing

Plussat: Better breakfast, Better checking in services

Miinukset: Breakfast very bad

Plussat: Location

Miinukset: Check in staff

Plussat: Check in ladies were very helpful and knowledgeable obviously pet friendly to those who have pets

Miinukset: Non carpet room laminate flooring dirty floor small bathroom high tub thin walls light shining through the room door large gap underneath door n around door no crib or playpen bad breakfast ALL carbs bad coffee too many dog barking

Plussat: It was close by highway fir a quick overnight stay

Miinukset: The hotel needs a major updating. The room was very musty smelling. The beds had metal frames and were very noisy when moving around. I would only recommend for a needed overnight stay , if you could not find another place to stay.

Plussat: Reasonable Price

Miinukset: Rooms and hotel old and in need of updating

Plussat: The room was fairly nice. However, the shower did it work.

Miinukset: The shower.

Plussat: Helpful staff

Miinukset: None

Plussat: Location, price, desk in room

Miinukset: I wasn't thrilled with the breakfast but it was fine for the rate we paid.

Plussat: Beds were exceptional and love the modern decor for price.

Miinukset: Tub shower was too tall and hard to get into and furniture was not in best shape and breakfast area was too small and crowded.

Plussat: We were in town for a basketball tournament and this was the perfect location because we were close to all the venues. There are also many options for food close by.

Miinukset: Check in was a nightmare. The guy behind the counter said that the booking site was the problem. We had paid in full through the booking site but something about the booking site using their card to hold the room...? It took over an hour to get it taken care of and we had just driven 8 hours. We also had to ba some where and we really wanted to shower prior. Due to the delay, that didn’t happen. When we got back and finally got our keys, they didn’t work. The ice machine on our floor didn’t work and the laundry facility was down as well. In our bathroom, there were several hairs and the floor (although laminate, which was nice) needed to be swept. When we booked the room, it was for three people but there were only two body towels so we had to get more from the front desk. I should mention that the proximity from our room to the front desk is quite the trek. When they built this hotel, they really didn’t think about that at all. For breakfast, all the bananas were green.

Plussat: Very clean & comfortable room. Check-in was fast & courteous.

Plussat: The lady working the desk she was super nice and helpful