Sheraton Lisboa Hotel & Spa

We recently stayed 3 nights at the Sheraton hotel. The service was excellent - from the front desk staff, to the room service staff to the breakfast staff. Very polite and professional. The breakfast offered a variety of choices (healthy as well). The gym was decent and the spa was fantastic. The hotel offers a wet sauna, dry sauna and an impressive jacuzzi. We didn't go in the outdoor pool, however it also looked inviting. The hotel was very clean. The location of the hotel was a bit away from the center, however was an excellent challenge for avid walkers and only a short ride by taxi.

The only thing that didn't impress was the club lounge (our room had club lounge access). The first 2 times we entered, the only food available was a tray of cookies. The 3rd visit produced a plate of fruit. It would have been nice if they offered some cheeses or cut vegetables. Other than that, we very much enjoyed our stay.

The staff were exceptionally friendly and we got upgraded to club suite as they knew it was our anniversary. We also got champagne and a cake in our room which we really appreciated. Fantastic service and we told everyone about this!

The fake flowers in the bathroom were dusty.

All the amenities and the cleanliness of the room. Great TV. The beds were comfortable and warm.

It was a bit small.

Comfort , location, facilities

Breakfast has room to improve.