Hilton Liverpool City Centre

nice location friendly staff

one thing i didnt know adout the room before hand ,it had a door linking up to another room this meant you could hear people talking quiet clearly in the early morning when we stay again we will look for a room that dont have this link up door otherwise we could have no fault with the hotel it was excellent will stay again

Location was great and the breakfast was really nice. The food in the restaurant was also very good.

The air conditioning was a bit weak. It was cold when we were in Liverpool and it took about an hour for the airco to warm the room up.

The location and the use of the executive lounge

Paying extra for internet in an executive room

location

Thought the hotel was fantastic - great view, lovely room, great bar, great breakfast and good ambience.

No radio or music in room v disappointing. The staff member on duty when we checked out wouldn't believe us when we said we had only had two drinks other peoples drinks had managed to get onto our bill. We were left waiting for a long time while she tried to sort this out and then we received no apology when she realised she was in the wrong!!!! Very poor customer service.